tv Meet the Press NBC November 14, 2016 1:35am-2:35am CST
fees, no plans, you can keep your old phone number, and you can use your existing phone. the average ting phone bill -- get this -- is just $23 a month. and their customer service is hall-of-fame quality. but don't take my word for it. i want you to hear from real ting users who have been customers for years and years, saving big, big bucks along the way. these are real ting, long-term customers. >> before i was with ting, i wai although the quality of service was great, the bill was quite expensive, to the tune of about $172 a month. that was not tenable. i researched a number of companies. ting's stuck out, in particular. now i have four lines with them, and my bill, instead of being $172 a month, average is about $76 a month. [ ting! ] >> each time, we thought we were gonna get a better deal. we really did, 'cause they would advertise, "oh, here's this
money." and strangely, after taxes and fees and everything that they tack on, we kept paying between $140 and $160 a month. i happened to hear about ting, and i looked into it, and i thought, "come on. there's no way that they can really save me that much money." but, of course, i went through their website, i went through the online calculator, trying to figure out, "okay, they're telling me i'm gonna save a fair amount of money," and we're now with three phones, and we're saving anywhere from $70 to $80 a month with ting with excellent service. i've never really added it up, but it's got to be $3,000 to $4,000 that we've saved by using ting over the last three to four years. [ ting! ] >> we've been on ting for 2 1/2 years. never a problem. i am never surprised at my bill with ting. i always know what it's going to be. i can look it up online. i can track my usage online. and i'm paying between $17 and $18 a month, which includes taxes. i'm retired.
that i want to have because of ting. [ ting! ] >> i was looking at upwards of $150 to $200 for all of us to get phones and to be able to use the amount of data that we want to use and all those kinds of things. so, finally, i heard about ting, and when i looked into ting, i saw that it was gonna be very affordable. and all three of us now have phones -- new, modern phones -- and we're spending about $80 a month, which is an incredible savings. thanks, ting! [ ting! ] yourself, "how does ting do it?" well, ting's been in business for almost 22 years with incredible customer service. about four or five years ago, the major cellphone carriers realized that they had drastically overbuilt all their networks. they kept building towers and more towers and more towers. and then, one day, they decided to wholesale large amounts of capacity to qualified resellers like ting. and ting buys this capacity at a huge savings, but the difference is, they pass that savings on to
give them this incredible customer service that they've been known for for 22 years. >> my bill has decreased to the average of $50 a month less. over 12 months, it's $600. over five years, it's $3,000 in my pocket, not some big commercial house that could care less about who i am and that i even have one of their phones. [ ting! ] >> oh, i know what you're thinking. you're probably saying, "what good is big savings on your cellphone if the call quality big provider networks, the call quality is fantastic. in fact, just listen to this. >> i'm not getting lesser service with ting. i have never had a dropped call. i go camping, i'm able to make calls when we're out in the woods. you know, anywhere i go, i can make a call. i can check my e-mail. i can go online. i have never had a problem with connectivity. [ ting! ] >> i never drop a call.
never a problem. it's the same kind of service that you'd expect to pay $100 for, but i'm only paying $15. [ ting! ] >> very, very happy. have had no problems with dropping calls, which i was with my prior company. and we've travelled not a lot but some and have never been into an area that we didn't have service. [ ting! ] >> so, with ting, i don't find any compromise in service i get service everywhere else. i'll be in a car with four other people who have three different other services, and we're all getting the same amount of bars. [ ting! ] >> my wife had never even knew that we even had switched companies at all until i actually told her, so she never saw any change in service. and so we experience the same quality of service and spend less than half of what we had paid before. >> one thing that truly amazed me when we shot all these testimonials was just how over the moon ting's customers are
i have never heard anything like this before about a cellphone company. >> when i called in to ting, somebody answered the phone right away. i wasn't on hold. there was no automated system. somebody answered the phone. it was bizarre. [ ting! ] >> i always get a person, and i never get a person who says, "you know, i don't know that i can help you with that." it's always, "yeah, i can help you." every time, "i can help you," and it's always a person. it's amazing. the best customer service that i've had with any company ever. [ ting! ] >> now here's something special for you. if you call right now, what we've arranged on our special tv-offer website or the phone number that's on the bottom of the screen. our special tv-offer website is tingontv.com. if you go to that website or you call this phone number, you will get a $50 credit on your first statement. that's amazing, because if your average phone bill is $23 a
covered for the first two months or more. this is what i call instant savings. >> and each month, when i get my bill, i just do a happy dance because of the savings. [ ting! ] >> the reason everyone loves ting's customer service is simple -- every customer-service representative is the equivalent of a supervisor. that means not being put on hold over and over again, retelling your problem over and over again, or worse, getting disconnected and havin from the very beginning. every single person you talk to can make a decision for you right there on the spot. just listen to ting's executive vice president michael goldstein. >> there's such a fundamental difference between the way we approach customer support and the way our competitors do. the large-sale phone companies basically figure customer-support people are gonna come and go, right? and some of them are gonna be good, and some of them aren't gonna be as good. so what they do is, they limit what they're capable of doing.
