terry hatcher is not alone. health professionals say there is a jump in the number of patients suffering from frozen shoulder. a big part of the problem, the way we work. >> range of motion. >> reporter: physical therapist marty maddux sees four to five patients with the condition. and points the finger at computers. >> if you are, bog on a keyboard or -- if you are working on a keyboard or mousing with your right arm, just 12 hours a day, you weren't meant to do that. >> maddux says while frozen shoulder goes away in time, this wait and see approach is a bad idea. for starters, patients stop moving their shoulders. >> you get scar tissue buildup and atrophy of the muscles. because you've been toying away with it. >> reporter: and then your neck and back tighten up, causing even more trouble. the key? restore motion. the sooner, the better. >> they do get worse if you ignore it. >> and sitting at a computer for a marathon stint, it may take marathon training. and that means building up upper body strength. dr. k