but instead of helping them their bank, royal bank of scotland — which itself had to be bailed out — has been accused of systematic abuse of its customers. a leaked report by the financial conduct authority, seen by the bbc, says it mistreated almost all of its customers with 92% of viable firms experiencing "some form of inappropriate action" by the bank. one small business owner has told the bbc he considered suicide. rbs denies the allegations. here's our business correspondent, joe lynam. it's britain's biggest lender to businesses, it's customers are the backbone of our economy, but a major report has highlighted the scale of mistreatment faced by some at the hands of rbs. we opened in december 98... this man used to own bowling complexes and was an rbs for deck decades. when when profits fell during the recession, his bowling bigs was placed into the restructuring unit, supposedly to get the company back on its feet. restructuring unit, supposedly to get the company back on its feetm was like the gestapo walking in. the aggression, the divisiveness, the whole way in which they'

but instead of helping them their bank, the royal bank of scotland, which itself had to be bailed out, has been accused of systematic abuse of its customers. a leaked report by the financial conduct authority seen by the bbc says it mistreated almost all of its customers, with 92% of viable firms experiencing "some form of inappropriate action" by the bank. one small business owner has told the bbc he considered suicide. rbs denies the allegations. here's our business correspondent joe lynam. it's britain's biggest lender to businesses, its customers are the backbone of our economy, but a major report has highlighted the scale of mistreatment faced by some at the hands of rbs. tunbridge we opened in december ‘98... tracy standish used to own bowling complexes and had been an rbs for decades. when profits fell during the recession, his bowling business was placed into rbs‘s restructuring unit, grg, supposedly to get the company back on its feet. it was like the gestapo walking in. the aggression, the divisiveness, the whole way in which they'd talked. they would bang tables, shout,

but instead of helping them their bank, the royal bank of scotland, has been accused of systematically mistreating many of them. a leaked report for the financial conduct authority and obtained by the bbc reveals the extent of that abuse. it shows that hundreds of companies which the bank said needed restructuring were treated inappropriately, in many cases deliberately. 0ne business owner has told the bbc he considered suicide. rbs denies the allegations. we bailed out rbs when it was in trouble, but when thousands of its business customers got into difficulties, the bank, in many cases, was much less generous. the uk's biggest business bank has admitted that it mistreated many small firms, but now we have learned about the scale of this mistreatment. tracy standish was the former owner of the bowlplex chain and had been an rbs customer for decades. tunbridge we opened in december ‘98. when profits fell during the recession, his bowling business was placed into rbs's restructuring unit, grg, supposedly to get the company back on its feet. it was like the gestapo walking in. their ag

tonight at six: a damning report accuses royal bank of scotland of the systematic abuse of its business customers. a leaked report shows that hundreds of the banks' business customers complained they were mistreated, one man tells us he considered suicide. it was like the gestapo walking in, the aggression, the divisiveness, the whole way in which they'd talked. rbs, the biggest lender to companies in the uk, denies the allegations. we'll be asking what more can be done to protect customers? also on the programme: convoys of lorries, linked by wi—fi, with only one driver, they'll be tested on britain's roads next year to try to cut emissions and reduce congestion. more than 20 people have been killed in violence in india after a self—styled spiritual guru was convicted of rape.

but instead of helping them, their bank — the royal bank of scotland — has been accused of systematically mistreating many of them. a leaked report for the financial conduct authority — and obtained by the bbc — reveals the extent of that abuse. it shows that hundreds of companies which the bank said needed restructuring were treated inappropriately, in many cases deliberately. one business owner has told the bbc he considered suicide. rbs denies the allegations. here's our business correspondent joe lynam. we bailed out rbs when it was in trouble, but when thousands of its business customers got into difficulties, the bank, in many cases, was much less generous. the uk's biggest business bank has admitted that it mistreated many small firms, but now we have learned about the scale of this mistreatment. tracy standish was the former owner of the bowlplex chain and had been an rbs customer for decades. tunbridge we opened in december ‘98. when profits fell during the recession, his bowling business was placed into rbs‘s restructuring unit, grg, supposedly to get the company back on

royal bank of scotland sees its first half—year profit in three years. it earned £939 million — that's compared with a £2 billion loss in the same period last year. theo leggett is in our business newsroom. looking through the numbers, what do you make of it? they are very strong numbers for the first top of this year and i think that reflects what rbs has been doing, which is consolidating its attention on its uk and ireland —based retail and corporate banking. trying to focus more on its core businesses. the comparison with last year is a bit misleading because last year, for example, rbs made its final dividend payment to the uk government, which was more than £1 billion. it also had a big amount of money set aside for payment protection insurance payment and so on. so there were a lot of one—off items that made the figures seem worse than they were. it is moving its headquarters?m it is moving its headquarters? it is talking about moving them if it loses its european passport rights of the brexiter. it already has a dutch banking licence acq

a leaked report accuses royal bank of scotland of the systematic abuse of its business customers. hundreds of customers complained they were mistreated. rbs denies the accusations.