"here's the questions you should answer." they limit their permissions, and they limit their access to the systems because they don't want them running wild and giving out credits or changing things on behalf of the customer and potentially making mistakes. we go about it a totally different way. we put a ton of effort into hiring customer-support people. we put a ton of effort into training those support people. we have them sitting in a classroom for nearly a month before we ever let them anywhere near the phone. and by the time they're helping customers, we can confidently say to can to help people," and the result is, when you call us, you end up having a much more human experience, and you're talking to someone that you know could actually help solve your problems. [ ting! ] >> in referring my father-in-law over to ting and switching him over, and he uses just a plain old flip phone, and his service has been very inexpensive because he didn't need messaging or data rates. we turned off the messaging and data on his phone so he would just have phone service, and his first bill came, and they said,
you use so little." they went ahead and credited him automatically. i never had to call ting. they just did what was right right up front. [ ting! ] >> yes, every time i call ting, i get a human being on the phone within no more than three rings. and furthermore, that human being knows what they're talking about, and every single time, they've been able to solve any problems or answer any questions within just a few minutes. [ ting! ] >> the conversation is always what they can do to help me instead of what i have to do to make them happy, and i love that. [ ting! ] >> it's the only time i've ever talked, and i was surprised that i got somebody stateside to talk to and didn't have to go talk to somebody overseas and keep repeating, "i don't understand you." [ ting! ] >> when i call ting, one of the things about their representatives, that they're completely empowered to solve your problem right there. they don't have to go back and look for a supervisor. they don't have to do anything like that. that representative can actually solve your problem for you. [ ting! ]
listened to my husband, and he loves them. he absolutely loves them. in fact, he loves them so much, he has written the c.e.o., he has written letters, sent e-mails commending them on their excellent customer service. and one of the reasons he loves it is because he gets a real person on the other end of the line. and i guess they've been really good at it, 'cause we've been their customer for just over five years. [ ting! ] >> imagine if you were the c.e.o. of your own cellphone company. well, i guess you'd have no contracts, no start-up fees, no termination fees, no plans, you could keep your old phone number, you could use any of your old telephones, and you'd have fantastic customer service with your average telephone cost per device of $23 a month. sound like a dream? no, sounds like ting.
