i'm investigative reporter russ ptacek, wusa9 news. >> you can reach russ ptacek on twitter and facebook or go to our wusa9 app to file a consumer complaint with our wusa9 call for action team. >>> the apple watch is coming to a wrist they're you, apple ceo tim cook kicking off some of its functions today. you'll be able to download apps, get travel information from siri, monitor your health regimen, and it even tells time, too much you can try one on april 10th -- too. you can try one on a 10th. bring your credit card. they start at 350 bucks. >>> always watching always tracking, wusa9's first alert weather. >> you'd never lose it. it's on your wrist, right? that's good, never sit on it and break it. i don't know. pretty cool, too. >> you can talk on it, too. >> it reminds me of the digital watch, used to use two hands to tell time. >> let's hope it simpler than that. 62 today. let's start with a live look outside, our live michael and son weather cam, temperature mild still, 48 downtown, wind east, northeast at 6. they'll become more southerly through the nighttime hours into tomorrow.

i'm investigative reporter russ ptacek, wusa9. >> yellow cab says it did not discriminate and will be vindicated. >>> some travelers headed to atlanta got there later than expected today after a truck clipped a plane at dulles. the flight was parked at the gate loading passengers when the small truck hit the tip of the plane's wing. no one was hurt. the passengers boarded another flight so crews could inspect the plane. the truck involved usually cleans up the tarmac after deicing. >>> he is next in line to the throne and this week prince charles will get the royal treatment in the d.c. area. >> he is bringing along his wife camilla. our ellison barber shows us the preparations already underway for the prince's first trip back to the state in 40 years. >> washington would have been doing this very same thing if someone of this stature was coming. >> reporter: as families and school groups shuffled in and out of george washington's former home groundskeepers were just around the corner painting, sweeping and planting. they were busy getting ready for the arrival of royals. >> we're gla

i'm investigative reporter russ ptacek, wusa9 news. >> in russ' investigation angie's list suspended decorators. the better business bureau is taking action, too. you can reach russ on twitter or follow him on facebook. to file a complaint go to be -- go to www.wusa9.com and click on call for action. >>> a major road project on the 16th street bridge over military road. closures will include both those very busy streets and usually there will only be one lane of traffic each direction on each street. however, on the weekend sometime they're going to shut them down completely. all this could last four months depending on the weather. the mayor plans to give us more details monday. >>> a traffic heads up for this weekend's st. patrick's day parade. here's the streets closed from 11:30 a.m. until 3 p.m. sunday. the parade starts at noon, marches down constitution avenue from seventh street to 17th street. >>> hopefully all that rain will be gone by the time st. patrick's day starts. what's futurecast showing right now '. >> it will be fine by sunday -- now? >> it will be fine by sunday.

i'm investigative reporter russ ptacek, wusa9. >> verizon refused our request for an interview and in a statement blamed the problem on human error saying an employee is now being retrained. you can reach russ on twitter or facebook for that special phrase or to file a complaint of your own. go to www.wusa9.com. click on wusa9 call for action. >>> the nationals are warning fans they may want to head to the ballpark earlier this season. the team installed metal detectors this offseason to meet a new mlb safety mandate. staff demonstrated new security procedures today which still involves a bag check followed by the new metal detectors and a secondary screening. >> we realize people in washington d.c. are probably familiar with metal detection. it's in a lot of the public buildings, government buildings, cultural institutions here in the nation's capital and the surrounding area. so still until you get used to the process please come early. take your time. >> the team is encouraging fans to try to be at the ballpark one hour before first pitch, especially for the first few games of the

russ ptacek has been here all day. so russ, what are some of the questions that you're getting right now. >> hey, again a lot of questions that we're getting is people wanting to know information, right exactly on what's going on in their neighborhood, giving them the micronewscast and the kind of questions that you're getting. let's listen. so she was about to tell us that one of the big calls, the questions is specifically what amount of snow is in her neighborhood? she had this list, which we obtained from the national weather service. also topper has been collecting snowfall amounts from the specific area around to tell people that. another question that we're getting a lot of people calling about. elderly and disabled people, they are wanting to know when that snow would stop and how are they going to get the snow shovel? and in the district there is a deem have a handled that isn't answering their phone today. we'll give them a phone to try to call tomorrow to hook people up, volunteers with the elderly and disab

investigative reporter russ ptacek is here with us now to talk about

russ ptacek has been over there all day. he is hearing from you and he is trying to help. russ, what are you seeing? >> reporter: it's these folks taking these calls all day. we've been here since 9:00 this morning. 202-895-5560. what was the call you just got? >> well, i'm still speaking to the caller. she's in the hospital in frederick and left her home. >> and so she is trying to get the specific information about her home about the power there, about the snow situation there? and it is all about that cat's well being? >> that is correct. and we'll try to get you an answer right now. that there is no question that you may think is too small as we know that it is important to you and that is why we're here. 202-895-5560. we are here until 6:30, give us a call now. >> and are you happy now? >> on several fronts. that the timing was pretty good too. the snow is a dry spell now. >> as they need to get older snow and it happened earlier that it was wetter. and that is dry snow. oh by the way, that is just in. let's see, 8.6 inches at dulles. and actually national came in wit

