the va. the cause that veterans have died because of the waiting list is still open. hopefully it will be answered in the final report though not in this interim report. even if the secretary didn't know about this in advance, and i don't believe he did, but they should not have happened on his watch. success in the military does want automatically translate into the success in all realms. we have a failure of leadership. funding isn't the issue. the issue is hands off leadership. even the secretary's response to the ig investigation was a failure. he promised to triage the 17,000 ret veterans. they should not be triaged they should be seen immediately. the average wait time is four months for a primary care visit and we know of similar stories emerging else where. why are thousands of veterans waiting for months when there is a system in place to treat these men and women in the private sector using fee bases? if the care isn't available at the va they can go to any hospital or clinic. why i

one on the va. the president said that some of these problems did not surface to the level where shinseki was aware of it, that these things were troubles that they were hearing while traveling around the country and that we need to see how to get information about this since they are not working. the ig's report this week noted that there has been 18 reports since 2005 that have gone to the va, that have gone through committees of congress, including the one the president sat on when he was in the senate. how can we say that this was not risen to the level that it is not -- >> i think secretary shinseki both powerfully this morning about some of these issues. i think the nature of the problem here that has been identified by the ig, by some of the reporting on this, and by secretary shinseki's preliminary report is that there were efforts undertaken to misrepresent how long the waiting times were. so that the information that was being provided to headquarters, if you will, here in washington was n

and are dedicated va volunteers. i deeply respect the important role that congress and the members of this committee play in serving our veterans and and i look forward to continue our work with congress to better serve them all. and again, mr. chairman, thank you for the opportunity to have you here today. >> thank you very much for your testimony. i'm going to start off with a simple question of going to ask some harder questions. and you or dr. petzel can answer. very simple question. they va health care system is the largest integrated health care system in the united states of america, 6.5 million of veterans access it every single day. mr. shinseki or dr. petzel come what are the strengths of the va health care system? what are the problems in your judgment? is a good system? >> mr. chairman, it's a good system, and is comparable to any other health care system in the country. in some areas and some specific occasions we exceed even those good systems. for five years now we focused on three major goals for va.

the assessment needed to draw any conclusion require analysis of va and non-va records and death certificate and autopsy results. we have made the request to appropriate state agencies that have issued subpoenas to obtain non-va medical records. and so how many subpoenas do you know has the ig's office issued to non-va agencies concerning the deaths of people on a waiting list. >> i don't know, congressman. >> do you happen to know, have they contacted the va about the va medical records and death certificates are autopsies? >> i am sure that they have. >> i don't know the specific. >> the ig to the best my knowledge is taking this very seriously. and making an honest attempt to understand and determine whether or not the deaths were related to the delay or not another critical question. and i think it's such a critical question that they are doing this very carefully and they want to be right the first time. >> we absolutely understand. let me change subjects because my time is limited in ask about recommendation number three in the report. tell me if you agree with that. we have the abilit

and bigger investment in the va than just about any other va secretary. cut veteran homelessness by 24%. brought in folks exposed to agent orange waiting for decades to get the services and benefits they earned. making sure post-traumatic dress disorder and traumatic brain injury was dealt with and facilities for our women vets who weren't receiving the kind of specialized services that they needed. he's been a championship of our veterans and where there's problems he's been ready and willing to get in and fix them. with the disability backlog that as a consequence of the agent orange veterans as well as making it easier to apply for post-traumatic stress disorder disability claims, when it spiked, he went after it in a systematic way and we cut it by 50% over the course of the last year or so. he's not adverse to admitting where there's a problem and going after it. we occupy not just an environment that calls for management fixes. we've also got to deal with congress and you guys and judgment that he could not carry out the next stages of reform withou

not only within the va about the idea of maybe privatizing the va, but not only in the va, but many members of congress who covet their va systems in their states. and if you -- some of these veterans groups too, they would not sit still for eliminating or privatizing the va. so if that's the case, if that's politically unacceptable, not viable, then there have to be some alternatives according to some members of congress to have -- keep the va, but then provide additional services when and where they're needed. >> and change the culture as you mentioned in your previous -- jim miklaszewski, thank you very much. >>> i'd like to bring in nbc military analyst, retired four star general barry mccaffrey and goldie taylor, an msnbc contributor. president obama vowed to make things much better for america's veterans. let's take a listen. >> we're going to do right by our veterans across the board as long as it takes. we're not going to stop working to make sure they get the care, benefits and opportunities they earned and deserve. we will not tolerate misconduct. i said we have to do bett

