the city of louisville joins you in grief and we will ensure that nick will always be remembered. i yield back. the speaker pro tempore: for what purpose does the gentleman from texas seek recognition? >> i ask unanimous consent to address the house for one minute. the speaker pro tempore: without objection, the gentleman from is recognized for one minute. >> mr. speaker, i rise today to strongly urge my colleagues in the united states senate to confirm judge neil gorsuch to the u.s. supreme court. since being nominated by president trump, judge gorsuch has provided unprecedented transparency and access. he has completed three rounds of intense questioning by the senate judiciary committee. mr. babin: which totaled nearly 20 hours. and covered nearly 1200 questions. this was the longest hearing of any nominee in the 21st crentry. during this -- century. during this time judge gorsuch showed himself to be uniquely qualified and experienced to serve on our nation's highest court. he showed the exact same qualification that previously earned him unanimous approval by the u.s. senate

they need the flight to a private louisville and potentially go somewhere else later at night. they don't want the late, things moving smoothly, passengers onto the plane, there are checking requirements, security requirements. you might recall very long lines in the summer because of problems in processing passengers through the tsa checkpoints. business members change plans late before flights because their plans have changed, so there are number of reasons that plans might change so the passengers don't get to flights or decide not to ride on a flight. in order to get closer to the fullest planes, play the average fly somewhere around 86% or 87% full. so seven out of eight seeds are full on average on every plane. you don't tend to see every middle seat empty anymore. .any flights go off full for every flight that is full, you might have two out of every eight. that is not many middle seats for you to squeeze into at the last moment. airlines are trying to get all the feeds fold, and that is part of the debate to prevent overbooking. however, one of the points that the delta

the university of louisville is a special home. i have worked with professor paul weber -- he was my mentor here. he founded the mcconnell center. it is always special to be at the center and speaking with so many wonderful scholars here. i just wanted to say a word to the senator. i think some may view them as strange bedfellows. a lifelong, dyed in the wool democrat as paul was, scholar, and academic. and a conservative senator. they came together for the good of the commonwealth of kentucky, for the city of louisville and certainly for the university. i always want to thank them. i think paul is watching us and i always want to express my thanks to him. it is an honor to be the memorial lecturer this year. i have read about the amazing career and service to our country and the fact that he gave his life and service to our country, it makes him the ultimate mcconnell scholar. and i'm so grateful to be here and speaking in his honor. i want to thank my dear friend gary greg -- the director of the mcconnell center along with felici

he purchased a ticket from chicago to louisville, not from chicago to a hospital. united airlines had no right to remove him. jesse: i guess the aviation security dies ar -- security gue not exactly hostage negotiators. kathleen, is there anything fishy about this guy snow runs back on the plane. he refuels to comply with orders from aviation security officials. we have some stuff in his back history that may or may not have anything to do with that. what's your take on his character even if it doesn't matter. >> if he said okay under duress i'll get off this airplane. he was heard saying i'm going to sue united airlines. that's before everything escalated. if he student and said under duress and protest i will step off this airplane and went forward with a lawsuit, it would be interesting to see if he would have his day in courted. there is a contract of carriage. and so if an airplane has to due to stlaib, they had to get this crew in position for their flight the next day to kentucky. it would be interesting to see if he would have won. they obviously would have

quite frankly, i don't even know if louisville slugger is in all the parks. it's kind of a big deal. for me, i'm trying to understand the economics of everything, and so, a bat like this, for example -- what does this cost you? scott: including the royalties, about $1.15. lemonis: okay, and then what does it cost to add the logo onto it? scott: 20¢ at the highest level. lemonis: so, that's 95¢. and then how much are you paying mlb on a bat like this? scott: 12%, so 18¢. lemonis: and so 95¢ and 18 -- $1.13? scott: $1.13. lemonis: and what do you sell this thing for? scott: for around $1.50. lemonis: so you're making 37¢ on this bat. that's not great. scott: it's not. it's a terrible margin. lemonis: why do you paint these in house? scott: in case we run out of a certain color. lemonis: and what about the waste? scott: the waste is minimal -- probably $12,000. lemonis: waste in manufacturing is when you create products that have mistakes on them, but the costs associated with those mistakes are sometimes hidden. and so, while scott tells me that the loss i

