buenos dias, good morning, and welcome to your new day. it is saturday, may 28th. i'm boris sanchez live in uvalde, texas. >> and i'm christi paul, boris, i look at what's behind you and i cannot imagine the atmosphere there in uvalde, and i feel like, i think a lot of people i talk to feel like the more information we get the more disturbed we are. >> reporter: that's right, christi, the anguish in this community has been exacerbated by the discrepancies that we've gotten from law enforcement, different angles of different stories and ultimately learning that mistakes were made in the law enforcement response here, and this morning we are learning new heart wrenching, minute by minute details of the tragedy that unfolded at robb elementary

school with 21 dead, two te teachers and 19 children, most of them no older than 10. investigators admitting that officers made mistakes including that delay. they waited to confront the gunman who opened fire inside a fourth grade classroom. 80 minutes passed between the first 911 call reporting there was a man outside with a gun and the time a tactical unit finally entered that classroom where the gunman was holed up. listen to this, as many as 19 officers were in a hallway right outside that classroom as terrified students were calling 911. they were pleading for police to go inside the room, and yet, officers waited. >> the benefit of hindsight where i'm sitting now, of course it was not the right decision. it was the wrong decision, period. >> reporter: texas governor greg

abbott is calling for a full accounting of what happened. he says he was misled, that he was given bad information as the situation unfolded. listen to this. >> i was misled. i am livid about what happened. there are people who deserve answers the most, and those are the families whose lives have been destroyed. they need answers that are accurate, and it is inexcusable that they may have suffered from any inaccurate information whatsoever. >> for more on the investigation and what we're hearing from parents in response to the mistakes that were made, let's bring in cnn national correspondent jason carroll. you've spoken to parents who say they want accountability. they are furious about this. >> one of them in particular, alfred garza, his daughter amerie, she went to the school

here. she was in the fourth grade, as you know, boris, she did not survive. initially as all of this was happening, he was wondering what was taking so long for law enforcement to move in there and to breach that door and deal with this particular shooter. initially, he said he was told that law enforcement did everything that they needed to do. now he is looking for accountability. >> they needed to act immediately, you know. there's kids involved, you know, there's a gun involved. there's an active shooter wanting to do harm, you know, those are recipes for disaster, and as soon as you get there, somebody should have gotten off the car, jumped the fence, slammed open the door as fast as he got in there and tried to change -- change the outcome. had they done that, you know, maybe we would have a different result. maybe we would have -- not everybody would have lived but maybe some, maybe we would have been less collateral damage. maybe just something, you know,

something different. >> maybe your daughter. >> maybe, you know, maybe, you know, maybe my daughter or, you know, just half of them, even one or two of them, you know, more would have been -- i mean, it's just -- it's really just nerve-racking, you know. something's gotting to to be do. where do we go from here? >> the question a number of parents are asking. where do we go from here? what does accountability look like? when it comes to this particular case with garza's daughter, he believes his daughter may have been one of those children that tried to call 911. so what a lot of these parents are asking themselves is what if that door had been breached in five minutes, who could have been saved, ten minutes, 20 minutes, 30 minutes, these are some of the questions that parents are now asking themselves, second guessing themselves, which is just compounding the grief that they're already dealing with. >> it is difficult to imagine what they're going through,

especially learning of that gap, right, that discrepancy when these 911 calls are going through, and they're hearing from children begging for officers to go inside, and then the decision by law enforcement outside -- >> to wait. >> believing that this was a barricaded situation as opposed to an active shooter, believing there were no lives at risk. apparently we've reached out to the police chief who made the decision to delay, but we've not heard back from him. is there any indication that he may have come forward and address these questions? >> well, that is the big question, as you know, cnn has reached out to this man several times. a lot of people have a lot of questions for him. cnn is going to keep trying. >> and given the history of these shootings, jason, we've seen over and over again in columbine, in parkland, those are two that stick out in my mind where there was confusion. there was a delay. there was hesitation to go inside of one of these