va will tell you the truth. so if you are relying solely on the management of these facilities to tell you the truth , you're not going to get it. you're just not going to get it. the complaint, by the way, before my time runs out quickly, is not in radiology. it is exactly what we're seeing all over the country. so i would suspect that you better have somebody go to los angeles quickly before they start destroying secret lists. >> mr. chairman, i share the documentation with me and i will be happy to follow up. i think you know my commitment to veterans and understand the problems with our va health care system. >> thank you very much, mr. chairman. dr. lynch, on what date did you first become aware that there were allegations of problems in phoenix? >> april 9th 2014. >> on what date did you travel to phoenix to investigate? >> i made the first visit to phoenix on april 17th. it was a thursday before easter. i was there through easter until tuesday of the following week. >> was that -- was the day your returne

va center. finally, one of chomping at the bit to talk about his accountability. the secretary said 3000 employees were sanctioned in some way, whether that was termination, retirement or demotion, what have you. there is a problem and having conversations over recent weeks internally with vfw advocates and veterans, there's two things we know. first of all, reprimanded or fired an employee in the federal government is a difficult legal process a significant eeo. you can take a long time to take punitive action against an employee. second, when there's a vacancy in the federal government, this is not be exclusive. it could take between six months in the year to fill them. if you have an underperforming employee, you have to then they can really ask him a question, you make the trade-off decision. is it better to keep them on the at least serving some veterans or terminating them and having that vacuum of care for six months to a year or possibly longer? >> that might bring us around to another d

he goes to the va and the va says we do not have a bed for you. come back in 30 days. within 30 days he's back in court, he's in trouble, the judge says, you must go to the va. he goes again to the va and the va says, we don't have a bed for pickup. >> and of course there are -- for you. >> there are many other problems that are mentioned in the inspector general's report right? >> there are fams waiting times -- false waiting times, follow up exams that aren't ordered. it is improper denial of things like psychiatric care benefits. it's a whole host of things that mean that for some veterans they can either be denied benefits they should be receiving or it can take them a very, very long time oget them. >> sheila's report on "america tonight" coming up right after this newscast, 9:00 eastern, 6:00 pacific time. >>> despite the croiv controver, many veterans say they are happy with the care they are receiving. served as a medic in the military joins us from southfield administrative e-michigan right outside of detroit. bob welcome. >> welcome john, thank you so ty much

now, let's look about the va for a second. does anyone here think the va is perfect? i don't think so. if you look at the va objecti objectively a fairly, newt, what you find out, according to the veterans, themselves, from patient satisfaction surveys, they think va health care is pretty food. let me finish. dean was at the hear with me. we asked all the veterans organizations. we said, once you access, once you access va health care, is the care good? what they said is it was good to excellent. the problem that we're dealing with, which is a serious problem, is waiting lists, is access. >> well, two things. first of all, among younger veterans, iraq veterans and afghanistan veterans, i think 59% say it's bad to poor. only 38% say that it's excellent or good. so there's a big difference generationally. second, you've had cases now where you have people who couldn't get a colonoscopy, not a problem of getting registered, and they die. isn't anybody worried about that? >> worried about it? it's a tragedy. it's a tragedy. who could argue that? people have died because o

he was hired to come into the va he brought him into the va and make these problems go away. this isn't something that is new. it was 20010 that outlined this exact problem. we have seen failed leadership there. if this is a venue you relieve the duty. >> this is really, are willy, really hard. it takes time to fix it. it breaks my heart vets are being treated so badly but suddenly it's a crisis. i am not a defender of president obama by any means. this is a long standing problem. >> let me ask you this. i get that. why didn't barack obama come out this week and say he knew about this. this is a severe backlog for patients trying to become backers. they were actively working to cover it up. they were told about that and also about the coverup. why a wouldn't he come out and say this is what we tried to do to stop that though change the system. we are learning now there are failures. we didn't hear that national commanders we heard let's wait for another ig report. >> they already admitted to 23 preventable deaths and they paid out over $36 million of compensation for wrongful