contract, which i don't need one. they keep me with them. so we've saved over $1,800 in two years with ting. [ ting! ] >> and don't forget about our special tv offer. you're gonna get a $50 credit on your first statement, but you have to call the number on the bottom of the screen or go to our special tv-offer website, which is tingontv.com. it's not available anywhere else. >> as i have experienced for the last three years, thco is exactly the same. i have experienced no compromise in the coverage and a drastic improvement in the customer service whenever i've needed it, which has been very rare. [ ting! ] >> if you give people great savings and personalized customer service, you don't need contracts. but if your rates are high and your customer service is marginal, then you need to hold people hostage for two years or more. in fact, some companies have
of a million customers, and hardly any of them ever, ever leave. >> in the four years i've been with ting, that's a savings of like $4,000. [ ting! ] >> i have two phones, of which the average bill runs around $37, including tax. five years ago, my bill was over $90. ting makes it impossible for you to want to leave. [ ting! ] >> this just in -- the day of the free phone is dead. the way theyk new 30-month contracts is they make you buy a brand-new phone. with ting, you can bring any phone from any carrier. that can save you tons of money. we switched to ting, kept our old phones, and saved about $80 a month. and i'm still using my old 3 1/2-year-old note 3. works great. i mean, why should i spend $800 on a new phone when it basically does everything that the old phone did before? maybe the camera's not as good, maybe i can't drop it in the atlantic ocean, but guess what -- this one won't catch on
that's not worth $800. now, you can bring any phone -- samsung phones, iphones, windows phones, flip phones -- and if you need a phone, you can get one on ebay or craigslist, or ting has a great selection of new and refurbished phones. take a look at this one right here. great little flip phone. refurbished phone. 20 bucks. not 20 bucks a month, just $20 with no contract. now this phone here was my mom's phone. she had this phone for about five years, an w $50 to $70 a month. she never sent an e-mail, never sent a text, or even visited one single website. with ting, we could've saved probably $3,000 over that 5-year period just on one phone. imagine what you could do with all that money. >> the savings that we get allow us to do some of those things that we wouldn't necessarily be able to do otherwise, like fun trips, like being able to travel out to utah where we're
family at least once a year. [ ting! ] >> the money that i save with ting is really invaluable. it helps out in a lot of different places. it enables me to allow my kids to go to acting classes or put my son in tee-ball or do things like that. those are things that enhance the value of ting for me above and beyond any type of monetary amount, that i'm able to allow my kids to do other things and have great cellphone service. [ ting! ] >> well, one of my daughters is in college, so that money goes straight into the tuition. [ ting! ] >> with $135 savings every month, it gives me time to use that money, utilize that money for shopping or helping spend gifts on the grandkids. love shopping for my grandkids. [ ting! ] >> imagine if you're going to the movies to see a brand-new blockbuster movie. maybe it's the new "star wars" or the new "star trek" movie. two theaters, side by side, identical theaters. this theater, it's $10 to get in, this theater, it's $5 to get
half price, drinks at half price, more comfortable seats, and better sound. which movie theater would you go to to see the same exact movie. of course you'd go to the $5 movie theater. that's why everybody picks ting. >> they're piggybacking on the same service that you're already using, right? so you're getting the exact same service but for less. like, that's a no-brainer. [ ting! ] >> remember what i said -- the savings are huge. we're talking about $500 $700, $800, $900, $1,000, $1,100, $1,200 a year that you can save with ting. now, i know it sounds too good to be true, but to me, ting -- t-i-n-g -- stands for "there is no gotcha." >> i know that the bill is always going to be low, so i don't obsess about it. it's something i don't have to worry about. so with ting, there is no gotcha. [ ting! ] >> once you try it, once you've
to have. there is no gotcha, there is no extra fees tacked on. you pay for what you get. and it's all spelled out in advance. there's no surprises. [ ting! ] >> ting does stand for "there is no gotchas." [ ting! ] >> you know how everybody always makes this sound -- ka-ching! -- when they make money? well, now the new sound of saving money is ka-ting! >> i've saved over $3,000. ka-ting! >> i'm saving at least $50 a month. ka-ting! >> i've saved over $1,800 since joining ting. ka-ting! >> i'm saving $1,100 a year. ka-ting! >> i'm saving over $1,200 a year. ka-ting! >> i am saving $85 a month. ka-ting! >> i'm saving $50 a month. ka-ting! >> i'm saving over $1,200 a year.
