video emerges of a passenger being forcibly dragged from an airplane. we've been talking about it all morning. you're not going to want to miss that footage. good morning. welcome to "early start." i'm boris sanchez. >> universal condemnation for united airlines this morning. they're out there on an island right now. i'm christine romans. it's tuesday, april 11th. it's 5:00 am in the east. new confusion over president trump's redline in syria. secretary spicer defending the strikes that president trump ordered on an air base in syria. he seemed to lower the action that would trigger a administrag it should not be taken sara murray has the latest. >> reporter: ever since the

military stwrik, trike, the ques what comes next. after white house press secretary sean spicer said this. >> if you gas a baby, if you put a bomb into innocent people, i think that you will see a response from this president. that is unacceptable. >> spicer made a reference to barrel bombs repeatedly. if that were the new red line, if they were going to intervene anytime there was a barrel bomb attack, that would be a significant shift in u.s. policy. but after that briefing, administration officials began to walk it back saying this is not a signal of a change in policy, an indication that administration officials are not necessarily on the same page when it comes to what is next in syria. the administration wants to be careful about not drawing a red line if they're not willing to back it up and they want to stick to the president's previous comments that he wants

to be unpredictable on military action. but the white house is not ruling out future intervention in syria. back to you. >> syria certainly on the itinerary in a series of meeting under way right now in italy. a gathering of the g7 countries including secretary of state rex tillerson. it comes in height ended tensions with russia. tillerson will meet with russian foreign minister sergey lavrov. let's go live to international diplomatic editor nic robertson in italy at the site of those meetings. a recipient of the russian order of friendship is heading to the kremlin with a not so friendly message. >> reporter: that's right. and talks are still going on here at the g7 meeting, they're overrunning we believe secretary tillerson is having a bilateral meeting with the foreign minister and that will be the

last meeting here and he will brief the press before he takes off for moscow. but the con sensus that seems t be emerging is that it's not only the g7 foreign ministers, but also brought in the foreign ministers this morning from saudi arabia, cuter, jordan, turkey, united emirates. so more players at the table. butt the consensus is that ther is a window in which the supporters and allies of the united states believe president putin needs to be allowed to back away from police support of president assad in syria, that this window is not clear how long this window should be, but that is the message secretary tillerson is expected to take to moscow. putin back away from support of assad, being help build a cease-fire inside syria, and then support the u.n. political process, the peace talks in

geneva, u.n. securitiy council resolution, u.n. 254 for the auspices of that meeting, understanding russia signed unfor that meeting. so that is the aim to get russia on track with the political process that is already agreed to that would transition were from president bashar al assad. >> nic robertson reporting live from italy. thank you. should be interesting to see how russia receives the message of the g7 when they were a former member, how per wasuasive can t be. >> it was the g-8 until russia was ostracized for its invasion of ukraine. joining us to discuss all of this, ellis henican. nice to see you this morning. let's stay on this syria policy and exactly what we think rex tillerson will take to the russians. the "wall street journal" this morning is saying that you're starting to see -- its headline, u.s. hints at tougher stance on syria. others are seeing a more muddled

message. what do you expect? >> muddled but a little tougher. as we know, sifrlg wars civil wn the middle east have a way of dragging large powers in and once we get in deeper, it's hard to get out. that eelt le's the lesson of th g decade or so. >> the mixed messages are coming from are nikki haley, rex tillerson, sean spicer. but one person we haven't heard from is president donald trump. i want to read to you something from the "new york times," are an op-ed coming out today. they write, quote, in about the days since president trump ordered a cruise missile strike against syria in retaliation for a chemical attack on civilians, his administration has spoken with multiple voices as it seeks to explain its evolving policy but one voice has not been heard from, that of mr. trump himself. with all this confusion over the goals in syria, u.s. goals in syria, isn't it time for the president to step up and speak?