in va facilities around the country that were not giving information, and deceiving va headquarters, and he told that story, when he was in combat of a young corporal needing an airstrike, and he said that trust was not reciprocated. hearing about this, a lot of people are going to dispute that. all you have to do is go to the american legion website, here in washington, just across the street on k street. and see the litany of reports over the course of the last five years, outlining problems just like this one. the american legion, so put it all together on friday, when you have this bad news, it comes under consideration as well. with the death watch, by all accounts you heard the president say that it's very difficult for him. a stellar career, a west point graduate, previously wounded in vietnam, chief of staff of the army. and donald rumsfeld said the u.s. army was going to need far more than rumsfeld and others said they needed in a post-invasion of iraq. he was cast gated by the republican administration, and president obama applauded when he appointed shinseki to take over t

the va reports to him. he ought to have the same kind of interest in this that he did in the obamacare website and that obamacare law in general. make it a top priority, shape these people up. it doesn't make any difference that he just heard about phoenix in april, we've known for years that the va backlog was enormous. i had the secretary of veterans administration in my office a year and a half ago on the same subject and other members have, as well. this has not to been a secret t va was not doing right by our veterans. >> and yet, it takes it to another level when there is specific warning or knowledge the numbers are being falsified. not only veterans waiting too long but data coming in from the va facilities is false, misrepresented and cannot be relied upon. no one can know without doing an audit how bad the situation is. you mentioned the republicans. according to the same reports now, nine recommendations arising from inspector general audits from 2005 to 2007 were not implemented by 2008. so both

it hit the va with a perfect storm. we not only got the vietnam vets ageing and needing care badly, we've got vets from the recent conflicts who we were able with the miracles of modern military medicine to keep them alive. they would have died in previous wars, but they require greater levels of care and what do we have? we're trying to treat them with a civil service that -- where we protect the bad actors, government union rules that protect bad actors, procurement rules that keep technology, administrative technology in the dark ages. i mean, one thing after another. i see general shinseki as in five years struggling to undo 50 years of under funding and neglect and he's the wrong guy to blame. >> when you talk about burprobl, they stopped it. the democrats and house voted for it, more control in terms of hiring and firing and democrats in the senate said no. your thoughts and response to what ralph peters said about this isn't general shinseki's fault. this has been endemic. what would you put at the helm of this t

and bigger investment in the va than just about any other va secretary. he cut veterans homelessness by 24%. brought in folks who had been exposed to agent orange who had been waiting for decades to get the services an benefits that they had earned. making sure that posttraumatic stress disorder and traumatic brain injury was dealt with in a serious way. making sure we had facilities for our womens vets who all too often were not receiving the kind of specialized services that they needed. so he has been a champion of our veterans and where there's props he has been ready and willing to bet in there and fix them. so, with the disability backlog, that had shot up, as a consequence of the admission of the agent orange veterans as well as making it easier to apply for posttraumatic stress disorder disability claims, when it spiked he went at it in a systemic way and we've now cut it by 50% over the course of the last year or so. he's not adverse to admitting where there's problem and going after it. but, it would occupy a, not just a an environment that call

but i think to wayne and michelle's point, what is the va? the va is socialized medicine. the government owns, finances, runs the whole thing. that's why unions have grown. >> jonathan, you have to realize the va's ratings are higher than private sector hospitals and health care. >> let me us -- >> they get good treatment. >> juan, put yourself in their shoes. you'd rather go to the va than the mayo clinic? is that what i'm hearing? >> that's the champagne of all health care in the world. >> what are you doing? >> give them vouchers. >> this is a very good discussion. have to move on to the second part of this topic because it's amazing. as outraged as we are about our vets dying while waiting for health care, almost as outrageous is the claim that he heard about the va problems from listening to the news. watch. >> i heard on the news. >> i first learned about it from the same news reports that i think most people learned about this. >> when did the president find out about the department of justices subpoenas for the associated press. >> he found out about the news repor

this bonus from the va. this comes on the heels of other stories of other administrators at va hospitals around the country who had spotty reputations and who had accusations of misconduct at their hospitals who also received bonuses. how does this -- how does president obama address this in this scandal? >> you know, this is a real problem for him, jake. as you know, the president has been speaking about the va and how he needed to build what he called a 21st century va since he began running for president in 2007. it's been a huge issue for him. it's been very important to him. it's been very important to mrs. obama, to dr. jill biden, the vice president's wife. they put these issues taking care of our veterans front and center. and so i think this is a very difficult issue for him and it also goes to the core of his presidency in another way, jake. that is that this is a president who has been talking about how government can be reformed and it can work well for you. republicans say he's a big government