charts. winner, winner, turducken dinner. did i just say that? that's right -- winner, winner, turducken dinner. it's bigger than a chicken dinner, because it's a chicken inside of a duck inside of a turkey. winner, winner, turducken dinner. >> ting, for me, becomes a no-brainer, and it's something -- i don't worry about my cellphone bill anymore, and they don't mind providing the services that i think they ought to provide without me thinking that i'm getting -- can i say "screwed"? 'cauha old service. [ ting! ] >> and they'll pay 25% of your termination fee to switch you over to ting, plus, if you go to our special tv website, which is tingontv.com -- it's the only place you can go to get this -- or call the phone number on the bottom of the screen, you're gonna get $50 credit on your first statement. >> you're looking at savings well over $3,000 since we first started with ting. [ ting! ] >> my phone, i use it nonstop
and i find, like i said, when i switched over to ting, i'm on the same network i had been previously and experienced the same service. i just pay considerably less. [ ting! ] >> this is a 22-year-old nasdaq stock exchange company that manages over 15 million domain-name registrations around the world, and their focus has always been on customer service. so they figured out if they could bring that fantastic personal customer service to the cellphone industry, with huge number-one rated. and guess what. according to this edition of consumer reports, they were the highest rated company ever. let's hear from former cnn anchor bob losure. >> consumer reports highest-ranked mobile-phone carrier, ting, has just announced their latest plan, which is no plan. that's right. ting has no plans, no start-up fees, no contracts, no termination fees. you can use any phone, and
per month. we fact-checked these claims, and we can say, without question, that these claims are 100% true. >> well, you heard what bob said. the news is in. the new ting plan is, there is no plans. there never has been any plans on ting, because plans only help the cellphone companies. they lock you in to big rates, big usage. and let's face it -- let's say somebody gives you 10, 15, 20 gigabytes of data, and you only use 3 or 4. what happens to those 16 gigab o next month. now you only use 4 again. now you've got 32 gigabytes floating around. by the end of the year, you might have 100, 200, 300 gigabytes of data. what can you do with it? you can't pay your rent with it. you can't go shopping with it. those plans are absolutely useless. that's why ting has no plans, has no contracts, no termination fees. just great rates and great customer service. >> we were paying considerably more for, really, what we were using and with a contract. and with ting, didn't have to have a contract.
math because the number was so different that i couldn't believe that i would actually save so much between the two of us. about $960 a year. [ ting! ] >> everyone we talked to raved about the fact that, with ting, you only pay for what you use. they have this great online control panel, and the operative word here is "control." you can view your bill in realtime, you can adjust your usage, and if the kids are using too much data, you can shut them off. with the big cellphone companies, you are held hostage. with ting, you are in total control of your bill. >> with ting, it's a lot easier. it's all in realtime, you get right on the app, and you can see in realtime what you're using. [ ting! ] >> it's the best website that i've ever used. i can turn on services and turn off services on the app on my phone. i can do it online. i can do everything that i've ever needed to do. i can activate new phones, and i don't even have to talk with somebody. but if there is a problem, they're there to help me. [ ting! ]
seems to be easy. the bill paying is easy, the website is easy, the talking to a person who can speak my language is easy. there's a lot of things that i find endearing. i would not have driven two hours from the west side of orlando metropolitan area to here to do this without pay or compensation of any kind except the fact that i'm very happy with ting and would like to see [ ting! ] >> so when i go and i visit ting.com or i go on the ting website and i try to look and do different things on there, i can't believe how easy the site is to navigate. 'cause if i try to log in just to do my land-line phone company, i can't find anything, i have to log in, things are difficult. with ting, it's a couple of clicks, and i'm right to the information i need right away. [ ting! ] >> the best thing about ting, for me, is total control of my bill. [ ting! ] >> if it's looking like i'm
because one of my teenagers decides to use the phone a lot, i can set up automated alerts and curtail service at my discretion to keep the bill under control. [ ting! ] >> so, you have heard from testimonial after testimonial. you have heard from people who are professional people, who are teachers, who are in the i.t. industry, who have done the research, who've gone online, compared the companies. they've done the math. you must do the math with ting. it's real simple. is gonna be. do the math. you'll see "i'm gonna save $30 a month, $40 a month, $50 a month, $60 a month, $80 a month." you'll know exactly how much you're gonna save. what kind of peace of mind is that? this is something that every cellphone user in america has to take a look at. >> i'm a natural skeptic. i doubt everything i hear. i've always got to do the research, i've always got to check the sources, and i encourage everybody -- check the sources, do the research.
about ting. as soon as you do the research, you read it, you find out what's in store for you, ting is what you need. [ ting! ] >> the biggest thing is their app, their interface, how they bill you. it's very transparent, very simple. surprisingly simple. i don't know why it hasn't been that simple before. but i think ting really gets that. [ ting! ] >> here you see two identical ip i just bought them yesterday. they're still in the box. this is a bad phone, this is a good phone. this is a bad phone because it's on the big networks, and you're paying the big money. this is the good phone because it's the ting phone. you're on the big networks, but you're saving money. this one has a two-year contract. this one has no contract. this one has a termination fee. this one has no termination fee. this one could cost you $50, $60, $70, $80 a month. this one averages about $23 a month.