shootings. what indication have you gotten as to whether the training indicated that officers had to go in versus they had to wait for s.w.a.t. how does that jurisdiction break down? >> from the way we understand it, the training indicates they should have gone in. that is what the training showed. this tactical commander who was this incident commander who was there on the scene made the decision that he was going to wait for more tactical backup to show up when all indications are showing us based on training, based on everything that law enforcement officials are telling us they should have moved in. >> jason carroll, we appreciate you walking us through all of that. the parents of robb elementary school students, as you just saw, are angry at the response from officers during the shooting. distraught parents say that they actually confronted police outside the school. you can imagine that as news of the shooting spread across town, many of them rushed over here and challenged law enforcement to go in and neutralize the

gunman during that lull, that roughly half hour period where he had stopped engaging with law enforcement. one mom says that she was even handcuffed and told that she was interfering in the investigation when she tried to talk to law enforcement. here is one parent describing the chaotic scene, and then the frustration that followed. >> we knew how long it was. we knew that kids were already being released and he was already shot long before they took anybody out of that room and that is where the chaos started, and how do you blame a parent for acting like that when it's not their fault why this happened and they're trying their best. so many parents were out here with their own weapons ready to go into the building. i was about ten yards from the tape, and you know, this -- i think it was a state trooper that, you know, he kept, you know, like just picking at me and picking at me, i'm crying. i'm like go save the kids, like you all are worried about us.

we are not doing anything. we are not trying to cross that tape. we are, you know -- it was just so sad that we couldn't do anything but stand and watch because if somebody did try to do anything, they were pulling out tasers. they were pulling out tasers to tase these parents because they're concerned about their family, and that is like -- that was wrong. it was very wrong. >> we want to get insight from an expert now, ian moffett is with us. he's actually a retired chief for miami-dade schools. ian, thank you so much for sharing part of your saturday with us. right away, i just want to get your reaction to that mom's account of what was happening outside of robb elementary school. what stands out to you about those interactions between police and parents outside the school. >> good morning, thank you for having me. i can tell you just listening to those parents, it's heart wrenching to understand that they're sitting there wanting

law enforcement to go in and law enforcement did not go in. you have to realize this that when lives are in danger and bullets are flying, we need to get in there right away and stop these active assailants. society expects it. listen, i'm a father, i'm a son, i'm a grandfather, i know how those people feel and i'm so sorry for what happened and we've got to do a better job. we have to look at what transpired here and make sure this does not happen again. >> so what would, in your eyes, accountability look like? >> yeah, so accountability starts, obviously, with looking at the time line of what transpired, looking at the training. what was the training for these people? how often did they do active assailant training? what was their resources capability? what was their policy? who was on shift? why was that officer off campus? why wasn't the key in the hands of the officers? why didn't they protect -- those

schools are like embassies. when bullets are flying, we need to make sure we protect those schools. that school should have gone on a lockdown. looking at the ability of why was that door propped open. looking at 911, was the information passed down about what was going on? you know, in florida we've created great new standards after parkland and we need to implement those standards in texas and across the united states to make sure those things don't occur. especially with communication and on-scene information. >> i specifically wanted to ask you about this system you developed to deal with these scenarios. it's called rems. what protocols do you think would have made this shooting response different? >> well, you see, the readiness emergency management schools was developed by the united states department of education, i was part of that as part of their team. this deals with prevention, intervention and enforcement, making sure that we do things before. we have to make sure we have threat assessment teams, mental

health awareness training to make sure that we stop these types of people from actually going out and committing these acts, and then also protecting the school, protecting those critical infrastructures, making sure that we train. how you train is how you're going to respond. you need to take a seriously. we need to make sure that those schools are protected, making sure that those doors are locked. we have proper camera systems. we integrate the information that we're getting with technology such as alyssa's law that we have in florida where that information the minute you push the button on your smartphone, that information goes directly to 911 and 911 is essentially sending that information to dispatch back down to the law enforcement so they can go in and make the actual actions and go in and take action what they need to do. so the readiness emergency management schools is a holistic approach that's been developed for years through the u.s. department of heducation, and i really believe that schools and communities need to take aim on this. >> and ian, i do want to get your reaction to this, the

police chief of uvalde school district pedro pete aar rondo, e made the decision, he hasn't answered questions about that decision. do you think he needs to step forward and take questions right now? >> well, right now what's happening is there's an investigation going on. this police-involved shooting, he's a subject witness. anything he says can be used towards an investigation, whether it's civil or criminal from that standpoint, so, yes, in some sense he does need to step forward and provide some kind of statement, and obviously he's getting counseled to maybe not provide that statement. accountability needs to be made. i believe the state of texas will hold accountability, as we did here in florida with our msd commission right after parkland. i can tell you this type of action would not have happened in miami because we are prepared. we have been prepared for years on this. this would never have happened.

