excuses, that -- that this was wrong. and i was absolutely livid. >> reporter: after months of complaining to verizon, she wrote a column and got her money back. thousands contacted her to say they, too, had been had. that was more than a year ago. verizon is just now making good.

the company blames this whole mess on a software glitch. but those at the consulting firm say this is likely no isolated incident. >> the carrier is 50, 60 or 90 million customers and charge everybody every month a few extra bucks a month? that adds up to billions in profit. they have every incentive in the world to do it. >> reporter: some charges that may be red flags, fees for handset insurance, roadside assistance, download charges you don't recognize. be careful if you signed up for free nights and weekends. some customers have been charged for those supposedly free minutes. one caught it after five years and was owed $2,000. >> you want to make sure that those charges are being credited back to you because that's an accident. you should be fighting for your rights there. >> reporter: verizon says it always wants to do the right thing for its customers. but murray calls this too little, too late. >> so do the math. i don't think it's enough.

>> reporter: and murray says something she's learned consumers need to keep a close eye on their bills. lisa stark, abc news, washington. there are some serious new drug allegations against tour de france winner alberto contdore. he had eight times the allowable amount of a certain chemical in this blood. it's found in iv bags including the ones used for endurance boosting blood transfusions. last week, he announced he had also tested positive for a weight loss and muscle-building drug. now here is a look at your tuesday forecast. rain in philadelphia and new york and new england. showers and thunderstorms from boise to sauls lake city and from sacramento to fec. hail, gusty winds and flooding. and up to ten inches of snow in the central sierras. >> 65 in seattle, 75 in sacramento, 77 in albuquerque. 7049ers from the twin cities down to dallas. and 60s from boston to atlanta. 84 in miami. well, they still can't fly, but they sure can run. and they faced off in a competition that left the crowd

squealing in delight. >> pint-sized porkers went snout-to- snout-to-snout in the pig olympics. dozens of others actually failed to qualify. >> that is a bizarre image right there. after training on a healthy high-energy diet, the prize-winning piglet was treated to a strawberry cream reward. the others were nice enough to help her finish it off. i know what you're thinking. is this the fattening up before the slaughtering? the organizer said no. none of these animals were slaughtered. they'll help create the next, you know, generation of sport pigs. >> oh, very good. we'll go get some bacon and we'll be backrecto right after .

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welcome back, everybody. if you haven't heard, there is a legendary cold case that is heating back up. investigators in colorado are

reinvestigating the jonbenet ramsey case. >> investigators are retracing their steps. >> reporter: investigators are taking a new look at old evidence. reaching out for fresh interviews with witnesses who may help solve the 6-year-old beauty queen's murder. among them, jonbenet's 23-year-old brother, burke. he was only 9 when his sister was killed. the ramsey's attorney told a newspaper that a police detective met with burke and said, if you want to talk to us, here's how you would contact me. it was the day after christmas, 1996, when jonbenet's family discovered she'd vanished. her mother, patsy, called police. >> we have a kidnapping. hurry, please. >> explain to me what's going on, okay? >> there was a -- we have -- there's a note left. my sdaurt gone. >> reporter: john ramsey found his daughter's beaten and strangled body in the basement. the family fell under a cloud of

suspicion. barbara walters interviewed john ramsey in 2006. >> do you think that there are some people who still think that either you or your wife committed this crime? >> i'm sure there are. i have no doubt of that. because of the massive number and the frequency and the duration of the acquisiticusatit were thrown at us. >> reporter: an apparent break. in 2006, a man named john mark karr confesses. >> i love jonbenet. she died accidentally. >> reporter: but his dna wasn't a match and he was never charged. in 2008, the entire ramsey family was officially cleared. new dna testing supported the theory that an unidentified male intruder entered this home and murdered jonbenet. database searches for a dna match have turned up nothing. and 14 years later, police aren't saying whether they're finally getting any closer to finding out who did it. abc news, boulder. >> i was working in denver when

john mark karr came forward. it was a huge hysteria. to so many people in boulder, the fact that she was a pageant girl, the fact that the family was implicated, it was such a big story. it amazes me that snowen with has ever been found, but when a possibility comes up, it recaptures attention. >> a lot of people have theories about what happened here. we'll be right back with more after this. stay with us. i touched the ball before it went out, coach. team! alex. alex, good call.

let's turn over this log. yeah! both: whoa! i like the big black ones. i like the brown wiggly ones. mmm. i like the green crunchy ones myself. whoa. explore nature. there are surprises everywhere. go to discovertheforest.org. all of us know kids can be afraid of anything, and they can be picky eaters, too. what happens when they're actually afraid of eating? >> doctors are calling it food neophobia. some parents are sending their children to eating disorder clinics. >> i'll put a little bit of everything on your plate. how about plain spaghetti? just pasta? >> no.