>> i was paying $82 a month. that was just for my wife and myself, 700 minutes shared, 1,000 texts. went to ting. phone bill dropped $50 a month. now i had data, which i couldn't get 'cause i'd have to go up to the next level. i love st. jude children's hospital, cancer research center. gave me the ability to send them $50 a month. ay and it makes me feel good for what i do. thank you, ting. that's what they did. they gave me the opportunity to give to my favorite charity. [ ting! ] >> there's a clock on the screen right now, so you better call now or go to our special website, which is tingontv.com to get our fantastic $50 credit on your first statement. >> i was talking to my wife about this today, and she actually -- i thought this was funny. she's like, "wait. you're gonna go over and do this
was like, "do you realize how much money we've saved?" [ laughs ] we've saved thousands of dollars. this is how much i love ting, that i'm willing to take a couple hours out of my day and come tell people that you can't beat it, right? just economically, it makes so much sense. [ ting! ] >> i got ting because my teenagers wanted cellphones, and i was not willing to pay the high prices. and my son discovered ting and introduced me, and i said, "thao it looks affordable. let's give it a try." [ ting! ] >> the clock is running down. and remember, these savings are big -- $500, $600, $700, $800, $900, $1,000, $1,200 a year. how about this? over the years, $1,000, $2,000, $3,000, $4,000, $5,000 or more you can save with ting. and you've heard from one user after another user, happy, satisfied, in love with ting. they're crazy about the company. why is that? because the customer service is
no contracts, there's no start-up fees. you've got all these great savings and a fantastic network. people love the service, people love the customer service, people love the network, people just love ting. and you're getting all the phones, all the newest phones that you want, refurbished phones, great savings on phones, phones that may even be below cost from ting. so if you want to save money, if you want to use that money for your family, if you want to go on trips, if you want to get things for your kids like acting lessons or tee-ball lessons or spend on the family, the money is available to you right now from your cellphone bill. whoever heard of that before? whoever heard of people being in love with their cellphone company? ting is the answer. this is the best cellphone company in the united states, and that's not me talking. that was consumer reports in the magazine that i just showed you. number-one rated. you have to dial in right now. the phone number's on the bottom of the screen. the website for the special savings. remember, $50 credit on your
this phone number or on tingontv.com. so you have to dial in right now. remember, ting doesn't want to be the biggest. they want to be the best. same service that you're already using, right? so you're getting the exact same service but for less. that's a no-brainer. >> i'll be a customer of ting till the day i die. >> announcer: the preceding program was a paid
impressive linda. it seems age isn't slowing you down. but your immune system weakens as you get older increasing the risk for me, the shingles virus. i've been lurking inside you since you had chickenpox. i could surface anytime as a painful, blistering rash. one in three people get me in their lifetime, linda.
i'm working to boost linda's immune system to help protect her against you, shingles. zostavax is a vaccine used to prevent shingles in adults fifty years of age and older. zostavax does not protect everyone and cannot be used to treat shingles or the nerve pain that may follow it. you should not get zostavax if you are allergic to gelatin or neomycin, have a weakened immune system or take high doses of steroids are pregnant or plan to become pregnant. the most common side effects include warmth or bruising at the injection site and headache. it's important to talk to your doctor about what situations you may need to avoid since zostavax contains a weakened chickenpox virus. remember one in three people get shingles in their lifetime, will it be you? talk you to your doctor or pharmacist about me, single shot zostavax.
welcome back. ever since donald trump took over the republican party, political journalists have been obsessed with how will the republican party fix itself. after tuesday's election, the republican party seems fixed. they still hold a majority of the senate. they will be seats than the democrats in 2018. they hold the house with a healthy majority in republican hands. they gained two more state houses which means they have 33 of the country's 50 governorships. the race in north carolina is undecided, though the democrat is ahead. republicans control 32 state legislatures to just 13 for the democrats with four states divided. with trump's victory, republicans have grabbed the one office that they seem destined to lose for years, and that was the presidency. now the question we're asking is this.
fix itself? joining me is a man who bernie sanders and elizabeth warren believe is the answer to the question of who should lead the democratic party out of this wilderness. it's congressman keith ellison of minnesota. welcome to the show. >> thanks, chuck. how are you? >> i'm okay. word is you are announcing officially that you are jumping into the race to be democratic national committee chair tomorrow. is that true? >> well, chuck, let me tell you, 'v people, people basic organizers of the democratic base level, also members of congress, labor leaders, all types of folks. and i'm telling you, i'm going do my good part. i will let my decision be known tomorrow or soon enough. the real question is not what one person is going to do. what are we all going to do? how are we going to pitch in to fix this party to make working america know that the democratic party is absolutely on their side?