>> and ian, i want to get your perspective on something that i've heard repeatedly about perhaps reworking the architecture of schools, changing the way that schools are laid out to try to prevent shootings. what are your thoughts on that? because it seems to me that in this country education given all the amount of money, the hundreds of millions of dollars that's spent on education, it's still not enough. i've spoken to people in this community that lament how teachers at this school are having to spend their own money to provide basic things to their students. is there an imperative to try to change the architecture of schools to prevent shootings like this? or are there other more efficient ways to do that? >> well, i believe we've got to do a balance of human capital and technology at the same point. the vast majority of schools in the united states weren't built for security, they were built for other means. we've got to have single point of entries.

that does require a lot of costs. first thing you've got to do is an analysis, an assessment of the facility, break down what the cost is. after you break down what the cost is, go out and implement those costs. yes, schools need to have single point of entries. we need to utilize technology, cameras, making sure they go back to a central point where they're being monitored, use of artificial intelligence to capture that information on how to respond. communications, once again, i can tell you that communications back on these incidents on what's occurring is very, very important. yes, we need to have more investment into our schools. that starts with our legislatures and our tax dollars and where they go so teachers don't have to use their own money. but obviously schools need to be more protected. think of these schools like embassies. we've got to protect them. that sro should have been there protecting that campus instead of going towards the shooting. that school should have been on lockdown. the door should have been locked, and it should have been protected on site that day. >> it is a sad state of affairs

in this country when the urgency for security at schools is almost as high as the urgency for basic things like books and pencils and paper. chief ian moffett, we have to leave the conversation there. thank you so much for the time. >> thank you for having me this morning. >> of course. i want to bring christi paul back into the conversation and christi, one of the things that stands out in my mind for the parents, for the families in this community is how they are going to rebuild trust in officials locally when they've been told so many different things about what happened and especially learning that mistakes were made in this investigation or rather in this response, how are they going to trust the results of an investigation when already we've heard from governor abbott that even he was misled about what happened here. >> right, right, and it's important -- i think we've all decided collectively, it's important for these parents to understand how much we support them and we're with them in all

of this. and with that, boris, we want to remind people who died here, all 21 of those victims, they've been publicly identified by the city of uvalde. and while they are grieving, family members are very graciously sharing photos and sharing memories about the people that they loved and lost. so i want to introduce you to rojelio torres. he was 10 years old. his family says he was a very intelligent, hardworking, helpful person. they say rojelio will be missed and never forgotten, obviously. look at that smile there. and then xavier lopez. he was praised for his honor roll achievement in fourth grade just hours before he was killed. his mother took this picture of him and told him how she was so proud of him and that she loved him. think about it, she didn't know that was going to be the last moment they shared together. xavier was days away from the end of the school year and he

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tomorrow when he goes to uvalde. >> well, christi, the president is bring ago ming a message of support. he wanted him and the first lady to go down and say the first family has a sense of their pain. he wanted to bring a little comfort to the community at large who are suffering with shock, trauma, and grief, and we know he has a special way of communicating that. it was less than two weeks ago we saw the president and the first lady venture down to buffalo, new york, the site of that last mass shooting really laying flowers at the memorial there trying to really offer support to the families so that deep sense of empathy we know the president pulls from that real sense of loss he has had from his son to his baby daughter to his first wife decades ago, that is where he's really going to pull from. but the question really going into it is how also is he going to galvanize congress to move forward on some of these sensible gun reforms he has been pushing for.

