you're called the rent stabilization association, but you're opposed to rent stabilization? >> that's correct. that's correct. government requires so many rules and regulations that they impose on owners. many of them are small property owners not very sophisticated. >> but you know, even with all these regulations, there's still this constant flow of people who are getting evicted. and i'm just wondering what you would say to a homeless family that was evicted out of a rent-stabilized building >> oh, well if they've been paying the rent, how did they get evicted? >> just in the past month we've met so many families who... >> but if they've been paying their rent, there is no way they could be evicted. if they were evicted it was done illegally. but owners they're not in the business of providing social services. that's government's responsibility. >> every day we read stories about repairs not being done people being harassed. they don't get heat. they don't get hot water. gentrification doesn't just happen. it is a system and it is done systematically. there are ways to le