>> reporter: this is what dinner looks like at the graham house in kansas city. the family dives in. but 7-year-old erin's plate is almost empty. >> are you going to do it? >> reporter: what eric, her father, wants her to do is eat one half of a cherry tomato, but erin won't. erin is not just a picky eater. she's an extremely picky eater. >> just one. we'll do it at the same time. >> no. >> reporter: in fact, erin suffers from food neophobia, a fear of food. that spaghetti she's offered and the cherry tomato, she can barely keep them down. it's a nightly routine at the grahams. her food repertoire consists of

about ten items. >> kids love pizza. >> not me. >> what about chicken nuggets? do you love chicken nuggets? >> no. >> hamburgers? >> no. >> hot dogs? >> no. >> no? >> reporter: for some with food neophobia, new foods make them physically ill. >> that's peanut butter and honey. >> reporter: for others it tastes bad. with erin, it's both. that's why her parents and erin are at wits end. they decide to take drastic measures. >> hello. i'm nancy. nice to meet you. >> reporter: by enrolling her at duke university in an intensive five-day program run by dr. nancy zucker. >> so it's not just like a simple fix like eat this, right? because you've tried that. we're not just talking about i don't like my broccoli and i'm not going to eat my peas. >> reporter: dr. zucker runs the center for eating disorders at duke where they're just starting to study food neophobia.

>> can you take me inside the mind of a picky eater? >> my best guess would be where we would look at a plate of food and say, like, oh, look at this lovely food adventure. they would look at a plate of food and be like, danger, danger. >> reporter: the first few days focus on the psychology behind erin's eating. they also evaluate her sense of smell and count her taste buds to see if she's hypersensitive. how do you lead them from eating five foods to eating a range of foods? >> when kids are not eating properly, it's terrifying for parents. and so what ends up happening inevitably is meals become stressful. >> one, two, three. >> all the work with erin is retraining her experience with food to relax her body and her mind. >> reporter: erin has a goal for the week. she wants to eat pizza, a staple at kids' birthday party.

>> we've done good. >> put this on the salta part of your young. very good. >> reporter: and hen her first breakthrough. turkey bacon. >> okay. here's the hard part. use your big teeth and break a little piece off and chew it. just a little piece. ohic look at that! she's chewing bacon. >> reporter: with dr. zucker's help, erin begins to alter her eating habits. she's also encouraged to play with her food. and the whole family is sent to a drumming and dance class to teach them to relax. >> we're looking for three foods. >> reporter: at week's end, it's time for a trip to the local whole foods grocery store. dr. zucker makes shopping a game, picking out hard foods in addition to easy ones. they're working up to erin's goal, that slice of pizza. >> can you describe it? >> it's a triangle.

>> oh, nice. >> reporter: remember, the only cheese she's eaten up to now is processed american cheese. the pizza proves to be just a step too far. but it's only been five days of treatment. they've got a lifetime to go, and a lot of foods to try. >> it seems odd, but when you think about idea that she's literally always hungry, starving sometimes, that's -- it's a scary condition. >> that's heart-breaking. if you are unsure if you child might have this disorder, they say usually if they present symptoms like disliking the food's taste or smell, danger in eating something different or disgust, just open disgust at seeing something. >> get help if you need to. we'll be right back. or scooter at little to no cost to you. stay tuned for this important medicare benefit information and free scooter guarantee. imagine...

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finally this half hour, did you know that "world news now" has 21,000 facebook friends? look at us. that's a lot of loyal viewers out there. >> it's not just our friends and our family anymore. we actually have viewers. of course, to businesses, that is a lot of potential customers. companies are trying to get you to accept their friend request. >> reporter: meet a man with more than 40 million meates. well, they're friends of his company, starbucks. the coffee chain uses the social network to discuss its services, debate what flavors it should offer, and generally hang out on the web. >> over the last ten years, there's been an erosion of trust with large institutions. and i think that what companies have to do is to engage in a conversation with its customers

and that conversation has to be two-way. >> reporter: so companies like starbucks are convinced that the likes of facebook, twitter and youtube provide a whole new way of engaging with their customers. but when things go wrong, they're finding that their customers are also rather good at using these new methods. this summer, comedy videos about bp's efforts to deal with the oil spill leaked across the web faster than the oil spread across the gulf of mexico. >> don't worry about. it's a small spill on a very large table. >> reporter: the oil company used everything from twitter to youtube to get its message out, but the parodies got far more attention than anything bp did. >> what they created was a disaster. it's a second disaster. it was a social disaster. why? because they appeared tone deaf. >> reporter: companies which use social networks can end up seeming almost as sad as people who obsess about how many facebook friends they have. >> what are they really learning

about their business that they couldn't learn better from actually looking at the business itself rather than looking at the second order thing of what people actually think about it? >> reporter: starbucks believing that knowing whether its facebook friends love or hate a pumpkin spice latte is a big step forward. expect other businesses to try to make friends with you whether you like it or not. >> of course, people are going to go after the customers, of course. the producers just told us our magic fan number right now on facebook, 20,958. closing in on 21,000 folks actually watching us.