let's talk to both your state in minnesota, you have seen the counties that flipped obama to trump, michigan. there were obama '12 voters that voted trump. it's clear it was an economic message that they were trying to send. how did this happen? >> well, i think that people have been looking at 40 years of flat wages. you know, the reality is, you got folks in diners and hair shops andbe this country who look at their own lives and think, you know, my parents did better than i'm doing and my kids might not do as well as i'm doing. that's because wages have been flat for so long. they feel like there's two systems of justice. over there at wells fargo, you had all this scandal going on there, the ceo leaves with a giant package. other folks get a lot of trouble for doing less. the truth is, we have got to make america work for working people again.
prosperity. we have to make that our job number one. chuck, four minimum wage ballot measures succeeded tuesday. people want a better economic playing field for working americans. they're voting for it. our job is to make sure that people know the democratic party is the party that is going to deliver that for them. that means strengthening grass-roots, local, county level, making sure we are channelled on massive turnout. >> bill clinton was the signer of nafta. you look in the rust belt, it was something donald trump reminded the voters of. hillary clinton didn't spend a lot of time in rural america in particular. i guess two questions for you. do you think the clinton brand itself was maybe too tainted with big donations, big money, nafta goes back there?
were perceived as looking down on rural america? >> i tell you whose brand was tainted is donald trump. this guy was tainted every kind of way you could imagine. no way in the world that donald trump is a champion of working people. he has hurt workers in las vegas, atlantic city, florida, multiple bankruptcies, never showed his taxes. i don't know any good thing this guy has done. yet because he was able to throw hate and poison on hillary clintoe electoral college. he lost the popular vote. i think he was skilled at just sort of keeping the attention on anyone but himself. this guy is the most outrageous person ever to win a presidential election. >> you don't put this fault on clinton at all? >> i'm not going to get up here cast fault on democrats. i think that -- look, negative campaigning, people do it because sometimes it works.
saying all this stuff that he said, you know, had an impact. but the real question,how do we go forward? my point is we have to go to the doors. we have to go directly to the people from the party unit by strengthening folks at the grass-roots level to bring a message of economic prosperity for working people. that's what we gotta do. >> the job of dnc chair many people believe now is a big full-time job. david political adviser said -- you heard howard dean in announcing says as much as he likes you he said he didn't think you can do the job of dnc chair and do the job in congress. what do you say? >> the most important criteria is vision. what is your vision for the party? do you have a vision to
help them turn out people in their local communities? >> you can do both jobs? >> yes, i can. but the fact is is that the real question is not about one person. it's not about an individual. it's about millions of people working all over this country to reach out in their local communities. the dnc chair has to help them do that and have a vision for that and the energy for that. >> let me ask a question this way. if you decide not to what's the reason not to do it, if you decide not to do it? >> because there's a lot of places that i can serve. i'm going to -- i'm going to fight to rebuild the democratic party no matter what. i will fight to make sure the democratic party is known among working people that we are their champion, no matter what. i'm not really -- i'm looking for a place to serve. i'm looking for a place to be of
better think the same way, how can we help the average american worker right out there, worrying about whether the plant will close, fighting for them, standing up for them. that's what the story is. >> keith ellison. >> what can we all do? >> keith ellison, democrat from minnesota, congressman. we will find out tomorrow it sounds like what your final decision is on whether to jump into the race to be dnc chair. thanks for coming on "meet the press," sir. >> any time. when we come back, did hillary clinton lose because obama voter those new glasses? they are. do i look smarter? yeah, a little. you're making money now, are you investing? well, i've been doing some research. let me introduce you to our broker. how much does he charge? i don't know. okay. uh, do you get your fees back if you're not happy? (dad laughs) wow, you're laughing. that's not the way the world works. well, the world's changing. are you asking enough questions
today, i am helping people work better... and also feel better. i am helping hospitals personalize treatments using billions of data points. to predict the highs and lows of diabetes, hours in advance. and i am working with orreco to use biomarker data to boost the performance of athletes. hello, my name is watson. working together, we can outthink anything. bp engineers use underwater robots, so they can keep watch over operations below the sea, even from thousands of feet above.