the inspector general at the va has launched investigations into the phoenix va and other facilities. some individuals have already been put on administrative leave. i know that people are angry and want swift reckoning. i sympathize with that. we have to let the investigators do their job and get to the bottom of what happened. our veterans deserve to know the facts. their families deserve to know the facts. once we know the facts, i assure you, if there is misconduct, it will be punished. second, i want to know the full scope of this problem, and that's why i ordered secretary shinseki to investigate. today he updated me on his review, which is looking not just at the phoenix facility but also va facilities across the nation, and i expect preliminary results from that review next week. third, i directed ron neighbors to conduct a broader review of the veterans health administration. the part of the va that delivers health care to our veterans, and ron going to phoenix today. keep in mind, though, even if we had not heard reports out of this phoenix facility or other facilities, we a

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he's content to sit back and let the va investigate the va. well, at least one democrat is smart enough to realize that's a bad idea. here's senator richard blumenthal at today's hearing. >> isn't there evidence here of criminal wrongdoing, that it's falsifying records, false statements to the federal government? that's a crime under the -- >> should be, yes. >> and wouldn't it be appropriate to ask for assistance from the federal bureau of investigation or some other similar agency? >> you'd think so. yeah. in the "crossfire" tonight, larry korb, jessie jane duff. they have not been shy in their investigations. they investigated media leaks, investigated sheriff joe arpaio, investigated e-book price fixing. they have no plans to investigate the deaths of 40 veterans. why does it seem like instead of holding people accountable, the administration wants to protect the people currently in place? >> well, first of all, as i mentioned before, the inspector general who, by the way, is independent of the secretary, he or she is confirmed by the cong

he broke the va scandal. cnn's senior investigative correspondent drew griffin, he's also joined by senior white house correspondent jim acosta, pentagon correspondent barbara starr, and jake tapper also joining us. drew griffin, it's why i come to work either day, because i work with people like you. this started with your work. this is a huge move today. the end of a secretary's rein. is it enough, is it going to fix the problem, and is there a future, according to all of those people you worked with who wanted to see a solution here? >> well, i don't think this solves the problem in any way. it solves the political crisis for the president. but i hope it doesn't remove the spotlight on the va. quite frankly, probably should have been 300 people whose heads rolled over at the va. these people, any of whom have been identified as cooking the books in any of the many hospitals, now, across the country, though are the people that really did in general shinseki and today they are still at the va administration,

a lot of allegations that have been made, some explained by the va, some denied by va. and the most serious ones, eric shinseki and the rest of the va saying that looks really bad. we're having our inspector general look into it. we're not going to say anything then. sanders was essentially taking that line. he's expected to hear from eric shinseki at a hearing next week. he said i want to wait for that report. is there something else that congress or the va could do to basically step up the speed at which we get real answers? >> you know, you used the important phrase, step up the speed. the problem is you have thousands of facilities run by the va that have to be checked conceivably. they announced they will do auditing to check the scheduling systems in place this began in a facility in phoenix. there were some problems at a spot in colorado. there were concerns about a location in san antonio, texas. which is a huge veterans community. look, the house has subpoenaed information on potential cover-up. they're doing that while the inspector general is out doing a repo

the trust between the va and our veterans, the trust between the va and me, the trust between the va and the men that i served with and four, it's broken. it's broken and it needs to be fixed, and we have the first step to fix it with a bill that jeff miller brought forward. we're going to work as hard as we can to do that, thank you. >> high. my name is matt and i'm from arizona's fifth congressional district. right at the epicenter of this great tragedy, debacle. last week i held an event at my office with the veterans. we had about 150 veterans show up. i heard horror story after horror story. one guy that came up and talked to me about how the intervention of our office saved his eyesight. and then i said to the crowd, you know, and numerous types can we've had to intervene. i mean, hundreds of times since i've been back in office the last year and a half we've had to intervene for veterans because they were either turned down or denied or postponed by the va of phoenix. and i made a comment that it shouldn't take a congressman getting involved for a veteran to be able to get an