>> well, the silence has been striking. i think it would make us wonder whether there is a clear policy. before you can say one, you have to have one, don't you? i get the sense what christine was hitting at is the direction that we're going. it's going to be a little more assert difference aboti assertive about bringing activity into that part of the world. trump ran on the platform that we don't want to be all these places, but the picture also have a way of pulling you in. >> and we have polling on who approves the syrian strike. and 57% approve. only 36% goodisapprove. and this is a president who was elected on saying i'm going to stay home, this is america first, we're not going to mess around in all these foreign wars and foreign efforts. i think that is interesting. >> but those tomahawk missile

strikes is the kind of military activity that happened quick, not a lot of people got hurt, in and out and move on. i think you may see different numbers if we're talking about some kind of intervention that really actually does involve -- >> and there are boots on the ground in syria. i think maybe a lot of americans don't realize that there are hundreds of american personnel on the ground, by one estimate a thousand. and afghanistan a still a battlefield, we lost a sperm ops soldier there in the last couple of days. so we are still really involved. >> if these things were easy, we'd resolve them quickly. the civil war has gone on for many years. there is no obvious answer to it. no clear heros, fwhon that we're perfectly aligned with. assad is terrible, but hard to shove him out and who do you get once you do. once you get involved in these things, it is very hard to extract usyourself.

>> the case donald trump made back in 2013 when he told president obama not to act. >> but then you see the pictures of the babies. >> and that leads to the question about donald trump's plan. he says that he doesn't want to telegraph what he wants do to his enemies, but does he actually have a plan or is this just chaos changing day to day? >> you think maybe i'm going to be secret about this suggests that i don't know yet. yeah. >> it's possible. at least to articulate some kind of goal. >> and then if you look for hints among others from the administration, you're pulled in opposite directions. nikki haley talking tough, rex tillerson not so much. sean spicer just -- >> sean spicer yesterday did talk about the trump doctrine. i want to take 20 seconds and listen to sean spicer trying to clarify what is the trump doctrine here. >> the trump doctrine is something he articulated that america is first. we'll make sure that our national interests are protected, that we do what we

can to make sure that our interests both economically and national security are at the forefront and we aren't just the world's policemen running around the world, but that we have to have a clear and designed national interest wherever we act and that it's our national security first and foremost that has to deal with how we act. >> so does recent activity in syria fit with that? >> i would use a different world for the trump doctrine. i'd say flexibility. i'll know is when i see it, that may be the trump doctrine. i really don't think that you can point to are we going to be tough, are we not going to be in, are we going to be in, out. i don't think it's shaken out to that degree in donald trump's mind or the policy of the administration. >> still a ton to get to. we thank you for joining us. and you have to see this video. we all have that awful experience at the airport. but likely not as bad as this one. look at this unidentified bloody

united airlines passenger in chicagoing sunday night. he gets yanked out of his seat and drapggged through the plane. the man heard saying he's a doctor trying to get home to see his patients. it seems like united overbooked the flight to louisville, kentucky and they asked passengers to surrender their seats for compensation in order to make room for crew members. when nobody volunteered, they say they were forced into unvoluntary situation. and it already led to suspension of one of the chicago police officers that got the man off the plane. look at him there. united ceo was forced to release the following statement after first defending the ejection, he writes this is an upsetting event to all of us here. our team is moving with a sense of urgency to work with the authorities and conduct review of what happened. in these situations, when people are asked to get off the plane, priority is given to people that

are with their families or basically people traveling alone are more likely to get kicked off the plane. important to point out, this man with us with his wife, she was sitting just a few rows behind him. and it's not clear that any serious compensation was offered to these passengers to get off. the faa allows for about $100. maybe if they had done that or perhaps gone a little bit further with some kind of accommodation -- >> some report was they offered $800 and nobody took it because everybody had to get home. one of those infuriating things about air travel, overbooking a flight. just x-rcrazy. jetblue does not do it. most others overbook and when you buy the ticket, you agree to those terms. in banking, the scandal involving the fake accounts at wells fargo, a new investigation reveals a report all the way back to 2004 were told of the scandal. that report warned wells fargo

employees had incentive to cheat based on the fear of losing their jobs. the report found workers felt they couldn't meet the unrealistic sales goals without gaming the system. and it was sent to their chief auditor, hr personnel and others. fell on deaf ears, though. this report on says that there is no evidence that the report and its recommendations were further escalated. wells fargo's board announced monday it took back $75 million from john stumpf and former head of wells community banks. $75 million in compensation they clawed back. board said stumpf was too slow to investigate or critically challenged the bank's sales tactics. a lot of people furious about all of that compensation over a period of time when people were cheating. >> big question now, are we going to see criminal charges. we've been talking about syria, but we haven't forgotten about north korea.

they issued a blistering statement against the u.s. warning they will retaliate against any aggression. we'll tell you more about this escalating tense situation when we come back. calcu...

