. >> the car just came through the publix. >> is anybody hurt? >> i don't know. >> when i came to, i tried to get up, but i couldn't. >> it's saturday, april 14th, 2012. a typical afternoon for lashanda hampton from palm coast, florida, and two of her five children. 3-month-old tyshaun and 15-year-old marshauna. >> we come out on a saturday afternoon, nice day, go for a walk and go to a store, and that happened to us, and it's heartbreaking. >> they finish their food shopping at the publix store and are about to make their way to a nearby nail salon. before they leave they pause for a moment to place some groceries beneath the baby's stroller. >> she sat down at the bench and started putting them under the carriage, and i was standing up. by the news stand. >> as i finish putting this up, i stood up and heard a loud boom. >> that's when out of nowhere a car comes plowing through the glass door, mowing down everything and everyone in its path. >> it came in so fast to the point that it swept us away like there was no tomorrow. >> i was laying ther

. >> the big thing that she says during the conversation is on sunday morning we were at publix right there in front of eger. >> quinn remembered he bought food from a publix supermarket while she was in captivity and she remembered specifically what he purchased. >> that's where he bought the chicken. he bought a thing of paper and he boughtic whichen grumettes, you know? >> detectives went to the pub atlantics where a manager checked the store's computers and found a match for those items. armed with the exact time the food purchase was made, investigators scammed the supermarket surveillance footage from that moment and they found this man. quinn confirmed it. he was the kidnapper. >> she gave us enough information to go find his picture in publix and post it on the internet and post it on the news. >> witnesses describe the man to be in his mid-20s or early 30s and about 5'8" to 6 feet tall and now they need your help in hopes of solving this case. >> two days later a 911 operator received a call. >> this is communications. how can i help you. >> i need to talk to somebody about,

in all of this time and time again obviously if somebody has the capacity to shoot up a school or a publix a public place this person is not in a sound mental state what do we do about that perhaps getting. at a stigma associated with getting help finding help for these people surely something needs to get done to make sure that people that are disturbed and mentally ill do get the help that they need right and also maybe not keeping firearms if you have someone who is mentally ill don't have a gun in the house that they can access it and you know we have about a minute left on associate wanted to go with you when i see obama crying it was a very tragic moment of course and he's recounting the victims of all these children who need to died i just can't help but wonder what if we media show the faces of drone of kids who were killed in drone bombings that happened so frequently i mean is it time to extend our empathy past nation states to really gain a global perspective here it was not a minute it's a good question and i don't think we would ever see that happen abbie as we as we all know