of those, 9 million are receiving va care. if you look at the va employees, it's 267,000. it's a 35 to 1 ratio. president obama has a flawed sense of priorities. we had 40 veterans in the phoenix area alone who died waiting for medical appointments. >> how would you rate the gitmo detain tees detainees, the care they received? >> it's a plus one. they don't have any kind of waiting list. they get seen on the same day. michael moore in his 2007 film went down to the guantanamo bay cuba side with three 9/11 volunteer rescue workers. he said we have volunteer rescue workers from 9/11, they're not getting health care. we want the same treatment as al qaeda, no more, no less. it's a shame our veterans are not getting that same level of care. >> you're giving the gitmoe detainees an a-plus rating. >> the problem with the va is systemic. it's hard to fire them. when i was a pentagon spokesman -- before that, i was in the navy. i worked with thousands of duty civilians. some of the best and worst were the duty civilians. they get paid no matter what they do. the doctors are genera

, -- is the problem the va it? many argue give them vouchers to go to a private hospital. if they're toll -- told you have to wait months. >> i called for that. i think it's a good suggestion, especially in rural areas where you have to travel an hour. in our state in new hampshire some folks have to travel into boston two or three hours-depending on traffic. there should be a mechanism if you need to go to the va first, see if you can get help but if you can't, you should be able to walk across the street and other use the voucher, and the internal payment system should be between the va and the hospital and shouldn't involve the patient. people need to get in the same room and figure it out. they're not doing it. they're just doing the blame game. it's sad. >> do you think it's caused americans of all stripes to question government care, period? because of the problems we're seeing with the va, just as obamacare is rolling out, it's going to give folks pause because a lot of average folks toll me if this is how w

or is this just va for the -- just the va? >> i'm not sure. >> the concern i have is the committee asked a very basic question. very narrow questions that wouldn't interfere with the inspector general's report. we thought it was something we should be able to get without any problem. there seems to be an ongoing delay in getting information to the committee. certainwe ask for information, the standard response is pecan cap that because -- is we cannot get that because of legal counsel. bet appears to unresponsiveness from the department were very basic questions that we originally asked for be issued the subpoena. ,> in the case of the subpoena we have a number of staff in the office of general counsel. i know that they worked weeks to provide the documents in response on a rolling asus. basis. >> why didn't you tell us about the ig investigation? instead of you ignoring us? why did you not tell us? notefore, you could respond. i believe my right -- -- i'm notn is we sure. >> thank you. >> he was in arizona at the same time we

and been compares the va -- >> is that insane. you cannot throw money at fraud. this place is broken from the top to the bottom. >> they have not touched on the most important point here, the demographics. we have a lot of soldiers that are getting old and we are flooding the system that is unable to deal with it. >> well, there is -- >> i am not doubting the fraud. >> but then that gives us back to something that others have been talking about, if you don't junk the va as we know it, do you look at privatized alternatives, something to cut the wait list down, because that's the problem people are dying and getting sicker because they have to wait for treatment. >> charlie, there is tremendous fraud in almost every medical endeavor. there is tremendous fraud in procurement during world war ii. there is a lot of fraud in everything. there is a lot of fraud in everything. >> no -- >> with all due respect, many years i have toured the va hospital, and -- >> that means you know everything about the va. >> do you work there? >> we all know people that work somewhere.

>> well, you can't fix the va. no amount of money is going to fix the va. as long there are no incentives, which there aren't, because it's government-run health care. unfortunately, you are going to hear more and more stories like this. that's stick -- sicken me. listening to every veteran who shares their stories. it seems until the veterans get sick. they are okay with the va. it's the same thing with free government health care. everyone likes it until you get sick. i do believe they are going to throw more money at this problem, the va has been riddled with problems for a long time but that's not the issue. there's no amount of money that can fix this because you hear of secret waiting list. they are really not so secret. when you have a system of people flooding in for free health care, the lines are going to be extremely long. they are going to waste money. it's sick, unfortunate, it's zad, it's the reality what's going to happen on a much larger scale with obamacare. >> she brings up a valid point. with obamacare, the rest of america is going to be

the va has been overloaded. then we have two wars, one in afghanistan that was legitimate and one in iraq that was not, but it ended with aw million people coming back needing va benefits. it was overloaded. >> bob, that's a fair point. you are saying this isn't something that just came about while president obama was in office but what we do know is this was a problem that was arising even during when bush was in, however at the time that the transition happened, back to -- they were given information, detailed reports that this was a burgeoning problem, that it was a huge that had to be addressed and what we're talking about is steps that have or have not been taken in the after math, having that possession of that information. >> it's government-run health care. what do you expect? if you open the pages of any british newspaper on any given day, it is a constant source of tabloid headlines. waiting lists, amputating the wrong leg. it's government-run health care. it's a problem. and it's not going to be fixed