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critical connection. how agents uncovered the latest terror plot and how security could get even tighter here in the u.s.

then, red tape. the investigation into the foreclosure process and its serious impact on homeowners and lenders. and merging media. >> google tv is just another way to think about television. >> an internet giant's innovative step. it's tuesday, october 5th. the whole idea behind google tv is what you think it would be. it's pretty unbelievable. >> literally, sitting on your couch watching tv and get your facebook, get all your google, anything. from the comfort of your couch. >> there's no reason to leave home ever again. >> for all the lazy people like me, beautiful invention. >> good morning. i'm vinita nair. >> and i'm rob nelson. security here in the u.s. is being stepped up after that terror warning in europe. law enforcement across the country are now tightening security on trains and mass transit. >> in the meantime, a u.s. missile strike has killed five

german militants in pakistan. their plot is what triggered the security alert in the first place. brian ross has more on the u.s. attack against the militants. >> reporter: the target was one of the terror training camps, a contingent of german citizens of afghan and turkish decent had been preparing for jihad against europe. u.s. officials say some have already been dispatched. likely those with their faces obscured in this propaganda tape. but pakistani officials told abc news that at least eight germans, including a group commander, were killed by cia missiles launched from an unmanned aircraft. >> i think several people have been targeted and the others are certainly on the radar of u.s., pakistani and european intelligence services. >> reporter: u.s. authorities have tracked one of the suspected terror cells to the german city of hamburg. one of the suspects worked as a cleaner at the hamburg airport, and many also attended the same mosque in hamburg where the 9/11

hijackers gathered. to the amazement of u.s. officials, it turns out that one of the mosque's leaders is the same man accused by the u.s. nine years ago of helping to finance the 9/11 plot. mamoun darkazanli. >> the mosque went back to being a very radical place where people are recruited for attacks, where attacks are discussed. and german intelligence apparently stopped looking closely at the mosque where a lot of 9/11 was planned. >> reporter: darkazanli declined to comment about the latest plot when approached by abc news. the question now is will the team of terrorists proceed with their attack given the alerts and warnings being issued by the u.s. and european countries? authorities say the group is on a time table, has conducted surveillance, and has been given a go-ahead to attack leading to concerns that attack may be

imminent. brian ross, abc news, new york. american tourists in britain appear to be paying attention to the state department's warning to be extra cautious. david muir spent the day talking to visitors in london. >> reporter: here in london, the invisible surveillance. american tourists heeding the state department warning and keeping a close watch over what's around them. >> that is the same -- >> reporter: the maxwells from chicago left one site in london after noticing a suspicious man. >> carrying a bag. we kind of hurried on. >> reporter: so you've been looking around? >> yes. >> reporter: this couple from phoenix lined up for the tower of london. even with so many historic sites now in the headlines. one of them was the tower of london. you went here today. >> yes. >> reporter: so it didn't stop you? >> no. >> reporter: at buckingham palace, there were still crowds. in paris, a similar picture outside the eiffel tower. tourists even after the tower

was evacuated again last week. in germany, crowds in front of the brandenburgh gate. americans are encouraged to let embassies know they're coming. authorities told us they've seen a significant spike. sunday alone, more than 8,000 american travelers signed up. before the alert, the average around 1,500. >> there is a danger of crying wolf, of course. people just ignore these warnings and then they have no effect at all. >> reporter: but when there's mounting evidence, an alert eye can make all the difference. it has before. times square just this year, a t-shirt vendor noticed smoke coming out of a vehicle. december last year, the underwear bomber and the passengers on a northwest flight who noticed him trying to ignite his clothes and they pounced. and it was here in london three years ago an ambulance crew smelled something and then uncovered a car full of explosives parked mere piccadilly circus. in each one of those cases it was an alert bystander who made all the difference. no matter how vague this current alert is, officials are hoping that vigilance will make the

difference this time, too. david muir, abc news, london. at least one person is dead and five more injured after a gunman went on a shooting rampage in north-central florida. police in gainsville say the victim appeared to be random. the gunman was later found dead after shooting himself inside his truck. clifford miller had a police record and a history of mental illness. a candlelight vigil was planned for tonight after a fatal school bus crash in the atlanta area. one student died when the bus veered out of control and overturned in a ditch. police say a trainee was behind the wheel at the time of the accident. investigators plan to watch video from the bus' security camera to figure out what caused that crash. there is added outrage this morning from the foreclosure crisis. >> homeowners have been hassled by mountains of red tape and lenders are now accused of wrongfully foreclosing on some properties. t.j. winnik has the story. good morning, t.j.

>> good morning. according to one expert, there is so much paperwork involved, it could take years to untangle this foreclosure mess. at least three major mortgage lenders have stopped all foreclosures. normally that would be encouraging news. only these lenders are checking to see if they wrongly forced families from their homes. >> the balance may be wrong. the amount owed may be wrong. the foreclosure action on the part of the borrower may be wrong. >> reporter: sonia is fighting her foreclosure in court. >> i'm lobbying for a whole lot of people out there who just did not have the energy or the fortitude to just holler and scream. >> reporter: documents show at least one bank improperly processed foreclosure paperwork. the loan officer that signed the paperwork, a so-called robo-signer, admitted he authorized more than 10,000 documents a month without reading them. >> he was not reading them before he signed them and that he didn't have any real knowledge of what their contents were. >> reporter: ally financial