four seats needed to get a crew from chicago to louisville. $800 in vouchers offered. no takers. so, united's computer picked four passengers including the 69-year-old man who said he was a doctor and had patients to treat. >> come on. >> reporter: the man slipped back onto the jet. >> i have to go home. i have to go home. >> reporter: before he was removed again. united's ceo calls it an upsetting event and apologizes for having to reaccommodate these customers but no direct apology to the man. the overbooking even demanding a paying customer give up a seat is perfectly legal. >> it's part of a document that nobody ever looks at called the contract of carriage which gives basically the airlines, the pilot, the flight attendant all sorts of rights to pretty much do whatever they want. >> reporter: david kerley, abc news, reagan national airport. >> and this comes right on the heels of united catching some heat for keeping two girls wearing leggings from getting on a flight because of their wardrobe and the fact that they were riding on a pass rider ticket. >>> and a woman got a r

louisville, kentucky. it's when the passengers got on board that the crew started to offer vouchers for a hand full of seats. >> $800 sounded nice. i thought it was unusual nobody was volunteering. i think it was because there was no other flight until 2 p.m. today. >> reporter: united saying they weren't overbooked. they claim the passengers were all on board when crew members approached the gate agents and needed to be in louisville to work on their own flight. four seats would be needed. >> everybody was seated by then, and the fact that they told us we would not leave until four people volunteered, there was just a real sense on the plane that that wasn't right. >> reporter: with no takers, a computer picked four passengers offering them $1,000, the airline says. all complied except this 69-year-old man who said he's a doctor and needed to get home to treat patients? >> two police come in in full gear. they tell him he has to leave the plane. >> reporter: john, the man in the orange shirt was sitting r

they may have been headed louisville, yond they were traveling no cost to themselves, it was important for he airline to have the crew members relocated so they could serve their next flights the next day. here is jar ed from virginia., caller: good morning, you kind of touched on this talking about forces regulating overbooking. has there been, i didn't catch push for ere been a legislation to not allow that process? smells of fraud if you know offering and taking money for more seats than you have available. guest: yes. basically there aren't a lot of governing les consumer regulation from the department of transportation, because the airlines, in 1978, congress deregulated the industry and just said, have at it, compete with each other and what that has boasts that ustry ares when ranked against inflation are much lower than they used to be, theoretically more choices, although they have narrowed into specific hubs and routes. many choices ought to be based on the market. you're right that the department transportation still has the authority to approve consumer on unfair and ed dec

they could have driven, you know, to chicago from louisville -- yeah, to louisville. but what was it like being on this plane after this? i mean, this is unsettling. >> it is unsettling. i just brought my team back from athens where we were working with refugees so we were all exhausted as it was and so, yeah, it was unsettling. it was a weird flight back. i don't -- i don't know. you know, there were kids on that flight. there were students. and you think about the fact that it didn't have to get to that point. there's just no reason for that to have happened. >> yeah. john clausen, thank you so much. i appreciate your time. >> okay. thank you. >> thank you. >> now i want to bring in cnn aviation editor, john, good evening, thank you for joining us. what's your reaction to this video? >> well, it's been a wild day covering this story which broke early this morning when video from last night's flight posted and went viral almost instantly. it was everywhere. and united was in the crosshairs from minute one to explain what actually unfolded on this flight. and the outr