is this going to help the va? >> it operates dozens of hospital he, it administers benefits for millions of veterans, veterans of all of america's previous wars, veterans who are getting older, veterans who have influence needs. then you have this great number of young men and women who served in iraq and afghanistan who have a whole host of problems who need help and the va is simply not equipped to do it. >> sheila even as he resigned as secretary, eric shinseki admitted the va is plagued with problemsen being. >> joining us, a couple whose son are committed suicide. left them a lettering listing the problems he faced in the va system. we are so sorry for your loss but you have done great work in trying to bring this to the attention of people and i'm struck by some of the things that your son had said in his letter that he really felt the government had led him down. has turned around and abandoned me. in what ways? >> oh in a myriad of ways. we did a 15-page report on the different roadblocks that daniel exper

it's online at the va. that number is now officially around 280,000 level, 290,000 level and that backlog is going down because they created a new class of provisional claims. a provisional claim is not one that's been finished or processed. they have a year to finish the claim. they manipulated the system to bring down the claims but with that it's close to double and close to 300,000 versus 150,000 in 2009. that's one example. >> okay. i appreciate that. gloria borger, i want to bring you in. this obviously is in addition to being a health crisis for veterans. political scandal and controversy for president obama and his administration. how did you see him responding to it today? what did you think he was trying to do? >> you know, i saw him make the case very clearly that this is one of the causes of his presidency. he pointed out that he served on the veterans affairs committee when he was in the senate. this was something he spoke about when he ran for the presidency in 2008. has continued to be his ca

to work through the va backlogs. instead of actually solving the problem, make things better what they did was reduce the productivity through employee, went from 98 employ claims processed through emeye east, to 78 claims processed employee. martha: that is shocking. it looks as one thing that the administration did, pushing more money to go to the agencies and these hospitals. i think about the fact that sharon helman at phoenix va got a $9,000 bonus. take the money handed down at the hospitals. she got more money, the care that the mon was designed to create was getting works throughout that period. steve, when do you think we'll hear from the president and what do you anticipate he is going to say? >> i don't know. it's been a long time coming. if he is really madder than hell as was described i think he would have been out talking about this already. again these are not new problems. not just like the phoenix employee are getting bonuses as outrage just as this is, look at the many employee reviews of senior va

the president spoke after meeting with the va secretary and a day after the va inspector general's office acknowledged that the number of hospitals under investigation has expanded to 26. our political director and chief white house correspondent chuck todd starts us off here tonight with more. chuck? >> reporter: good evening, lester. amid the growing political pressure over allegations involving falsifications of patient wait times at va medical centers, the president displayed annoyance and frustration as he finally addressed the scandal, but for many, his words of outrage were not enough. >> today, i want every veteran to know, we are going to fix whatever is wrong. >> reporter: following his close-door meeting with eric shinseki, the president tried to reassure veterans. >> if these allegations turn out to be true, it is dishonorable, it is disgraceful, and i will not tolerate it, period. >> reporter: the president ordered preliminary results next week, and while standing by shinseki, there were no long-term promises of job security. >> but i have said to rick and i said it to him to

because after the media walks away, you're still going to have 230,000 veterans walking into va vas sits every single day. they deserve the best quality care. >> senator sanders, thanks for coming in. >> thank you. >> coming up, hillary clinton addresses the benghazi attack in her new book. ahead, the choice words she has for her critics. also coming up, has the be bureaucracy let president obama down? he thought it was the endn for his dof the conversation.d... she didn't tell him that her college expenses were going up. or that she maxed out her card during spring break. when the satellite provider checked his credit, he found out his daughter didn't pay her bills. but he's not worried. now he checks his credit report and score at experian.com, allowing him to keep track of his credit and take a break of his own. experian. live credit confident. tdd#: 1-800-345-255050 tjust waiting to be found. ties tdd#: 1-800-345-2550 at schwab, we're here to help tdd#: 1-800-345-2550 bring what inspires you tdd#: 1-800-345-2550 out there... in here. tdd#: 1-800-345-2550 out there, tdd#: 1-800-345-25