along with bank of america and jpmorgan chase are under pressure to prove they weren't cutting corners to repossess homes. until they do, they've halted procedure on foreclosures in 23 states. >> the banks are saying it could be as little as 30 to 60 days. you're dealing with 50,000 loans in one case, maybe 50, 40, 60,000 in another. that's plenty of paperwork to have to go through. >> reporter: watching closely, attorneys general in six states who have now launched their own investigations. even if a homeowner lost property because of an error he or she didn't catch, experts say that homeowner is still entitled to compensation. rob and vinita? the pittsburgh steelers are welcoming quarterback ben roethlisberger to his first practice of the season today. he's returning after serving a four-game suspension. roethlisberger was accused of sexually assaulting a 20-year-old female back in march, but he was never formally charged. he was slapped with a suspension for violating the nfl's personal conduct policy. now here is a look at your

tuesday forecast. showers and thunderstorms from montana to the southern rockies. much of the same around los angeles, sacramento and las vegas. heavy snow in the central sierras. warming up in the middle of the country. some light rain in the northeast. >> 64 here in new york. 68 in atlanta. 75 in new orleans. 60s in chicago and detroit. 72 in kansas city. phoenix, 87. albuquerque 77. boise, 72. she is pretty, playful and always prepared to offer a helping hand. or nose, actually. >> meet t arc -- tanna, the arson dog. she's the newest member of the kansas fire marshal's office. she is trained to sniff out flammable materials to determine whether a fire has been set deliberately. >> dogs like her are really valuable. they do a better job at pinpointing arson than special instruments used by investigators. we'll be right back.

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a really cool tech story this morning. you can now have your cable tv, your internet, your music, your mobile apps and your facebook accounts all in one. >> at least that is the promise from the new google tv. it is an amazing piece of new technology. it is any couch potato's dream come true. ♪ >> reporter: inside a lab in the heart of silicon valley, the television as we know it is being reinvented. they call it google tv. our cameras are the first to ever see it, even as feverish

programmers try to get it done in time to hit store shelves this fall. >> so what happens when you hit the menu key here? >> reporter: when google's man in charge introduced it to the world earlier this year -- >> i'm very happy to introduce google tv. >> reporter: -- his presentation included little more than a cartoon. today, he has a couch complete with lava lamps inside google's top-secret lab and a device he believes will be the beginning of the end of any difference at all between the internet, cable, and broadcast television. >> so what is google tv? >> it's just a new way to think about television. take all that content you already watch today on television, add all that other content that you get on the web that you can't get on your tv. >> reporter: the device makes no distinction between surfing television channels and surfing the web. you type in the show or the idea you're interested in. >> what you see here is a search box, which allows you to go anywhere you want to go, on tv,

dvr or the web. i can fire up a twitter app or any of the other social applications as well. tv is a social experience. >> reporter: and that is central to their goal, making tv the center of entertainment again. when television was born, it was the keystone of every living room. a place for families to gather and spend hours side by side. fast forward to today, a time when teens watch videos alone on their laptops and anyone with a smart phone can watch movies while walking down the street. while mobile has been huge, you think that the living room and the television will be bigger. >> i really do. because if you look at the data, users spend five hours a day in front of the television. >> reporter: the device will come in a box that can be attached to an existing tv or as an all-in-one television made by sony. a company betting big on a revolution in television and about to flood the air waves with ads like this. >> sony internet tv. the world's first hdtv powered

by google tv. >> reporter: and you think it will become standard that televisions are produced to work with the internet? >> i think it's inevitable. the world of tv, technology, pc, they're all converging right now. >> reporter: how big of a deal is this for google? >> it's a big deal. we believe this is the transformation, similar to the phone and the introduction of the smart phone. it's going to happen with the tv. the introduction of the smart tv. >> reporter: if their version of the future catches on, the living room is about to get an extreme makeover, as tv shows, movies, music and apps, games, even social networking sites all migrate to the television. and with remote control apps that allow you to do it all from your phone, you won't even have to lift a finger anymore to enjoy it. >> "abc world news" with diane sawyer. >> in a way, it seems like the opposite of what a couch potato would really want. there's a lot of work involved in that searching and linking. i just want to sit there and veg

out. >> everything you want to do is right there, whether it's facebook or checking your bank account or searching for tv shows. it's everything you'd want to do. it's right there. >> wouldn't you give people what we offer? just sit there and don't think. >> that's a gift in and of itself, right? >> that's a gift in and of itself, right? coming up, who is the in our nation's all-volunteer armed forces have made a commitment to protect us and our freedoms. many of them will return from the war on terror with missing limbs, severe burns, or traumatic brain injuries. back home, these soldiers will begin a new battle, the often difficult journey to get their lives back on track. the wounded warrior project was created to help and support these injured heroes through programs that deliver needed supplies to their hospital bedsides, and through services that bring together veterans who have faced similar injuries and issues, to support each other during their recovery. the wounded warrior project's motto is, "the greatest casualty is being forgotten."

