joe marshall, sharon hewitt, marlene tram, others who came together to really address the concerns of residents. we stood together and demanded change. the city responded. you want to thank and lee, now mayor ed lee, and our supervisors for their big ship and support. many hours were spent collaborating. not only amongst advocates and service providers, but the residents themselves. every day we hear from residents the openly -- they openly expressed their struggles being limited in this profession and how difficult language is to services and knowing their rights. language access is critical, and we will continue to work to make the city as accessible to all residents. now it is time for our communities to heal. we know that when communities come together to work toward positive change, the more understanding results. as a city, we can not become complacent. it is through programs like the community ambassadors that neighbors get to know when each other, where children and families do not live in fear when they step outside their homes. all residents deserve to be safe, respected, li