they set up shop in louisville, kentucky. they had a great idea and little in their backgrounds to know how to make it happen. >> neither of us know how to manufacture. i worked in digital marketing, but never built a website on my own. >> the path to success was filled with failures when coming to outsourcing. first, they hired an agency that needed customization to handle orders. that turned out to be the wrong decision. >> when we started with the agency, everything was great. after two or three weeks, the project management wasn't there, no matter how much we told them, here is the scope and how much it involves. they kept misreading it. >> they got a website, but not close to what they hoped it would be. the way it was built, it was hard to make changes on their own. they tried a different agency thinking the first experience wauz fluke. >> it ended up being worse, if you can imagine that. we were just a small client to them. they didn't respond to questions. yeah, we got it, went away, delivered something completely wro

they set shop close to home in louisville, kentucky. like so many would be owners, they had a great-and-little in their background to make it happen. >> little of us knew how to do anything. i worked in digital marketing. >> the path to success was littered with failures when it came to hiring and outcourseing. first they hired an agency to build out their website, which needed a lot of customization to handle each customer's order. that turned out to be the wrong decision. >> when we started with the agency, everything was great. but pretty soon after maybe two or three weeks, the project management wasn't there. no matter how much we told them, here is the scope, here is how much it involves, they kept misreading it. >> reporter: they got a website, it wasn't even close to what they had hoped it would be and the way the site was built made it impossible to make changes on their own. they tried a different agency thinking the first experience was just a fluke. >> it ended up being even worse, if you can imagine that. we were such a sma

your bid or delay the flight into louisville. ultimately there is a cost to the airline, yes. that cost should not come at the expense of the customer. are you a believer that the market will take care of the problem? caller: i am. some airlines are going to have incidents like this but they are going to self correct. after this weekend, united airlines is going to reduce the numbers of overbooking's bay have. -- overbooking's they have. marries up next. -- mary is up next. caller: do you realize c-span is my most favorite station? probably because of my inability to sleep because you're on at 4:00 in the morning. i love it. caller: you can watch on c-span.org -- host: you can watch on c-span.org. caller: i am an old lady. i don't have these fancy phones. is not as comfortable as lying down and watching on a bigger screen. host: glad to have you, mary. i am surprised at the problem, because back in 1978, i'm in my late 70's, so computers were not at all as sophisticated as they are now. -- it is notstand just a matter of booking,

a city like louisville doesn't have a lot of choice and air travel. it's not like every air carrier is flying there. i don't know if the market can fault at all. >> i think what has to happen now is some really severe punitive action. united has to be punished. when he talked about the reimbursement of every passenger on the plane, the danger is the audience will say how generous. that is peanuts compared to what united ultimately will have to say for this action that was so outrageous that it defies explanation. with all due respect to the ceo, for him to side with his employees initially and then gradually, tepidly get to a place where he should have begun, i am ashamed of what we did, this never should have happened, my god, forgive us and what can we do to fix this? he tries to stick it to the guy and then leaking the rumors of doctor dao's background. >> dana: i looked for harold berson, he wrote a book that said the best answer is always to do the writing the first time. and then you avoid a lot of problems. >> look at sean spicer the whole hitl

so you get to louisville. what did the flight attendants say and do e we know how this guy is doing? >> when we initially did take off for louisville about two hours after the original departing time, the flight attendant said they were sorry that we had had to witness the incident. and the flight was dead silent, the mood was very solemn returning back to louisville. even leaving the plane we were told again they apologized they had to witness the incident. but the apology was not coming from any kind of sincerity. it had nothing to do with american airlines as a company. they were sorry it inconvenienced the other passengers. >> i understand people needing to get to the next city on time, but come on now. thank you so much. i appreciate it. i'm so sorry you had to go through that. >> thank you veif for having me. >> thank you. we have an update also on the deadly shooting out in california. that elementary school we have now heard from the police chief giving an update. let's take a listen. >> good afternoon