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cubbies doing something never done, raising abanner in 41,000 of their closest friends. >> and in true cubs fashion, they had to wait just a little bit more. >> yes, they had been waiting for a long, long time for generations and yes, they would have to wait a couple hours longer because of a rain delay. once the clouds parted, cubs star anthony rizzo had the honor. >> and now ladies and gentlemen, your chicago cubs will raise the 2016 world series championship banner. >> an amazing moment shared by cubs legends past and present. from loveable losers to world series champs, this is a moment that father, son, even grandparents are always

remember, continuing the storybook run, a jaw dropping finish on to their home opener. anthony rizzo, hero once again hitting the game ending walkoff single, knocks in the winning run there, cubs top the dodgers 3-2. touching moment again for the giants homeowner. family of slain navy s.e.a.l. ryan owens threw out the ceremonial first pitch. ryan was a huge giants fan and he and his family were friends with former giants pitcher javier lopez. you may remember ryan's widow, karen, she was honored for her husband's sacrifice by president trump at his joint address to congress. karen said her children will never forget being able to throw out that first pitch for their dad. usa teaming up with mexico and canada for an unprecedented bid to land a 2026 world cup. if successful, it would be the first world cup to ever be hosted by more than two

countries. 60 of the 80 games would be played right here in the united states. president trump has taken a strong stance on immigration enforcement and wants to build a wall on the u.s.-mexico border, but u.s. soccer president said that trump encouraged them to have a joint bid and tweeted, quote, potus fully supportive of our unified bid and especially pleased that mexico is part of it, unquote. tony romo trading in the star on his helmet for the broadcast booth, but first he will make a brief appearance as a star in the nba. romo will suit up for the mavs in their final home game and become a maverick for a day. he will participate in warm-up, pregame shoot away, and he will be sfwro introduced as part of the team. he won't play, but head coach rick carlisle told reporters that he looks very much forward to honoring one of dallas'

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and if you were expecting claire arity from the white house over their position on syria, we did not get it yesterday. the white house with new confusion this morning over president trump's red line in that country. sean spicer defending the military strikes trump ordered, but taken literally, spicer seemed to significantly lower the threshold for action by the assad regime that would then trigger a u.s. military response. the administration is now saying never mind, spicer's words should not be taken literally. cnn's sara murray has the latest from the white house. >> reporter: gom boreis are and christine. ever since president trump ordered a military strike in syria, the question has been what comes next. yesterday the white house offered more confusion than clarity on that question after white house press secretary sean spicer said this. >> if you gas a baby, if you put a barrel bomb into innocent people, i think that you will see a response from this

president. that is unacceptable. >> reporter: spice ermar made a reference to barrel bombs repeat l ly. if they were going to intervene anytime there was a barrel bomb attack, that would be a significant shift in u.s. policy. but after that briefing, administration officials said this is not a signal of a change in policy. an indication that administration officials are not necessarily on the same page when it comes to what is next in syria. i think one thing is clear, the administration wants to be careful about not drawing a red line that they are not willing to back up and they want to sick to the president's previous comments that he wants to be unpredictable on military action. one thing is clear, this white house is not ruling out future intervention in syria. back to you. underway right now in italy, a critical meeting of the foreign ministers from the gmpgt 7 countries including rex tillerson. the meeting comes amid heightened tensions between the

u.s. and russia over the missile strikes in syria. minutes after this meeting ends, tillerson board as plane for moscow where he will then meet with russian foreign minister sergey lavrov. nic robertson is live where the g7 meeting is taking place and we know a new meeting was added today, a new meeting with key stakeholders in the syria conflict. what happened there? >> reporter: the idea is to short of broaden the message and the strength of mandate that secretary tillerson will be given from all these different allies when he goes to moscow and he has his meetings there. the g7, britain, france, germany, italy, canada, january ja pan. added into that this morning, turkey, audi arabia, qatar, united arab emirates and jordan. so that is a lot of countries. perhaps why the meetings have been overrunning. we've heard secretary tillerson has cut short was what was going to be a bilateral with the german minister.