that could be an open question he faces talking to the families that want to see some more gun control around the country. christi. >> we know vice president kamala harris is traveling this weekend as well. she'll be attending the funeral of one of the victims in last week's buffalo supermarket shooting. what do we know about how her time will be spent there? >> this lgbtwill be the first t the vice president goes to buffalo where ten people were shot dead. the funeral of 86-year-old ruth whitfield who was the mother of a retired fire commissioner there shopping for groceries. this is going to be a time for the vice president to show a massive amount of empathy here as well. >> jasmine wright, we appreciate the update. thank you, ma'am. still to come this morning, she survived the shooting at columbine. remember that? well, now one colorado woman is turning her experience into a

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it was once the deadliest school shooting in american history. in 1999, 11 students and one teacher were killed at columbine high school. 23 years later there have been so many more. it'd just take too much time to list all of them. following that massacre, survivors have tried to move forward, in part by helping other survivors as these kind of shootings have become all too common place. i want to introduce you to missy mendo, a columbine survivor involved in the rebel project, aimed to provide support to those who survived a mass shooting. we're grateful to have you with us this morning. thanks for sharing part of your

weekend with us. i'm wondering what goes through your mind when you learn that there's been another mass shooting, especially one at a school. >> thank you so much for having me, and good morning. the first things that go through my mind, honestly, is shock. i think it takes each one of us survivors back to our experience, and then the traditional motion of grief afterwards. it's the saddest thing in the world. >> and missy, the kids who survived this shooting in uvalde, they're much younger than you were at columbine. i'm wondering from your experience how that affected your life when you think about how young these kids are, 10, 11 years old, how's this going to impact them in the short and long-term?

>> well, it affects everybody differently. i was about four years older than -- four or five years older than these children when this happened, and i know that it has affected me moments, days, weeks, hours, and now here 23 years later, there's still struggle with the reaction of things in my life from what had happened. >> i've actually spoken to a number of columbine survivors. i've spent time in littleton, and i've seen the ramifications of something like this. they affect people throughout their lives, and now you are a mom to a 4-year-old little girl. she's likely to start school soon. given what you've gone through and what you've seen and what you keep seeing as these events happen over and over again, how do you feel about sending your little girl to class?

>> it's terrifying. it's absolutely terrifying. my -- the irony of this particular situation was i was filling out my paperwork for my child to enter into the school system, you know. i have familiarized myself with the school, their security protocols, what that looks like, and i also want to make it very, very clear to not project anything onto my child, to try and have her have as much of a normal life as possible, but i think every parent has, you know, a little bit of sadness and reservation when their child's first day of school happens, but as a survivor, it is amplified ten times. >> and now i wanted to ask you about the rebels project. it's an organization that helps the survivors of mass shootings. given your experience, what do

you think the survivors of this shooting, what does this community need most right now? >> that's such a blanketed question. each one is completely different. each community has different niches that make them tick and i think the most important thing is for them to stay and bond together and stick together. do not let this divide you. let this be a lesson in life together, understand that everybody grieves differently, and though you and the same person in your community have gone through the same event. it doesn't mean that you both have the same perspective or the same experiences or the same reactions, and it's really important to listen to one another and lean on one another. i would have been nothing without my community after everything had happened to me. my community is amazing.

>> and i imagine it also has to be frustratiing for you given te lessons of columbine, the lessons of parkland, the lessons of so many other incidents similar to what you went through that as a country we seem incapable of preventing these incidents. how does that aspect of this make you feel? >> i was told 23 years ago that this was never going to happen again, and i would have never thought i would be sitting here speaking to a well-known news station about something new that had happened in our country. it's heartbreaking. i really wish that we never got new members into the rebels

project. it's a hard club to be a part of, but we love all of our members, and i wish that i never had to prove -- i wish that i never had to approve another member request. >> that is heartbreaking to hear, in part because given the way that we've seen these incidents unfold in the past, there's no indication that the pattern is going to break, that something is going to change at this point. missy mendo, we thank you so much for your time, and we appreciate what you do for so many people. thank you. >> thank you so much. have a great rest of your day. >> of course, you too. hey, stay with cnn, we're going to keep following the latest on the investigation here in uvalde, texas, and we're going to bring you the stories of victims, survivors and this entire community. don't go anywhere. we'll be right back.