>> yes, sir. >> is pleasant ridge close to louisville, where the people live in louisville? i mean work in louisville, excuse me. >> we now have a bridge that has been built on the very outskirts of our town that connects us to louisville, kentucky, which makes it very accessible. there's a huge ford motor plant that's just minutes away from us now and then the other -- the other thing that has came into indiana army ammission plant and it's buoyaeen opened up. so our mayor looks at our town as the next boom town. and our subdivision, our particular place has 350 houses on it and it's very localized. we can walk to anywhere in the town and be able to get to the store and buy whatever we need to. a lot of our neighbors don't even have cars because they just walk there. but there's all kinds of land outside of our neighborhood that can be used for this same purpose. it doesn't have to be our neighborhood. we have empty lots all over the place and they can build there. i don't -- i don't understand why our neighborhood, to be honest with you. i just -- it's just what they've ch

. >> several news agencies identified the possible as david dowel, a medical doctor in louisville, kentucky. the federal government launched an investigation. here's the details. >> reporter: most people saw the viral video, united in anger. today, united airlines under fire, the shocking scene reported by passengrs on a flight to chicago to louisville, a 69-year-old man drag off the plane by security. they needed to bump passengers to make room for four crew members, but no volunteers, so the airline was forced to kick someone off based on an algorithm and offered $1,000 compensation. the maximum? 1350. the ceo wrote to employees blaming the passenger, while i deeply regret the situation arose, i stand behind all of you, and i commend you for continuing to go above and beyond to ensure we fly right. >> i could not believe what i was seeing or hearing. i was in shock. >> the backlash now impacting united overseas. international negative headlines. he was shouting he was a doctor, but profiled because he was chinese. the video seen 1 million times in china alone. the serious incident providi

destination louisville, kentucky. when the passengers got on board that the crew started to offer vouchers for a handful of seats. united clarifying the flight was not overbooked it now says it was a crew transport issue claiming passengers were all on board when crew members approached the gate agent. they needed to be in louisville to work on their own flight. four seats would be needed. >> everybody was seated by then. and the fact that they told us we would not leave until four people volunteered. there was just a real sense on the plane that that wasn't right. >> with no takers, a united computer picked four passengers offering them $1,000, the airline says. all complied except for this 69-year-old man who said he is a doctor and needed to get home to treat patients. >> two police come in, in full gear, they tell him that he has to leave the airplane. >> john claussen, the man in the orange shirt sitting in front of the passenger. he saw and heard it all he says. >> how do you react when the police aren't asking

and is told to give up his seat because a united employee had to get to louisville. that's the convenience of the company. for them to do this to this man, they deserve the $250 million hit this stock took today. >> dana: i was surprised, it's a four-hour drive from chicago to louisville. if united really needed its employees to be there in the morning why didn't they get him a car? >> excellent point. it's almost a four-hour walk in the o'hair airport from one terminal to the next. >> dana: some think the market will solve this, as you mention the stock price takes a hit, people not flying on united a problem for people that live in smaller cities, like -- well denver is bigger now, but a city like louisville doesn't have a lot of choice in air travel. it's not like every air carrier is flying there. i don't know if the market can solve it all. >> i think what has to happen now is really severe punitive action. united has to be punished. when he talked about the reimbursement of every passenger on the plane, the danger is the audience will say, oh, how generous. tha

a unit airlines passenger was dragged off of an overbooked flight from chicago to louisville when he refused to give up his seat. >> you busted his lip. >> reporter: passengers were horrified as they saw three chicago airport police officers board the plane and yank the man from his seat, his head hit the arm rest and blood flowed from his mouth as he was pulled down the aisle. >> oh, my god, look what you did to him! >> reporter: witnesses say the flight crew was trying to free up seats for united airlines employees. >> once they dragged the guy off and subsequently the -- the united employees come on the plane and the other passengers were just berating the employees saying things like you should be ashamed of yourself. you should be embarrassed to work for this company. >> in a statement united said the flight, quote, was overbooked. normally when this occurs, passengers are asked to voluntarily give up their seats for compensation, and the situation is resolved. however, this was not the case on sunday night's flight, and united was forced into an involuntary de-boarding situatio