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i think jon stewart is a bigot. >> oh, my god, rick sanchez knows my name! >> to imply that somehow they, i think jon stewart is a bigot. >> oh, my god, rick sanchez knows my name! >> to imply that somehow they, the people in this country who are jewish, are an oppressed minority. yeah. >> now i'm angry. because i realize i don't get back on the air until monday. and there's no way this cat survives the weekend at cnn. it's one of those days when i'm thinking, why don't we tape on fridays? not that that would have helped. by friday afternoon -- >> rick sanchez of cnn got the boot.

>> the cnn anchor was fired after calling stewart a bigot. >> so doing the whole bit now just seems kind of mean. ♪ and the jon stewart/rick sanchez controversy taking another turn there. jon even gave us a little plug there, a little clip. >> yeah, our second shout-out from "the daily show." >> so, yeah. always a good laugh for jon. lots on "the skinny" today. interesting things in addition to the jon stewart clip there. in terms of also -- >> did you want to start? >> you can start. >> okay. >> i'm sorry. >> it's -- i thought that was yours. >> okay. >> let's do this one together. we have no idea what we're talking about. so 50 cent and chelsea handler were in a bar in new orleans tonight. they're the most uncommon couple. but it turns out, he has,

before, said something along the lines of he likes her. he was afraid that she thought it was a joke. he went on to say that, hey, i am serious about asking you out. just wanted to know if you were single. at the time, she had a boyfriend, a very famous boyfriend that we all have heard about. now they have been spotted together in new orleans. she made a couple of jokes about it. if that's true, what an interesting couple. >> he was on the show in 2009 and there was flirtation then. take a listen to that clip. >> you're very, very cute. you know this, right? >> do you have a boyfriend? i deserve you. >> maybe you do deserve me. maybe you do. >> again, unlikely pairing there. very interesting. we'll see if that develops or not. but that would be interesting. >> you wish them the best. >> yeah. who do you think is the most eligible single woman in the world? a new poll out by "60 minutes" and "vanity fair."

i have a little crush here myself. jennifer aniston apparently has topped that list. guess who else would actually round out the list here. halle berry got in on the top grouping there. also elin, tiger woods' ex-wife, she was in the mix as well. also betty white was in there. she got 11% of the vote. lady gaga and elena kagan round out the list. interesting there. jennifer has dated many folks in the past. she's not seriously attached right now. >> she defends herself. she says, you know what, i'm tired of this lonely jen topic. it's not true. she feels like she's exactly where she should be. >> good for her. >> men can still dream to date her. >> yes, indeed. >> we'll be back. he's a dentist so whiten your teeth. no coffee, no espresso. mm-hmm. ♪ [ female announcer ] crest 3d white toothpaste. the remarkable toothpaste

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it's the fifth set of meetings for the coast guard and a number of federal agencies. also, federal automotive safety experts are changing the way they perform and rate crash tests. today they're starting to use a five-star system and we're told some automakers may not like the results. and the hiker, edward rosenthal, who spent six days lost in the california desert last week, will share his story with reporters. rosenthal will also launch a fund-raiser for the rescue teams that found him. finally this half hour, a unique look at the population of the were's oceans. it's the culmination of ten years of work, counting all marine life. >> some of the findings are amazing, some are kind of creepy. ned potter has been following it all. good morning, ned. >> good morning, vinita and rob. how many fish are there in the sea? scientists would hesitate to guess. but now that they have completed the first-ever census of marine life, they estimate that there

are more than a million species in the world's ocean, and they've only seen about a quarter of them. the census was a massive project. it took 2,700 researchers from 80 countries spending 9,000 days at sea on 540 separate expeditions. the result, a giant database that scientists can use to measure change so that in the future, if the climate warms or there are major oil spills, they'll have a starting point from which to measure. >> not only do we understand more about individual species, but we understand how they relate to each other and that's incredibly important. >> reporter: this summer's oil disaster in the gulf of mexico is a prime example of how the data will help. nobody could agree on just what effect the bp spill actually had. the census will be a big help. the researchers looked from the arctic to the southern ocean, at everything from whales to plankton, and said the oceans are bursting with life. in the future, when they need to measure trends, they'll know

just how the seas really were all the way back in 2010. rob, vinita? >> there is a very cool slide show online. go to abc.com to see more beautiful images. >> or just join us under the sea. we've never had this shot before. now you can see my running shoes, too. >> looking sexy in the sneakers, vinita. very cool. >> thanks. >> more after this, everybody. don't go far.

let's turn over this log. yeah! both: whoa! i like the big black ones. i like the brown wiggly ones. mmm. i like the green crunchy ones myself. whoa. explore nature. there are surprises everywhere. go to discovertheforest.org. florida fear. a gunman's fatal and random rampage. why police may never know the motive.