but what we understand the consensus emerging is that secretary tillerson will go to moscow with the message that president putin needs to step away from support of bashar al assad and needs to support a cease-fire in syria and needs to help build a political momentum for a transition away from bashar al assad's leadership. now, we're hearing discussion here that this will be perhaps in the form of a window, that this is not an ultimatum directly to president putin, but a window of opportunity, so there is clearly a period of time being built in here quite what the final package of the message will look like is still not clear yet, but that's what we understand so far. >> all right. nic robertson for us at the g7 meeting. used to be g-8, but russia was disinvited after its foray into ukraine. thank you so much. joining us to discuss all the political action, ellis henican.

we thank you for joining us so early this morning. we have to talk about these mixed messages from the white house. first we had nikki haley saying that we need to get assad out of power in syria, then rex tillerson saying shortly before that that it should be up to the syrian people. and yesterday we had this confusion over barrel bombs. sean spicer yesterday said that the president doesn't want to telegraph his position on syria. but isn't it the responsibility of the administration not only to the american people but our allies around the world to say these are the goals we have for the crisis in syria, this is what we want to see? >> are you asking me what is the trump doctrine? is that what it boils down to? >> why don't we know what it is? >> we don't really. we know some threads that run through it and you just are ticked off a couple of them. i think it's fair to say given the events in syria over the last week, thingsare toughening up there. the donald trump that ran that said these are not our problems, that is no longer operative as

we like to say in washington. things are toughening up. but how and what it means and what kind of action it suggests, i think we're learning that now. >> that leads to questions about the basis of his decisions though. because it seems like he's not going in with a full scale plan and then he watched the video of the chemical attack and emotionally he had a response that led him to throw that plan in to the garbage. >> well, it's not based on any broad world view. donald trump's strength and his weakness is flexibility and i think that's where we are right now. >> i think under the contours of the story line of chaos and mixed messages, there are the contours of a harder syria policy no question. what do you think he takes to the foreign minister of russia sergey lavrov? he's talked to all these people at the g7, and more than even countries are there because everyone is trying to tell rex tillerson what they think russia needs to do next. >> it will set the tone for u.s.

russia relations going forward. and secondly, it answers questions about what do we think, where is tillerson in terms of putin ovladimir putin t is tillerson's role. is he in the loop, how much weight does he carry. those are open questions. >> we're getting closer and closer to that 100 day marki an it's clear that administration is aware of that. and they have had some blunders, the travel ban, failing you'res ev of the travel ban. failure of replacing obamacare. but they have had some success. let's listen to sean spicer. >> we have done so many great things, including nominate and confirm a supreme court justice, roll back more regulations than any president in modern times, rom back the obama era roam on coil, oil and natural gas, restored confidence in the economy. we're now seeing historic levels

of consumer ceo of home builder manufacture confidence. there has been a 12% gain in the stock market and we've even seen a reresurgence in the mining industry. we've reduced illegal boarding crossings by over 60% to the lowest level in nearly two deck asd and implemented historic ethics reforms including a lifetime foreign ban. >> the symbolism of these 100 days, it is really important to president trump the way he was patting himself yesterday. >> winner, that's what he wants to have underneath. we don't have the time to go through the entire list, but we could summarize that there have been a flurry of executive orders, but not much in terms of legislative accomplishment. and i think that has been maddening so far. there are still a couple weeks until we get to that 100 day mark. >> do you think we will see a scramble to get something done? >> we have already seen a scramble, but not a lot of time to turn the tide. >> one place where donald trump is clearly a winner in travel

spending. i'm losing my voice. let's listen to trump ripping on president obama for golf and travel. >> obama, it was reported today, played 250 rounds of golf. he played more golf last year than tiger woods. this guy plays more golf than people on the pga tour. golf, golf, golf, golf, more, more, learning how to chip, learning how to hit the drive, oh, i want more. i love golf, i think it's one of the greats, but i don't have time. i'll be working for you, i won't have time to play golf. i wouldn't leave the white house very much because, you know, like little things like these little trips where they cost and you fortune. if i were in the white house, i don't think i'd ever seen turnberry or doral again. i just want to stay in the white house and working my ass off and make great deals. >> so the tally here is his travel to his private club in florida has cost taxpayers over $21 million in his first 80 days