destination louisville, kentucky. when the passengers got on board that the crew started to offer vouchers for a handful of seats. united clarifying the flight was not overbooked it now says it was a crew transport issue claiming passengers were all on board when crew members approached the gate agent. they needed to be in louisville to work on their own flight. four seats would be needed. >> everybody was seated by then. and the fact that they told us we would not leave until four people volunteered. there was just a real sense on the plane that that wasn't right. >> with no takers, a united computer picked four passengers offering them $1,000, the airline says. all complied except for this 69-year-old man who said he is a doctor and needed to get home to treat patients. >> two police come in, in full gear, they tell him that he has to leave the airplane. >> john claussen, the man in the orange shirt sitting in front of the passenger. he saw and heard it all he says. >> how do you react when the police aren't asking

the unidentified man refused. >> he says, no i'm a doctor, i have to be -- i have to be in louisville to see patients tomorrow morning. i can't get off the plane. >> reporter: then after being dragged from the plane, he suddenly returned appearing distraught. >> i have to go home. i have to go home. >> reporter: finally, he was taken away on a stretcher. >> it didn't seem right how united went about pulling someone off the plane who already paid for a ticket and was already on the plane ready to go. >> reporter: the united airlines ceo took to twitter saying i apologize for having to re-accommodate these customers. he promised an investigation and is reaching out to this passenger to talk directly and resolve the situation. but passenger rights advocates point out, even after you buy a ticket, the airline can legally bump you without your consent. though they must offer compensation. >> a public relations disaster but not just a public relations disaster, this is an example of how not to treat a passenger that you already boarded. >> reporter: late today chicago airport police suspend

a man who paid for his seat, a doctor who wanted to get back to his patients in louisville dragged off the plane. universal condemnation for unit this had morning. welcome to "early start." i'm christine romans. >> pleasure to be with you here. >> you, too. >>> we start with the white house. new confusion over president trump's red line in syria. air strikes president trump ordered against the air field. spicer seemed to significantly lower the threshold against the assad regime that would trigger a response. the administration is now saying never mind, spicer's words should not be taken literally. the latest from the white house. >> reporter: good morning, borrow sbis christine. ever since president trump ordered a military strike in syria, the question has been what comes next? the white house offered more confusion than clarity yesterday on that question after white house press secretary sean spicer said this. >> if you gas a baby, if you put a barrel bomb in to innocent people i think you can -- you will see a response from this president. that is unacceptable. >> spicer made a ref

the one in louisville, it is on the university of louisville campus. those are ones that i would describe as college cases rather questions. community one is about jefferson davis and has expanded to people like lee and other generals. i'm not heard a lot of controversy over common soldier monuments, and i would be surprised to hear it, really. there's something about the common soldier that is really quite affecting. a soldierield was during the war. just lost any faith in the meaning of what they were fighting for because he saw so much death. i think the common soldier necessary. -- it is necessary to and whatwhat they did they took responsibility for. , the the hospital's places for the wounded are where the monuments are. it is saying something about how citizens took a role in the destiny of their country. has real import, for better or worse. it is meaningful. they're saying, it is hallowed ground. the ground is important. where the dead are is important. decentuld add that no person would want to desecrate anyone's grave. even the worst slave o

>> you can't just start in isolation at the louisville rally. for weeks beforehand, he was making comments about protesters being taken out on stretchers. he was offering to pay his supporters' legal fees. he had the best seat in the house to see what effect his rhetoric was having on the audience. and you and others in the media were doing a very good job of reporting what was happening there. unless he was living in a bubble, he couldn't have been unaware of what effect his rhetoric was having on people. and even in the tape you're playing, you can hear the anger and the venom in his voice. and this is just unprecedented conduct by a candidate for the president of the united states. and he needs to be held accountable. >> now, you don't have to be hurt to get an assault, but i'm curious, were you hurt at all? >> yes, i was punched. i was sore several days, gave me anxiety. >> we're going to continue to follow. it's an interesting case. the interesting aspect to me will be the causation effect. someone laying their hands is an easier one. thank