and are hard to find outside the va for the fiscal year, the va has spent nearly $3.4 billion on non-va care for vets. why were so many vets dumped on to secret waiting lists and were not told they had non-va options? >> according to a local cbs station in los angeles, the bodies of 28 vets at the l.a. county morgue were just moved to a cemetery for burial this friday after being there for months. >> it's absolutely amazing. now we're seeing veterans who are waiting in these lists in death at this point. it's absolutely saddening. the interesting thing here is we're seeing a circular firing squad over these agencies passing blame whether it is the l.a. county coroners office blaming the va or it's the va themselves who are saying the l.a. county coroners office never notified them they had the bodies. there's a lot of blame going around, but nothing actually happened for 18 months. now because the press over in los angeles actually exposed what was going on, now something's happening. that's pretty pathetic at this point. >> it's very pathetic and very disturbing. one has to ask how cou

¿cÓmo va todo? >> antes que nada, agradecerte que estÉs con nosotros completamente en vivo en nueva york. muchas gracias, porque la vamos a pasar muy bien. >> felicidades porque tienes tres nominaciones, con la combinaciÓn perfecta por el tema "seis de la maÑana" junto a farruco, tambiÉn todo por la familia y mi ringtone nuevamente por el tema "seis de la maÑana". ¿cÓmo te sientes? >> estoy muy contento. de verdad que es un sueÑo. >> ¿cÓmo te enteraste de tus nominaciones? ¿dÓnde andabas? >> estaba de promociÓn, trabajando aquÍ en los angeles y de hecho, me escribe la presidenta del club de fans en estados unidos y me sale con tremendo regalo. ayer estaba cumpliendo aÑos. felicÍtenme. >> ¿cuÁntas primaveras? >> 29. >> estamos chavos. ¿cuÁl fue tu reacciÓn? ¿te fuiste de parranda? >> no, no. es el mejor regalo que no pueden haber dado de cumpleaÑos. siempre he soÑado con ser parte de la denominaciÓn de los premios juventud- la primera vez fui, presentÉ un premio. >> ¿en qu�

te la vas a poner y va a cambiar de color en tu mano. te vas a poner un poco de bronceador. ves cÓmo estÁ cambiando y vas a agarrar el bronceador. te lo voy a poner a ti. te va a decir que es hora de reaplicarte el bronceador. >> ¿cuÁnto nos dura la manilla? >> depende de la condiciÓn. por ejemplo, la mÍa estÁ casi blanca, quiere decir que tengo que salir del sol. >> si voy y me meto al mar, ¿se va a daÑar? >> no le va a pasar nada. esta hecha para usarla un dÍa. hay que cubrirse del sol. lo que tiene de especial es que tiene protecciÓn de 99% de los rayos uv y ultravioletas y tambiÉn la puedes armar fÁcil, en 30 segundos. la abres, le pones los ganchos en la arena y tiene sistema para aguantar. >> y se puede sentir adentro hasta mÁs fresco, menos calor. >> sobre todo, en estos tiempos. ahora, ¿estÁn listos para la mÚsica? a la 1, a las 2 y a las 3. ahora! >> eso! vamos arriba, chicos. >> estÁ hecha para los exteriores, para aguantar y tiene la baterÍa que dura 40 horas. >> es algo muy importante. >> pero tambiÉn tien

va mÁs allá de un balÓn. es un documentos que muestra el proceso creativo de un gran artista que durante dos meses antes del mundial ha creado una nueva obra de arte compuesta por 10.000 pelotas de fÚtbol. este documental explora la pasiÓn por el fÚtbol y el objeto principal es el juego, la pelota. muÑ'iz interactÚa con algunas de las figuras mÁs fuertes de la ciencia, algunas personas extraordinarias. tambiÉn muÑiz en el camino conoce a personas comunes y corrientes, comparte su historia sobre por quÉ aman las favelas. estÁ increÍble. no se lo pueden perder. esto es el prÓximo viernes 6 de junio. este programa se oye increÍble. >> y las imÁgenes se ven increÍbles y la historia que debe ser maravilloso. >> es un artista muy conocido. es previo al mundial y es lo que se ve detrÁs la pasiÓn por el fÚtbol, que es lo que contiene el balÓn y creo que es un buen abre boca de lo que va a ser el mundial. pueden disfrutar de este documental. >> quÉ guapas se ven todas. estamos rodeadas de mexicanas