. >> investigative reporter russ ptacek was sent a $6,000 offer from an attorney if he killed the story. how is that working out? >> lesli, you've done a lot of these. i've never seen one of these before. this is that 6,000-dollar e- mail and you're about to see -- $6,000 e-mail and you're about to see the very story they were hoping to keep on the cutting room floor. >> right here the plan was to reface this stoop with paper. >> reporter: for this prince william county schoolteacher and her husband that $6,000 downpayment and this $13,400 contract were supposed to put the finishing touch on this dumfries, virginia dream home with an estimated completion date of september. >> that was the plan. you can see that that never came to fruition. >> reporter: she said she gave the money to john parsons with decorators, design and build of manassas, a salesman our cameras found at a recent home show trying to get more customers. he wouldn't answer our questions about the project, but his attorney e-mailed us yesterday offering to refund the money provided no story is aired and the customer's ad

russ ptacek is handling the calls. >> reporter: these are the folks taking your call. no problem is too small. one woman just called us wanting to know when the snow is going to end and her emergency? >> the cat was out and wouldn't come back in. >> reporter: so whether you need specific information on your neighborhood because of your cat or you need information about closings or road conditions this your area, we're here to help or any other emergency that comes up that you need some advice on. the number is 202-895-5560. these volunteers are here to help. lesli? >> okay, russ. we told you we'd answer any question you've got and we mean it. we mean business. everybody wants to know from you when is this going to end? >>> looks like the real accumulating snows another two or three hours in the metro. southern maryland, eastern shore, probably five or six hours to go. i know you haven't seen much snow yet but it's still coming. we're transitioning now. got a lot of sleet reports down there and still some areas topper and i have been watching on doppler. impressive snow

investigative reporter russ ptacek is here with us now to talk about a case this could forever change taxi service in d.c. and we aren't just talking uber here. this is real change. >> this is the cabs that you know and see on the street every day. you've seen this video. the lawsuit against four d.c. cab companies calls for damages and a permanent order to keep taxi companies from discriminating against the blind. exhibit 1, 2, 3, 4 all from the court case against d.c. taxi companies filed today, all still i ages taken from our may, with -- images taken from our may, 2013 undercover investigation catching d.c. cabs passing blind passengers with service dogs instead going 100 feet down the street to stop for me. >> reporter: why didn't you let him in? >> that's why i stopped. >> reporter: why didn't you let him in? why didn't you let him in your cab? >> i'm waiting for him. that's why i'm backing up. >> reporter: sir, he's blind. today that passenger, eric bridges, filed a lawsuit against grand cab, elite cab, yellow cab and pleasant taxi. >> i might add that i'm not just filing this

let's bring in russ ptacek. >> here's what we know now. multiple law enforcement sources are telling our sister station in roanoke that authorities found the body of 5- year-old noah thomas. the body was discovered in a septic system they're near -- near the family's home and there is now a hazardous material team at the scene. noah was last seen by his mother sunday morning at the home. the disappearance led to searches day and night carried out by teams of law enforcement officers and hundreds of volunteers who combed several square miles looking for noah. that's what we now know. we compact more details in about an -- expect more details in about an hour. >> we have a crew on the way to dublin. >>> some startling new information about the final moments aboard the german jetliner that slammed into the french alps. investigators say the copilot intentionally brought that plane down. andrea mccarren is live at the white house following the developments there, disturbing information, nonetheless. >> reporter: it is, jan. white house officia

he wrote not a competition but if it were on beating -- i'm beating allyson rae, russ ptacek and yours truly. i told tommy, it's not over till it's over but that uva loss cut to the core of me, guys. there goes that. >> i wonder where he stands with us. we're probably so far down. >> reporter: hohow are you looking? >> i have wisconsin going all the way. my number one is still in. >> my number one is still in but all along the way the brackets are falling apart. >> a lot of red marks. >>> intelligence analysts say yemen is on the verge of an all out civil war. >> a hit tv show about the men and women who helped shape american pop culture is being honored in the big ♪ ♪ ♪ it's the biggest trade violation in history. today middle east governments are shredding open skies agreements they signed pumping over $40 billion in prohibited subsidies into their state-owned airlines. protectionism at its worst. and their actions threaten thousands of u.s. aviation jobs. it's time for middle east countries to play by the rules. restore competition. restore open skies. fight for american jobs.