the unidentified man refused. >> said no, i'm a doctor, i have to be in louisville to see patients tomorrow morning. i can't get off the plane. >> reporter: after being dragged he returned appearing distraught. >> i have to go home. >> reporter: finally he was taken away on a stretcher. >> didn't seem right how united went about pulling someone off the plane, paid for a ticket, already on the plane ready to go. >> reporter: the ceo oscar munoz took to twitter saying i apologize for having to re-accommodate these customers. he promised investigation and is reaching out to this passenger to talk directly and resolve the situation. the passenger rights advocates point out even after you buy a ticket the airline can legally bump you without consent, though they must offer compensation. >> a public relations disaster but not just a public relations disaster. this is an example of how not to treat a passenger that you've already boarded. >> reporter: chicago police suspended one of the officers involved. >> really doesn't make sense, does it. in the letter obtained strikes a different tone. calli

united was trying to bump four passengers to make room for crew members who needed to be repositioned to louisville. but when nobody would give up their seat for the $1,000 united said it was offering, the airline started picking passengers to be involuntarily removed. and a very bad week for united began. >> certainly, you know, it's very emotional scene. doesn't have to have that kind of immature reaction when you're asked to leave the plane, you should handle it in a different way. >> reporter: united ceo oscar munoz finally issued a full apology saying, i'm sorry, we will fix this. followed by a tv appearance where he said he felt shame watching the video. and added, the airline will no longer use law enforcement to remove passengers and will review procedures and policies for overbooking and bumping customers. but that came after a social media blow-back on twitter. boycott united started trending. the carrier's become a punch line for jokes about airlines not caring about customers. >> they're going to be the brunt of jokes. it's not just the horror and grief of that moment when they drag tha

flight 3411 from chicago to louisville was over booked after our team looked for volunteers. one refused to leave voluntarily. law enforcement was asked to come to the gate. we apologized for the over book situation and the ceo went on to say this is an upsetting event. i apologize for having to reaccommodate these customers. it he apologizes for having to reaccommodate but not for the way this passenger was treated. >> yeah, look, i agree fully. there are a bunch of wrong parties here. number one you look at the department of aviation security officer who did ask multiple times for the passenger to get up. i think the passenger was wrong not to comply. that aside, these airlines should not be doing this. jetblue prides itself on one of the only who put the customer before the dollar. when you over book flights -- i was trying to get to my grandfather's funeral when i was on an over booked flight. this guy was a doctor trying to get to his patients. it's uncalled for in boiler plate language say we know you purchased this but you're not getting on this plane. >> we would be b

. >> chaos on united flight from chic to louisville. authorities dragged a man off the plane because the airline over booked the flight and it wanted to send its own stand by crew to louisville. wanted to get four passengers to paid off the plane. so when no one volunteered to get off that's what happened. passengers say the man who you saw getting dragged off was a doctor who was saying he had to get to a hospital to meet patients. but nonetheless united had him violently dragged off the plane witnesses say. and that they also say it looked like when they were pulling him out of his seat he hit his head on something and fell unconscious. well today united ceo is finally apologizing. >> a lot people left speechless over that one. >> yeah f you're looking to adopt new furry friend local spca wants to hear from you. >> this is such amazin amazing . dozen of cats and dogs arrived at the brandywine valley spca in west chester. a new leash on live here. people working in national initiative called operation breeding room rescued the animals

in [ screaming ] >> reporter: passengers on the u express flight from chicago to louisville -- united express flight from chicago to louisville were horrified when police forcibly removed a man from his seat. united overbooked the flight and asked others to leave the flight for an $800 voucher. when no one offered, four people were asked to get off the plane. this man refused. >> i don't think we're booking another flight after this. >> reporter: this woman has had bad experiences in the past with united and she calls this the nail in the coffin. >> if they're willing to do this to a paying customer, why should we give them our money? >> reporter: both united's ceo and chicago's department of aviation denounced the officer's actions, one of which is now on administrative leave. despite the widespread disappointment we're hearing from passengers here at sfo and airports around the country, when it comes to united's bottom line, our travel experts say it won't probably make that much difference. >> it will be bad in the short term. >> reporter: chris mcginness calls this a pr nightmare