d always working to be better. it's data download time. did donald trump win the election or did hillary clinton lose it? the answer, yes and yes. let's really dive into the numbers. we will start with the state of florida where clinton hit the number we thought she needed. she got 248,000 more votes than president obama did in 2012. big surge in latino voters. but obama won florida, clinton did not. how did it happen? because trump was able to drive up turnout in parts of the state
he overperformed mitt romney. donald trump won florida, hillary clinton did not lose it. wisconsin, however, that paints a different picture. it's a state hillary clinton clearly lost. here is how. donald trump got nearly the same number of votes in wisconsin that romney did in 2012. about a 2,000 vote different between the two. clinton missed obama's mark by a lot. votes. just look at milwaukee, a city the clinton team banked on winning big. clinton got 43,000 fewer votes than obama did. turnout was down overall, which suggests those folks didn't switch parties, they simply stayed home. those folks lost votes in milwaukee alone were enough to cost her the state. she lost wisconsin to donald trump by roughly 27,000 votes. wow.
obama coalition to beat donald trump and in states like wisconsin, along with michigan and ohio and pennsylvania, she wasn't able to do that. she needed to make sure obama voters didn't become trump voters. clearly in some states that happened too. coming [vo] wells fargo is making changes to make things right. first, all customers who have been impacted will be fully refunded. second, a confirmation will be sent when new personal or small business checking, savings or credit card accounts are opened. for our retail bankers to ensure your interests are put first. we're taking action.
during the obama years is long that's being borrowed by progressives. let me play for you something we put together. >> we will take our country back and you are either with us or you are against us. >> what is happening to america? >> take our country back. >> it leaves me wondering where i've been living and with whom i'm living. >> this is not my america. what he stands for is not the america i know and love. >> it seems like we're destined to beli together? >> we still are america though. we're still a country that is a country of social mobility. we're still a country of immigrants. we're still a country with common ancestors. reviving the civics of america and the idea that we're going to be united at least not right now but some common future and talking in that hopeful way that martin luther king did, abraham lincoln did --
nothing but i admire her. we know how to pray and to lose. we have a lot in common. i admire her greatly. we disagree. i think that reemerges, it's politics, not life -- >> that's a -- here is what -- i feel as if -- boy, did both campaigns do it. apocalyptic rhetoric like this. if you don't vote this way -- >> i think it depends right turn america is about to take. is it about to take a reagan-style right turn where we slash regulation, slash taxes, have a fiscal stimulus program and there's job growth? or is it a nativist populist right turn when adopts anti-immigrant tone, anti-race tone of some of the groups that we have seen in europe? the fact that the first foreign politician to congratulate
national -- the first foreign politician to visit him was -- i don't know if they know what image that sends. >> we can't make america great again without love, without hope, without justice, without peace and without an acknowledgement that a fear that was stoked, but there are people who are fearful. i talked to a friend in new york. she teaches. she talked about how some of her hispanic students came in crying thinking that their parents are going to be deported the next day. we the collective we, people of leadership on all sides have to deal with this. >> i think the problem is -- it's just competence. it's not so much trump's ideology. it's whether he can get the job done. it's like me saying, i want to be a heart surgeon. how can it be? you put in a new one. >> i worry about -- >> i worry about hyperloyalty.