then, prized pioneer. who's criticizing the big award for a man who's helped couples worldwide become parents? and new dimension. >> so you're going to go drop $2,000, $3,000 for a 3d tv. >> today's new generation in television. it's tuesday october 5th. one day, our little show will be in 3d somewhere. we'll fly out and give the news in people's living rooms. >> i know. it will be exciting. you'll see us up close and personal. >> good morning, everybody. we begin with a shooting spree near the university of florida campus in gainsville. at least one person has died after a gunman opened fire as he drove through a neighborhood. >> abc's matt gutman is in gainsville this morning and joins us now with the latest. >> reporter: for 30 minutes, terror gripped gainsville. >> we were receiving a barrage of people calling. got someone shot here, here,

here. >> reporter: around 4:00 p.m., the 911 calls began streaming in. >> some more people got shot over here by william's elementary school. and that someone was over here off of depot. i mean, i was scared. >> reporter: clifford miller, whose relatives said had a history of mental illness, shot his father, then turned his gun on others. >> people thought he was crazy, but he wasn't. he wasn't. he wasn't crazy. at all. he was a good kid. so i want everybody to know that. he was. so i don't know what drove him to this. >> reporter: cruising around this college town in a red chevy pickup, miller allegedly blasted away at random. he shot four people within city limits who suffered minor to critical wounds, and as he drove out of the city, he shot another person. >> he was, in effect, one step ahead of each of the crime scenes as they came in. the gainsville police department would respond to the -- the scene of a shooting, as did the sheriff's office, and he was then traveling to the next

location and shooting someone at an additional location. >> reporter: finally, police pulled the gunman over. with the officer approaching the car, police say miller shot himself in the head. he'd had a history of arrest. everything from driving recklessly to battery, but was deemed mentally or physically unable to stand trial. it's not known how he obtained the weapon. matt gutman, abc news, gainsville, florida. the man who plotted to bomb times square is expected to spend the rest of his life in prison. faisal shahzad faces sentencing in new york today. he admitted last june that he tried to blow up a bomb-packed suv in times square. if successful, the bomb could have killed up to 100 people. overseas, five german militants believed to be linked to that european terror plot have been killed by a u.s. missile strike. that plot prompted the u.s. state department to issue an alert to americans traveling in europe. >> and now security is also being stepped up on mass transit

here at home. john is joining us this morning with the latest. >> good morning, vinita and rob. the concern is that al qaeda might be planning attacks across europe, but the federal government isn't saying don't go. they're just saying watch out. the european terror alert is driving up security here at home. on mass transit, trains and subways across the country, there is increased security. >> this is an accumulation of evidence that has been -- of intelligence that has been gathered over the past few months, and a decision was made to share to the extent that we could. >> reporter: it began for u.s. travelers bound for europe in something of the mixed message. >> this is not a warning, travel warning, telling people not to go. >> we are -- are saying to american citizens, continue with your travel plans. you know, if they include europe. >> reporter: go ahead and travel, the government says, but be careful. japan and sweden joined the u.s. and the united kingdom on monday in issuing a travel alert,

cautioning travelers about possible terror attacks in europe, commando-style raids like the 2008 mumbai attacks. the u.s. warns travelers to be aware of their surroundings. americans are being urged to hide their americanism, not wearing american flags. there is concern that these alerts don't work, that it amounts to crying wolf, and if you do it enough, americans simply won't listen. but that's a danger the federal government apparently decided was worth the risk. abc news has learned that among the targets are the areas before security screening at five major european airports. vinita and rob? a new effort is under way to find a mother who has been missing in utah for ten months. susan powell hasn't been seen since last december. now volunteers are searching abandoned mines near her home. powell's husband has been named a person of interest in her disappearance, but he is not a suspect. the miners trapped 30 stories underground in chile could be out now within a matter of days. chile's president now says his

government is, quote, very close to pulling those 33 men up to safety, and he hopes to be there in person to see them do it. he plans to leave on a trip to europe on october 15th. original estimates had said the men might be trapped all the way until christmas. the wisconsin prosecutor in the middle of that sexting scandal has resigned. ken kratz has been accused by five women of sending racy text messages during the time he was working on their cases. he stepped down just days before the process of removing him from office was set to formally begin. kratz says he is in therapy and that he hopes to resume his career. our just-released abc news poll might be some comfort to democrats worried about next month's elections. 31% of americans now believe the economy is improving. that's seven points more than last month. 71% are still dissatisfied with the federal government. that's down seven points. the poll also finds voters preferring republican candidates over democrats by a seven-point margin. the nation's highest court

has officially begun a new era. with three female justices now on the bench for the first time. elena kagan took her place on the supreme court monday, following the retirement of john paul stevens. terry moran was there as history unfolded. >> reporter: the first monday of october was a historic day at the supreme court. for the first time, three women joined the high court. justice elena kagan joined justice sonia sotomayor and ruth bader ginsberg. but the most remarkable thing was how unremarkable the history that was being made was. no one mentioned it. no one paid any attention to it. it was business as usual. a bankruptcy case, a sentencing case. but it may have been ruth bader ginsberg who summed up really what was going on deep down when she said in an interview, when the school children file in and out of the court and they look up and they see three women, then that will seem natural and proper, just how it is. and that's how it was. as for justice kagan, well, she was ready, no question about it.