as president putting him on track to outpace president obama's entire eight years by the end evfever of this year. is it just hypocritical? >> videotape is such a cruel thing. >> does it matter? >> probably in the long run it is something that your poeoppons can can whack you with, but cost of the security, travel, most americans feel that it's okay if he chills out once in a while. >> and they won't let us know specifically. >> most people don't wear cleats just to go to dinner. >> his folks say that obama played with friends,i intrump ps with world leaders. >> most americans say if he's come doi doing a good job, let him have his fun. >> thanks so much. we all have that nightmare airport story, but not many like

this guy. he's an unidentified passenger in chicago. he got yanked out of his seat by chicago police, his head slammed into an arm rest. he was bleeding. the man said that he was a doctor, be fellow passengers hearing him say he needed to get home to his patients. you hear him screaming there. it seems united overbooked the flight and they asked passengers to surrender their seats for compensation in about order to make room for four crew members. when nobody volunteered, united says it was forced into what it calls involuntary deboarding situation. that is certainly involuntary. backlash sparked a social media frenzy and led to the suspension of one of those chicago police officers. united ceo was forced to release the following statement. he write, devote, this is an upsetting event to august of us here at united. our team is moving with a sense of urgency to work with the authorities and conduct our own

detailed review of what happened. on some level, a lot of the anger is directed at united because in an internal e-mail to employees, the ceo says that they did this by the book. but when you watch this video, no customer should go through this, right? >> no. i mean when you buy a ticket, they have the right to oversell an airplane. most airlines do it, they overbook the airplane so that no matter what, they don't have an empty seat so that they can get paid. you can get $800 back up to $1300 back for compensation to take a flight later on, but nobody on that flight wanted to take that compensation or at least not enough people wanted to. and that's what happened. terrible pr disaster there. it's one of the busiest scandals in banking history, the fake account scandal at wells fargo. a new investigation reveals a report at we also fargo back in 2004 foretold the scandal. it warned wells fargo employees had incentive to cheat based on

the fear of losing their jobs. it said workers felt they couldn't meet the unrealistic sales goals without gaming the system. the 2004 report was sent to their chief auditor, hr personnel and others but it fell on deaf ears. the 110 page report released this week says there is no evidence that the report and its recommendations were further escalated. wells fargo's board announced monday it took back $75 million from the former ceo john stumpf and former head of wells community banks. it said stumpf was too slow to investigate the tactics. $75 million. think of all that money they made over those years when the scandal was going on. the situation in north korea is escalating. that country issuing a blistering statement against the u.s. warning it is ready to retaliation against any aggression. we'll go there next.

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welcome back. tho north korea says it will respond in kind to any acts of aggression by the u.s. as a u.s. aircraft carrier steams toward the korean peninsula. the u.s. turned the uss carl vinson and four support ships to the sea of japan. pyongyang says dispatch of the kacarl vinson strike group prov that the reckless acts of aggression of the u.s. against the dprk have now entered a grave practical stage. the dprk is willing and ready to respond to whatever methods the u.s. wants to take. we are not daunted even as to turn an eyelash. >> back in the states, officials in texas say they are disappointed that a federal judge has struck down the voter

i.d. law, the court ruling that it intentionally discriminated against black and hispanic voters by requiring them to issue government issued photo i.d. in order to vote. they are reviewing their options. and chris cuomo joining us. >> and i'm writing my lead right now. boris, look at this, we have the same outfit organization yours is just better. >> well done. >> you're better looking, so you can have it. so today we'll deal with the ush against cities of now, what is going on at the g7 and how the talk there about the need to involve russia in any solution in syria is a really good backdrop for this big meeting between the secretary of secretary of state of the united states and his russian counterpart today. that is when tillerson will head over to moscow. what is on the table there, what is success for the u.s. coming out of that meeting. and then we'll go deeper into the context of our political situation right now. we had the missile strike in

syria. there is still no proof of a plan and we're seeing that in different manifestations, what the press secretary did seeming to create a new line for what would be actionable against assad and then they had to walk it back. and we also have all the palace intrigue that continues to tantalize the media. so we're bring management ging o supposedly wrote the book that bannon is so inspired by and we'll talk to him about these cataclysmic cycles in history. >> that will be interesting. >> great fashion choices as well. new york is not the only state offering free college tuition. find out which can one has jumped on the bandwagon in cnn money stream next. heart healthy california walnuts. the best simple veggie dish ever? heart healthy california walnuts.