nixon and rockefeller on ideology and personality. nixon was brought down by blindly loyal partisans. people he did not know what they were doing that they thought were acting on his part. when he staffs up, i am worried about the 4,000 people that come with him. reagan brought three. he also had fred fielding in the background there making sure -- nancy reagan was a check on that's what worries me. >> one thing with we have been wondering about is twitter and mr. trump. this is what he said. >> i'm going to very restrained, if i use it at all, i'm going to do very restrained. i find it tremendous. it's a modern form of communication. there should be nothing you should be ashamed of. it's where it's at. >> speaking of where it's at, donald trump tweeted this morning and he tweets the
he was noting a letter that the times sent to some subscribers. >> patriotic duty, subscribe to the "new york times." >> this is -- it's probably how he's going to have a conversation with the press is that it's always going to be through twitter. >> you know, the guy is -- he walks up in the morning to get in fights with people. that's been true since the 1980s. i'm not sure that will change. how often does a maniac change? >> that's the real concern globally is that we don't know who we're dealing with. if he doesn't get his way on trade deals, does he slap tariffs on china and provoke a currently war? if he doesn't get his way with japan or with mexico, what's the retaliation going to be? i think that's what people are nervous about. how quick is he going to be to respond in ways that are very damaging? >> i want to put up the two tweets in response to
here. thought the protesters were professional, insieltinsighted media. about nine hours later, no, no, no, love the fact that small groups of protesters have passion for our great country. >> first amendment is a beautiful thing. >> somebody reminded him of that. >> senator turner said off camera, twitter is addictive. it's fun. it releases stress. there are ways to do it even as president of theni but there's a head of state issue where you have to be so careful. >> you can't have a temper tantrum on twitter every day. >> a lot for us to cover. a washington parlor game who everyone is plague. wait until you hear lindsey graham. >> coming up, "meet the press" end game, brought to you by end game, brought to you by boeing, buildin
"meet the press" end game is brought to you by boeing, building the future one century at a time. >> back now with end game. there's a lot of speculation about who will staff, who will be in the cabinet. donald trump has a supreme court opening to fill immediately. lindsey graham has an idea. he tweeted the following. lindsey graham, we know how much he loves ted cruz. >> this was an accurate statement. there are equals, mike lee and
for whom ted cruz clerked, might liddick. but he is right, everybody would love this. everybody wins. >> 99 to nothing. >> he could be ambassador to mongolia. anything. >> it does go -- that first 100 days, that's part of this. the question is going to be -- how hard do democrats fight this? >> i think this is part of this trying to understand which kind of a turn donald trump is taking. what kind of envisions and who he picks for the supreme court as are key early appointments, those are indications we get about what kind of right turn america is on the verge of taking. is it more extreme than -- >> what do progressives expect from democrats? you heard cory booker saying if there's things we can work with, we can work with. he is not going to be what the republicans did to president
tat. some progressives -- prevent republicans from confirming, although there's not much you can do. >> listen, if the supreme court nomination is extreme and probably by democratic standards it should be, we should fight. but i don't they we should hold up just to do it. then we become what we accused them of doing. it's vitally important, chuck, that in this environment that leaders do come together to reassure this country that all hell is not about t >> can i ask you, the own chairman i'm worries about is biden. if they got the vice-president to go take over the dnc. how would a progressive like you react to old pro vice-president joe biden who could bring people together? >> i love vice-president biden. let's make this clear. but we do need somebody that is going to reconnect with the heart and soul of everyday americans in this country. the democrats failed on that.
else. but the bottom line is you can love this party and critique this party. it needs to be a strong, strong, progressive. >> that's all we got. i would love to get another hour. the affiliates want this hour back. we will be back next week because as you know if it's sunday, it's "meet the press." it was surreal. i was reeling from shock that my parents were gone. >> a devoted couple killed in the home they shared with a museum's worth of collectibles.
guns, coins of all kinds. >> was there any connection between the memorabilia and the murder? >> question is, who is going to benefit by these two deaths? >> jessica was the only child. >> she's the sole h eir? >> the sole heir. >> but wait, hidden among the treasures, something odd. >> it was by far the most important piece of evidence in the case. >> a clue pointing to the most surprising and calculating killer. >> someone with a sick mind is all i know. >> here's dennis "the collector." >> reporter: if your travels take you to the ozarks in southwestern missouri, that splendid lake country, you maybe have bass or trout fishing on the mind. or perhaps you're heading to branson to catch a few of the stage shows. but there was no tour guide that would have directed you to this modest home in springfield, missouri, and that's a shame because it was an old curiosity
valuable stuff everywhere the eye landed. but still every object just so. think neat hoarders. >> anything from coins to arrowheads to -- he had probably 10,000 to 15,000 books. >> he's big into gold and silver, gems. >> bayonets from world war i and just all kinds of stuff that he -- you know, a leg cannon. >> reporter: but did these collectors who had such a knack for finding treasure have a less discerning eye when it came to sizing up people? the dreadful toll in that house that evening? >> i said, he's off in some way. i don't know. he could be a psychopath or something. i said, it scares me. >> reporter: on april 30, 2014, did they fall prey to someone they believed could be trusted? >> i had to be lowered to the ground. and i started crying and screaming. >> oh, not those -- oh, such