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the cdc's investigating more cases of monkey pox across the united states. this is part of a global outbreak. as of yesterday, in fact, sacramento county, california, is the latest presumptive monkey pox case to be announced. that brings the u.s. to a total of 12. cases have been identified in massachusetts, florida, utah, washington, california, virginia, and new york. dr. ilene marty is with us, she's a profession of infectious disease a the florida

international university. we appreciate you being here. thank you so much. relay to us first and foremost, if you would, please, the dangers of monkey pox here in the u.s. right now. >> so we should calm down because right now the danger from monkey pox to the majority of people is virtually none. however, it is uncommon what is happening in terms of the spread of monkey pox outside of africa. we've never seen this many cases outside of africa, especially in such a short period of time. in fact, from 1970 until this month, the total number of cases that had happened outside of africa is far less than the total numbers in the world in this one month alone. >> so when i say relay the dangers, thank you, first of all, for letting us know that we don't need to panic by any means, coming off the last two

years people either might panic, or they might not take it seriously, so we needed to know where that falls, but how do you contract it? >> so you have to have close contact with bodily fluids in order to contract this or with the scabs and lesions. the people who are infected begin to shed virus, there's virus in their blood before they have obvious symptoms by a few hours. the first symptoms are not that obvious. they are headache. they may be backache. there may be fever. by the way, a lot less noticeable this prodrome period in this current outbreak than we've seen in the past. that's an important difference. swollen lymph nodes are also very characteristic of monkey pox, and at that time you're already contagious. you become much more contagious, you're shedding much more virus once the skin lesions appear,

and in this outbreak, the skin lesions are appearing first in the genital areas. traditionally, they have appeared first in the face, palms, and soles. so those are the characteristic ways in which this thing normally manifests. the incubation period is another reason why this is spreading so much because the average incubation period is 6 to 12 days, but the range is 5 to 21 days. someone can travel up to 21 days with no evidence of being ill whatsoever, and i think that's contributing to what's going on, and that's the reason that in multiple states we now have a contact that was someone who did not travel, as we do in florida, colorado, california, and utah where there are two cases each. >> and they are related to international travel, yes, as we understand it. i know that -- >> no, i'm sorry, please -- >> it's not?

please correct me. >> yeah, only the first case is associated with travel. the second case is not in each oaf the of these stays where i just said had two cases. in the states where there's only one case, they're related to travel. >> thank you for the great information. we appreciate it. >> thank you, christi, good luck. >> thank you. you as well. so we are all sitting here together on memorial day weekend. i know that means plenty of you are lhitting the roads. i know that you've noticed those high gas prices. you are feeling it. may that be another enough to change your plans? that's an interesting number straight ahead. stay close. in austin between a dog named klaus and her favorite shshade of green. it's actually salem clover. and you can n find her right now on upwork.com when thehe world is your workforce, finding the perfect project manager,

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so wondering if you're one of the literally millions of people who are hitting the road for memorial day weekend right now. so when you pull over to fill up the tank, you know the prices that you're going to be paying. they are skyrocketing it feels like, doesn't it? here's cnn's pete muntean. >> reporter: single dad eric stevens says he makes $110,000 a year, but even that is not enough to afford a trip to the lake. here in los angeles, $6 a gallon gas

>> maybe for the affluent they can afford it. for me to go anywhere is minimum $200 decision in regards to gas and you haven't fed your kids or done anything else. >> reporter: gas buddy says holiday weekend gas prices are the highest since 2012, but the pain goes beyond the pump. new data says hotels jumped 42% compared to last year. air fare is up 6%. >> this will likely be one of the most expensive memorial day travel periods we have ever seen. >> reporter: even still, aaa thinks americans will not be stopped, traveling to orlando, seattle, miami and las vegas. the latest projection, 34.9 million people will drive 50 miles or more over the five days around memorial day. >> do you think that the numbers will be all that far off from the projection? >> our projections have always been pretty accurate, but we've never been trying to project in an environment like this. >> reporter: the new fear is this expensive start to summer travel could last. gas buddy thinks the average