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[ [ screams ] ] [ shouting ] brace yourself! this is crazy! [ tires screeching ] whoo! boom baby! rated pg-13. [ screams ] republicans will be keeping

a close eye on a special election today in kansas to fill the house seat vacated by the new cia director mike pomp peo. trump supports ron estes. an energized democratic base is rallying behind james thompson and the race is getting tighter. republicans are also nervous about next week's special election in georgia to fill the house seat vacated by secretary tom price. a 30-year-old democratic candidate has already raised more than $8 million for his campaign. gorsuch oineil gorsuch expe begin hearing cour ining cases . the president clearly savoring the moment yesterday. listen. >> the most important thing that a president of the united states

does is a point people, hopefully great people like this appointment, to the united states supreme court. and i've done it in the first 100 days. you think that's easy. >> at 49 years old, gorsuch will likely sit on the supreme court for decades. he could even outlast all eight justices he would be joining on monday. stock futures pointing lower this morning. earnings season gets under way with the nation's big banks reporting this week. we have united airlines stock looking like it will be down about 6% as the pr disaster unfolds. stock markets in europe and asia are mixed. united really excposing the lac of rights. united had every right to take this person off the flight, but it will get slammed in the stock market. new york isn't the only state pushing for free college this year, lawmakers in rhode island

are considering a proposal that would make two years of public college free for residents. and unlike new york's scholarship for middle class families approved this week, rhode island's proposal would make tuition free regardless of income. the governor's office expected to cost $30 million each year once fu23u8l lfully implemented. prtesident trump set to mee with ceos later this morning led by blackstone founder. also included gm, ibm, tesla, walmart. we expect they will talk about infrastructure investment the and tax reform. as well as how the president plans to generatjenningenerate n jobs he promised. we'll be watching the united shares. it seemed to weather the pr storm pretty well yesterday, stock up a little bit, but now it's down.

and when i say that united had every right to that ta that person off the flight, when you buy the ticket, there is something in the -- there is a contract that you sign that says they can overbook the flight. >> and that's why the ceo sent that e-mail to employees saying they did it by the book. but when you watch this video, it's hard to think that they will walk out of this unscathed. thank you so much for joining us on "early start." i'm boris sanchez. >> and i'm christine romans. "new day" starts right now. we rededicate ourselves to holding to account any and all who commit crimes against the innocent. >> this was always going to be a verse sham visit for rex tillerson. >> this is tillerson's chance to lay out sort of where they want to go. >> i don't want to be the president of the world. i'm the president of the united states. >> if you gas a baby, if you put a barrel bomb into innocent people, you will see a response.

>> military action in response to barrel bombs would signal a dramatic escalation. we called out russia, we put iran on notice and this is a president who is not afraid to act. >> our battles and policy differences need to be behind closed doors. >> we cannot have this strategic confusion coming out of the white house. >> this is "new day." >> we want to welcome our viewers in the united states and around the world. this is "new day." it's april 11, 6:00 here in new york. and right now, secretary of state rex tillerson and g7 ministers are discussing how to end syria's bloody civil war. italian officials are saying that russia must be part of the solution. there has been no agreement on sanctions there. the secretary of state is expected to speak, when he does, we will bring it to you. this adds a lot of urgency too this high stakes

secretary tillerson faces his biggest challenge thus far pushing russia to stop supporting assad. russia u.s. military action, what did u.s. military strikes destroy. day 82 of the trump presidency and we have cnn correspondents all over the world for you. so let's begin our coverage with nic robertson, live at the g7 summit in italy next. >> reporter: good morning, alisyn. the talks here are just wrapping up now. you have britain, france, germany, japan, canada, all the g7 brought in additional turkish, saudi arabian, broaden the mandate so secretary tillerson can take when he goes to moscow that journey beginning now. what is that mandate? not to be