within minutes of the start of this bankruptcy case, she jumped into the fray of oral arguments. she was confident and well-prepared and fluent and probing. she asked a question of one of the lawyers that seemed to stump him. you could sense the whole court looking down at her, almost like a major league scout would saying, that kid has got some real pop on her fastball. she's got her work cut out for her this year. big cases coming down the line. but there's no question that this court with three women, historic. she's ready. terry moran, abc news, the supreme court. the government is now suing the three largest u.s. credit card companies. federal investigators accuse american express, visa and mastercard of anticompetitive practices. the dispute is over the fees that merchants pay to accept the cards. visa and mastercard have already settled, but amex is fighting. that battle could last years. here's a look at your weather. thunderstorms across much of the rockies, making for a wet day in boise, salt lake city, phoenix,

and albuquerque. showers from l.a. to sacramento and from las vegas to reno. snow in the sierras. and some scattered showers from philadelphia to boston. >> mostly 60s along the east coast. 84 in miami. 75 in fargo. 74 in omaha. 64 in indianapolis. colorado springs, 80. sacramento, 75. and seattle, 65. well, normally at this point we like to have a very light-hearted story, but today we are going to embarrass one of our producers who has no idea what's playing out as i speak. sandy, do we have an image of mr. david myers? >> yes. >> he hid from us that over the weekend he got engaged to his gorgeous girlfriend. david, give us a nod if we're allowed to show her beautiful picture. >> i think that's a yes. >> here she is, gorgeous katie widmire. he is a gentleman. he got down on his knee and he asked her and she said yes. >> congratulations, man. perfect. >> oh, we can hear him.

we can hear you. do you want to say something? >> i'm sure she'll be very thrilled. this will get posted on facebook or something. >> congratulations. we all know what a lucky, lucky lady she is. >> thank you. >> best of luck, david. >> we'll be back with more. we'll be back with more.

the nobel prize winner for medicine, dr. robert edwards, in essence has helped father millions of babies. he pioneered in vitro fertilization. >> even though he helped so many couples, the vatican is now

blasting his procedure. >> reporter: her birth was a sensation. louise brown was the world's first test tube baby, held by dr. robert edwards. headlines at the time described her birth as a miracle. speaking two years ago, professor edwards described the media frenzy at the time. >> the press was chasing me all over bristol in england, secretly. we hid the mother in a car and drove to her mother's house in lincoln. >> reporter: louise brown said she was delighted for professor edwards who has been more than a doctor to her. >> it's just like -- he's just like close family, like a grandad. i was just so very pleased. and obviously it can come at a better time. i know he's not very well at the moment. >> reporter: it's here at this clinic that he did much of his early research.

this is where professor edwards used to work. the laboratories were different in his day. back then, the idea of fertilizing sperm and egg in a glass dish seemed revolutionary. although we take fertility treatments for granted now, it took 20 years of painstaking research to turn this simple idea into reality. >> it was tremendously important because before the first test tube baby was created, there was no real treatment for infertile couples. and infertility was a taboo subject. people didn't talk about it. they kept it secret if they had a problem. >> reporter: the journey has not been straightforward. in 1983, these sextuplets were born in liverpool. it was a time when achieving pregnancies was difficult and sometimes resulted in multiple births. over the years, though, it's become a safe and reliable technique. but the vatican, which has always objected to the creation

and discarding of human embryos by scientists, has criticized the awarding of the nobel prize to professor edwards. supporters, however, say that the 4 million ivf children born since louise brown are a living testimony to the value of his work. bbc news. >> and we'll be right back. >> and we'll be right back.

goofy glasses goofy glasses to watch a 3d movie? not anymore. >> toshiba has introduced the first 3d tv that needs no glasses. but a pretty steep price tag here. 2,800 bucks for a 20-inch set. it's the future of television. >> reporter: ever since the multibillion-dollar success of james cameron's "avitar," the entertainment and technology worlds have scrambled to capitalize on 3d. >> consumers flocked to see this

3d movie in such numbers that it -- i think it convinced some of these companies that now is the time to start a big marketing push. >> reporter: taking that experience from the movie theater to the living room or on the go isn't necessarily a winning formula, says jason tans. >> going back to the movies is a very different experience from sitting on your couch. when you go to the movies, you may be willing to put on a pair of dorky glasses. if you're home, that may just be too disorienting or it may be another step that you don't want to take. >> reporter: depending on who you talk to, 3d is seeing an artificial revolution or a natural evolution. either way, the technology that drives it is markedly different from decades ago. >> comparing digital 3d today with the -- the 3d that maybe we remember from being kids and watching with cardboard red and blue glasses, it's transformatively different. digital 3d is a -- is a by-product of computer technology. so computer chips create this

incredible precision that creates the 3d picture that's so perfect. >> reporter: the technology may have come a long way, but it's not mainstream yet. that said, it's not just the entertainment industry that's taking notice of 3d's potential. >> i think what we're seeing is that 3d technology is being used by the medical community, doctors are using it in operating rooms, the military is using it to train pilots. and the entertainment industry is using it to entertain audiences all over the world. so this is a technology that's coming and won't be going away. it's coming to every screen you can imagine. and it will be surrounding us all in a matter of years. >> reporter: certainly the makers of high-tech devices would like us to think so. beyond video games and laptops, a number of companies already make 3d tv sets that are also 2d, from sony to lg. navigating these new viewing waters can be confusing, not to mention pricey for consumers. >> there is a lot of challenges in creating a real comfortable 3d viewing experience at home.