price of gas will not dip below 4.50 for months. >> i don't really think the higher price of fuel is going to slow down many. it may slow down some, but certainly there's still a very healthy appetite to hit the road this summer. >> you ready for school, baby girl? >> reporter: not so for eric stevens says he's choosing to pay for his daughter's day care over a road trip. >> the fun has been postponed for the indefinite future, specially the way things are going. while i would like to say there's an end in sight, i just don't see one. >> some perspective for you, the national average for a gallon of regular gas right now is 4.60, increase in just a month. pump prices have surged by 30% since russia's invasion of ukraine in late february and the national average today is more than 50% higher than memorial day weekend last year. you saw patrick in that piece. he is with us now as well, the head of petroleum analysis at

gas buddy. good to have you with us. first and foremost, do you believe that we've hit the price peak yet? or is there an expectation this is going to surge further? >> well, christi, i don't think we've hit it yet. we saw oil prices make a noticeable jump yesterday. i think we will continue after a little bit of a slowdown here in the last five days or so, we will likely see the national average starting to pick up steam again. that could happen as soon as this weekend. the national average now 4.61. it could head closer to 4.75. and as we progress beyond memorial day, i now peg our odds at $5 a gallon of gasoline nationwide at 60%. so that could be coming. >> so, when you say that you believe these prices are here for the next -- for months. how many months are you talking? is this a summer surge that might start to wane a little bit

in the fall? or do you see this going through the end of the year? >> well, i think first and foremost, it's a strong likelihood through at least the first half, maybe two thirds of summer. we usually will start to see gasoline demand falling off as we progress through august. the risk, though, in august as we enter the peak of hurricane season and any disruption this year could cause prices to go up. so i do think we'll see summer relief towards the end of the summer, barring a hurricane. but of course with above average hurricane forecast, that is a high risk that we could see prices remaining elevated basically through labor day. >> how is the russia war i ukraine driving all of this? >> well, certainly one of the key factors. russia, a major oil producer, churning out as much as 10 million barrels a day in normal times. now much of that oil has been sanctioned. so we're dealing with a global supply and demand imbalance due to loss of russian oil, not only

that but refineries here in the united states due event tos like covid, hurricane ida, we have seen a tremendous amount of refining capacity lost over the last three year. so going into the summer driving season, not only are oil prices up, but there's less capacity to produce things like gasoline, diesel and jet fuel. even amidst soft demand, we're seeing inability for refineries to boost inventories or boost supply and that's causing this double whammy that's going to greet us at the pump as we progress into the summer. >> i was reading 58% of people say they're going to hit the road this summer. so, the gas prices may not be deterring them so much. but is there anything that we can do to save money in the midst of all of this and still take a trip somewhere? >> well, it's going to be very difficult. in elevated prices, there are some things that of course can do but will mean that prices are higher than last summer.

things like slowing down a few miles an hour. driving more fuel efficiently can very much boost your amount of miles per tank by 5, even 10% or beyond that depending how much you slow down. we're talking about going 60 miles an hour highway if you're taking a long road trip. you can shop around for those heading out of the state. we see state gasoline taxes very significantly, waze can help you there. but i think really slowing down a little bit. i tried it myself. i was able to boost my fuel efficiency by 27 to 37 miles a gallon. if americans did that, it could save them the equivalent of anywhere from 50 to 75 cents a gallon. >> wow. all right, patrick, we appreciate that information as well. thank you so much, sir. >> thanks for having me. >> of course. so coming up in our next hour, our coverage of the deadly mass shooting at robb elementary school for you, families and a community there are searching

for answers still this morning. take a look at some of the pictures of -- oh my goodness. just the balloons, the messages, the flowers that people are leaving all as lawmakers, some lawmakers are demanding change. congressman ted deutsche is joining us to talk about the push for gun reform in washington. where does it really stand? ♪ ubrelvy helps u fight migraine attttacks. u do it all. one dose of ubrelvy, quickly stops migraine in its tracks within 2 hou. do not take with strong cyp3a4 inhibitors. ask about ubrelvy, the anytime, anywhe migraine medicine.

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