. >> the 69-year-old was forcibly removed from the chicago to louisville plight on sunday. united said he was one of four people randomly selected to give up their seat to make room for four crew members who had to get to louisville for another flight. one of the chicago aviation security officers involved is now on leave. >> and the backlash is growing this morning. >> there's news of a federal investigation. amy hollyfield is live at sfo. amy? >> reporter: we're at the united terminal where things look normal. people are checking in for their flights. no protests but on social media momentum is building for people to boycott united airlines. here's the video that has people so upset. the united employee were moving the passenger from the flight to make room for off duty united crew members who needed seats on the overbooked flight. the man said he was a doctor and that he needed to get home to see his patients and that's why he did not want to get off that flight. passengers are upset, but we asked them if they're upset enough to boycott the airline. [ screaming ] >> i co

airline was trying to get space for four employees who needed to be in louisville the next day. we have since learned that the man who was dragged off the plane doctor david dao was convicted in 2004 of several counts of obtaining drugs by fraud or deceit and his medical license was restored in 2015. >>> just hours before the high steaks meeting between u.s. and russia trump administration is clarifying its position on involvement in the syrian civil war. >> this comes as white house press secretary apologizes for a serious gaff about chemical weapons, weijia jiang has details. >> the goal, right now in syria and military campaign is focused on accomplishing that is breaking isis. >> reporter: u.s. secretary of defense james mattis explained president trump decision to launch 59 missiles on a syrian airfield isn't signaling a shift in american approach to ending syria's civil war. thursday's strike was in retaliation for syrian dictator bashar al-assad nerve gaza tack. >> putin is backing a person that is truly an evil person. >> reporter: u.s. secretary of state rex tillerson a

they left him in louisville. the employees of united got on and the passengers booed them when they got on the plane, which is all terrible, but this might be the worst part. the ceo of united released a statement via twitter. this is what the ceo tweeted. this is an upsetting event to all of us at united. i apologize for having to reaccommodate these customers. he said reaccommodate. it's like we reaccommodated el chapo out of mexico. [ applause ] >> jimmy: that is such sanitized say nothing take no responsibility corporate b.s. speak. i don't know how he didn't vomit when he sent that out. when you break this down, a man was forcibly dragged off a flight because they oversold it. you that happens, i don't know. and by the way, they almost certainly could have gotten volunteers by offering more money. go up to 1000,000. who cares. it's not the passenger's fault that you sold too many tickets on your plane. imagine if this happened at applebee's. imagine if you sit down, order your three cheese chicken meal, fine

i need to go to louisville. i could not believe what i was seeing or hearing, i was in shock. >> reporter: united airlines told passengers the flight was overbooked. it now says it was a crew transport issue, four seats needed to get a crew from chicago to louisville. $800 in vouchers offered, no takers. so, a united's computer picked four passengers, including the 69-year-old man who said he's a doctor and had patients to treat. the man slipped back on the jet. >> i have to go home. i have to go home. >> reporter: before he was removed again. united's ceo calls it an upsetting event. and apologizes for having to re-accommodate the the overbooking, even demanding a paying customer give up a seat, is perfectly legal. >> it's part of a document that nobody ever looks at called the contract of carriage, which basically gives the airline, the pilot, the flight attendants all sorts of rights to do pretty much whatever they want. >> all right, david kerley live with us tonight. you reported there that it's in the fine