first and foremost, we always want to listen to what the customer says and the voice of customers is clear that they want the best picture quality possible. we have to pay a lot of attention to things like color accuracy, picture processing, how the glasses communicate with the screen. >> reporter: right. those glasses. if you're not a fan, well, for now they aren't going away anymore soon. and they've become much more complex, using an infrared censor to receive the two sets of images from a 3d tv and turn each lens on and off to trick your eyes into seeing the 3d picture. >> those glasses are fairly expensive. you'll drop $2,000, $3,000 for a 3d tv. you can spend upwards of 30, 40, 50% of that price yet again in the cost of glasses. and so the industry is working hard to bring those prices way down. >> reporter: but there are a few ways to get the 3d experience without glasses already. nintendo is preparing to launch its 3d handheld device in march.

it will require you to calibrate it for optimal viewing. a company called spatial view is releasing something called 3d slide for iphones and android phones with a screen that you slide over the device to create a 3d experience. there's also limited content for now, but that's an issue facing the entire industry. >> the only people buying 3d televisions right now are pretty dedicated early adopters. there are some program -- some programming out there. espn, for instance, the discovery network is building a 3d -- some 3d programming. but for the most part, this is something to show off to your friends. it's not a part of your everyday life. it's not like i'm going to go home and watch the same 3d dvd i've watched ten times. >> reporter: one of the limitations with even talking about 3d is that we can't exactly show it to you. so it remains one of those things that really has to be seen in person to experience it. the reality is that 3d is nowhere near mainstream. now it remains more of a novelty

than a necessity. since tech companies are always looking for that next big money-maker, there's no chance that the hype will slow down anytime soon. rob and vinita, back to you. >> i think once you go 3d, everything else just falls flat, too. you sort of notice -- >> look at that. oh, yeah. we don't do well 2d. 3d, we look pretty good. >> put your glasses on and we'll jump right out at you. >> it's the middle of the night. everything is fuzzy anyway. >> here we are. >> back in a minute, everybody. stay with us. if mom finds out you ate this -- you're busted.

you know she always finds out. oooh! you ruined mom's tablecloth. not this time. what's that? my get out of jail free card. no way. you're busted. [ chuckles ] [ male announcer ] tide stain release. an in-wash booster that works with any detergent, to target and remove tough stains the first time. [ dad ] see? hey, look who's home. huh. what's that? [ male announcer ] tide stain release. stains out. no doubt. now also available as a pre-treat spray. time now for your "morning papers." as an indian woman, i feel like

i am an aficionado on beards and mustaches. every man i know has a mustaches. every older man. but these are very impressive. they blow the ones i've ever seen out of the water. these were taken from the european -- a european contest. the european beard and mustache championships high in the austrian alps. it's pretty entertaining. these guys separated the beards into categories. there was freestyle beard, there was natural beard, and then there was the verde. it was based on the italian composer. so they drew about 150 participants. all of these guys just came basically ready to quaff. they blow dry the beards. they hairspray them, as you can see there. it's quite the event. people actually come out to see this, which is just shocking. >> i believe it. so i rocked the goatee for like six months. it was so hard to maintain. got on my nerves. i don't know how they maintain that. how do you eat? it seems like it would get in

the way of stuff. >> they didn't have much maintenance on top to worry about, so they have more time on the bottom. >> they can focus here. oh, man. we've all had a bad experience with chewing gum. it's got on your shoe or whatever. you've touched it under a table or something like that. apparently, there may be a cure coming for all of this. scientists out in britain have now finally figured out a non-sticking gum that dissolved within 24 hours. it has the same taste, the same texture as normal gum, but it gets out of clothes really easily using soap and water. it doesn't stick to the ground and melt. and they're kind of motivated by the gum they found in the streets not only in america, but overseas in england. this new type of gum may make life easier. >> it probably also will not stick to your dental work. >> that's right. it won't pop out your dentures or anything like that. >> i don't have dentures, but dental work. >> that's cool. this guy is now vying for the title of the dumbest burglar in britain. you thought we only had them here in the u.s.

you're wrong. >> and most handsome. oh, i'm sorry. sorry. >> this guy has been jailed for two years and five months. he went to his neighbor's house, stole the curtains and came back to his own house and had the nerve to hang up the curtains. >> yes, indeed. >> it wasn't too hard to find this guy. in addition to stealing the curtains, he also stole tools, two glass ashtrays and some lamb steaks from the freezer. it wasn't just curtains he wanted. he took a slice of everything. >> this guy calls himself the watchman. he's a real life masked avenger. 6 foot, 200 pounds, neighbor guy, father, husband, protects the neighborhood in his red mask and his yellow shirt. tuesday.

making news on this tuesday, october 5th. >> high-impact. the travel alert issued for europe, having ripple effects here in the u.s. slippingup