that's what the va system is. if we have waiting lines and people not surviving because they are in waiting lines, this is precisely what happens in canada and england. over a million people at any one time are on waiting lists, waiting lists are to government medicine. >> senator, you're a senator but doctor and point out waiting lists. don't waiting lists imply rashening? do you expect to see rashening, it gets to a point where it's almost a single payer system? >> yeah, rationening is inherent to it. you see it in england and canada. any time something is free, people will like to use it and so many people show up, that the government then has to set strict rules on who can show up. the decisions aren't necessarily made by doctors but government bur bur burr cats who can show up. >> senator, let me tall your attention to, we're going to play sound of some people pushing back on the president not asking for eric shinseki's resignation, in fact, the american legion and the legion of guys on the left asking, take

aparte que te va a dejar la ropa sÚper blanca, te va a desinfectar. y hablando desinfectar, tienes que limpiar tu casa, prepararte, vas a tener muchÍsimos invitados. para eso, tambiÉn tienes que aspirar, tienes que quitar el polvo y sobre todo, tienes que desinfectar. desinfectar la cocina, los baÑos y clorox te va a ayudar. y por Último, la maleta para ir al hospital. bueno, en el hospital, por ejemplo tienes que llevarte de dos a tres cambios para ti y para el bebÉ porque nunca sabemos si va a ser cesÁrea, te vas a quedar mÁs tiempo y tienes que llevarte tus pijamas. preparata tu maleta en la semana 35. >> ¿oÍste, mi satchis? >> un hoar sano es un hogar feliz. a prepararse para la llegada de ese bebÉ. >> gracias. no hay nada mÁs emocionante que la llegada de un bebÉ. ya saben que si quierer ver mÁs sobre estos segmentos de nosotras pueden entrar a univision.com tiene acceso a lo que nos gusta a las mujeres. ahora sÍ vamos con los muchachos que ninguno de los tres estÁ esperando bebÉ. >> yo tengo uno pero estÁ muy grande. >> ¿quiÉn

the investigation that started with one va hospital in phoenix has intensified. it's spreading out from there including east to washington. veterans' families are mobilized because of the charges returning vets have been ignored, mistreated and have died because of this. and a new whistleblower emerged tonight telling nbc news that an alleged effort to cook the books at another va facility. we begin in phoenix and today's visit from a decorated veteran who happens to be an arizona senator, john mccain. kel kelly o'donnell covering in phoenix for us tonight. kelly, good evening. >> reporter: good evening, brian. whistleblowers have come forward to spoke to nbc news. newly surfaced documents are shedding light what practices were like concerning patient appointments and here in arizona a town hall meeting brought the anger to the surface. in phoenix today, the growing controversy over veterans' care is personal and often painful. >> it took months for them to see him. it took months. >> reporter: families and veterans poured out their frustration. >> these are all

but all va leadership. i served under three secretaries and the secretary delegates to the under secretary dr. petzel, positive run the health administration. he's the guy that needs to take responsibility. he may not have known anything, but he should have been more on the ball and know something. the direct should have known something. a lot of people should have known something. that's why the investigation. we'll see as this comes to light who exactly knew what, but when the ship's rotten and veterans are dying from friendly fire, delayed health care, someone needs to be held accountable. we have not been holding anyone accountable. >> have you and your organization heard of a number of complaints from veteran whose have said they were being denied medical care? that they were put on phony lists, wait times were long? had you heard directly from any veterans to substantiate these most recent claims revealed by cnn people, who shared their stories with cnn and now these other installations as well under

that were attributed to a delay in receiving care at the dayton va." is that the statement that you got from their spokesperson? >> that is exactly what he said, yes. >> well, much remains to be seen whether he will need to amend that statement as this scandal continues to get bigger. josh swigert, thanks for your time. >>> the scandal continues to spread across the country with the american legion mon are toring ttore i monitoring the 16 states. #notjustphoenix. as more americans call for va secretary shinseki to resign. >> i think shinseki's lost the confidence of both people who work there as well as the congress. he's a wonderful public servant and done a terrific job in many areas but it is time for the president to release him. >> the va scandal not going away any time soon. lengthy wait times, bureaucratic abuse and rationed care. could this be a predictor of how things will run once obamacare is fully instituted? i've been hearing this sort of throughout maybe whispers over the last couple of weeks since this va scandal started, chris, that peo