just the other night, bernie sanders was in louisville with tom perez. there come together to fight back tour, and the response was amazing. that was the theme of it. we need a big tent party, and if we do, allow this energy to permeate the party, we will have a good chance of taking back the congress next year and state legislatures around the country. erik: on activism, do you see the democratic aggressive factor is helping you address the state budget cuts trump is proposing, 30% to state? do see yourself being successful? mr. yarmuth: absolutely. virtually everyone who observed that are looked at the budget said it was dead on arrival when it was issued. 30% thoughts at the state department and 20% cuts at the nih, and the community block grants that fund meals on wheels, totally defunding national endowment for the arts, humanities, and the corporation for public broadcasting. those programs and entities have huge support in red and blue districts. that was -- i know some people called it the opening bid in the budget negotiations. to be honest, tha

dao was one of four passengers designated to leave flight 3411 between chicago and louisville to make room for four republic airways employees to needed to get to louisville to staff the flight on monday morning. it's up to the airlines to .hoose who must leave in these situations. united's computer system weigh several factors including ease of rebook, final destination, whether the traveler is alone, with a family, or an unaccompanied minor. even frequent flier status. >> airlines will be more likely to bump you if you have no status in the frequent flier program, if you paid a super low fare or if you're in economy class. >> reporter: last year, united involuntarily denied boarding to nearly 3800 fliers out of more than 86 million, better than the industry average. now, united is still facing a firestorm on social media, and, scott, growing anger in china, which is a key market for united, where many felt race air force factor. >> pelley: kris van cleave, thanks. up next, new guidelines for prostate cancer tests. >> pelley: today, an >> pelley: today, an influential federal panel o

just the other night, bernie sanders was in louisville with tom perez. their come together to fight back tour, and the response was amazing. i was kind of the theme of it. we need a big tent party, and if we do and allow this energy to permeate the party, we will have a good chance of taking back the congress next year and state legislatures around the country. that is what we are focused on. erik: on activism, do you see the democratic aggressive factor -- activism helping you address this the budget cuts trump is proposing, 30% to state? do see yourself being successful in opposing those? rep. yarmuth: absolutely. virtually everyone who observed that or looked at the budget said it was dead on arrival when it was issued. there are few members. not a lot of republicans will vote for cuts, 30% cuts at the state department and 20% cuts at nih and any community development block grants that funds meals on wheels and those things. totally defunding the national , nationalfor the arts endowment for the humanities and the corporation for public broadcasting.

in exchange for hundreds of dollars in flight vouchers so crew members could travel from chicago to louisville on sunday. when no one agreed, the airline says it randomly selected four passengers, including the unidentified man in the video who would not leave. >> can't they run -- [ inaudible ] >> hey, hey! >> oh, my god. >> that's chilling. >> according to witnesses he resisted saying he was a doctor and had to see patients in the morning. three chicago aviation officers ripped him from his seat and dragged him down the aisle over the protest of the nearby passengers. this video on twitter showed the man's face blood idea after he hit his head on an armrest as officers tried to remove him. the man returned, going down the aisle of the plane, appearing distraught. he was eventually taken away on a stretcher. united ceo apologized to customers and said the company was reaching out to the passenger to talk directly with him to resolve this situation. but several hours later in an e-mail to employees, which included a timeline of the incident, munoz claimed the plane's crew followed established

louisville, kentucky. it's when the passengers got on board that the crew started to offer vouchers for a hand full of seats. >> $800 sounded nice. i thought it was unusual nobody was volunteering. i think it was because there was no other flight until 2 p.m. today. >> reporter: united saying they weren't overbooked. they claim the passengers were all on board when crew members approached the gate agents and needed to be in louisville to work on their own flight. four seats would be needed. >> everybody was seated by then, and the fact that they told us we would not leave until four people volunteered, there was just a real sense on the plane that that wasn't right. >> reporter: with no takers, a computer picked four passengers offering them $1,000, the airline says. all complied except this 69-year-old man who said he's a doctor and needed to get home to treat patients? >> two police come in in full gear. they tell him he has to leave the plane. >> reporter: john, the man in the orange shirt was sitting r