the royal bank of scotland, still mainly owned by the taxpayer, reports substantial profit for the first half of the year. ireland's prime minister and challenges britain to come up with an answer to the difficult issue of the irish border. the brazilian forward neymar‘s unveiled at paris st—germain, as the most expensive player in the history of football. as the deadly heatwave in europe continue, a warning for holiday—makers and those living in countries with temperatures now reaching over a0 degrees. and i am here at the london stadium as mo farah goes for gold on the opening day of the world athletics championships. and coming up in the sport on bbc news, england won the toss and decided to bat on the first morning of the fourth and final test at old trafford — they lead the series 2—1. good afternoon and welcome to the bbc news at one. the man leading the investigation into claims of collusion between president trump's election campaign and russia, has convened a grand jury and russia, has convened a grand jury to consider whether there are grounds for criminal charges. th

it will take the royal bank of scotland into a rock so royal bank of scotland into a rock so mike ross for the night here running. things that do matter, capital was 4.7%. the domestic business is going, the costs have been cut by £500 million each year. there is a lot to be very happy about but we are going to be at least another two years. the share price went up 2.5% today but is still what half we need. with trepidation, simon mccoy wants to was... i wondered! ben trepidation, simon mccoy wants to was... iwondered! ben broadbent said that the rate increase will be higher than we are all the ring. rates could go to 1% by the end of 2018. -- rates could go to 1% by the end of 2018. —— than we are all fearing. what i do think is that if interest rates to go up, the wafers in margins that people have and the percentage increase of borrowing costs would pretty much kill the economy have. it is pretty weak as it is at the moment. unless we can get wage inflation up dramatically and also economic activity, there is no question about lack of clarity in the brexit negotiations temporar

royal bank of scotland has reported its first half—year profit in three years. the bank, which is still predominantly owned by the taxpayer, made almost £9a0 million in the six months to the end ofjune, compared with a loss of £2 billion in the same period last year. our correspondent, joe lynam, is here. quite a turnaround. how have they done it? rbs is shrinking itself and has been doing so for the past nine yea rs. has been doing so for the past nine years. it was a major global bank, with m investment bank attached to it. -- with with m investment bank attached to it. —— with an investment bank. it has had to set down the investment bank, said on campus in case things go wrong, and focus more won the uk. that's what it's doing. it is the biggest lender to companies in britain, smes, except. but it is also a major retail bank. natwest is one of the biggest mortgage providers in the land. it is sticking to the knitting, rather than the major global footprint it had at the time of the global crisis. but it is substantial, it is getting its act together. Â

the royal bank of scotland was back in profit in the six months tojune, the first time it's been in the black since 2014. the bank, which is still mostly owned by taxpayers, made a recorded profit, of £939 million, compared with a £2 billion loss, in the same period last year. the headlines on bbc news: a one—man world superpower — sir mo farah celebrates with his family after winning gold in the 10,000 metres on the opening night of london's world athletics championships. ireland's prime minister tells britain the clock is ticking on brexit — and accuses theresa may's government of having no plan for the irish border. president trump calls the russia allegations ‘a fake story‘ — as the possibility of criminal charges grows. hello and welcome to our look ahead to what the front pages will be bringing us tomorrow. with me are two political commentators and former downing street advisers, lance price and giles kenningham. tomorrow‘s front pages, starting with the daily mail, which leads with the daily mail, which leads with accusations that the national trust is exploiting

the royal bank of scotland saying, it will now move its european headquarters to amsterdam. it is just one of a string of financial institutions making the jump. reporter: london is europe's financial camp -- capital. almost all the major banks have headquarters here. it is where 1/5 of global transactions take place. it is one of the key sectors of the british economy, adding around 7% of gross value. but that may soon come to an end, thanks to brexit. financial institutions could soon be moving their european headquarters away from london, to keep them inside the e.u. most banks have chosen frankfurt, including deutsche bank and j.p. morgan. second place is paris. french banks like bnp paribas are heading home. also, amsterdam. frankfurt is pulling out all the stops to attract the big banks. there are thousands of well-paid employees. it is far from clear that can be enough to knock london from its pedestal, when it comes to banking. reporter: 2017 will be a great vintage for italy's winemakers. a heat wave has crated the perfect conditions for an early grape harvest. blac

royal bank of scotland, rbs, made over £900 million in profit in the last six months. and it said its moving about 150 staff to amsterdam after brexit. but the bank, still 73% owned by the tax—payer, may not make a full year profit. it all depends on how much it has to pay out in legal costs in court cases in the us that relate to the 2008 financial crisis. one of the uk's biggest business lobby groups has urged the cabinet to stop "dancing around the edges" of brexit. the institute of directors — it has about 30,000 members — has criticised the cabinet for engaging in what it called "a range of speculative arguments over transition". it warned that without agreement, business faces "short—term chaotic cliff edges". good afternoon. more impressivejobs numbers out of the us. the world's biggest economy added 209k new positions injuly. samira hussain is in new york. so, this is impressive because it's ahead of expectations? yes, absolutely. analysts were only expecting about 180,000 jobs for the month ofjuly. but this really came in much higher than expected at 2

giants including barclays lloyds banking group and royal bank of scotland the claims on behalf of thirty nine american banks it's part of a much broader rigging scandal which came to light back in two thousand and twelve joining me now. now from london steve keen the author of can we avoid another financial crisis and the world's first crowd funded economist at page tran dot com steve thanks for joining me now let's talk about this case do you think the u.s. government actually has a solid case here. or has a rock solid case this is a classic case of collusion and market manipulation and the trial is a model just go into the court and so i like them as they were guilty what's the follow on that's that's frightening but let's look at what a lot of people are asking which is essentially who sets and enforces the rules where was the oversight in this panel this is a huge scandal. well the problem is that if you look at a lot of our actually came from an actual concept of using it as a by sustaining interest rights. mainly private bonds but also some government bonds around the world is that

bailed out by the taxpayer — now a damning report accuses royal bank of scotland of the systematic abuse of many of its business customers. it reveals how businesses in trouble were deliberately mistreated by the bank — rbs has set aside hundreds of millions of pounds for compensation. it was like the gestapo walking in, their aggression, their divisiveness, the whole way in which they'd talked. rbs — the biggest business lender in the uk — has apologised for some of its practices but denies systematic mistreatment. also tonight: police in brussels shoot dead a man who attacked two soldiers with a machete — it's being treated as a terrorist incident. hurricane harvey gathers strength as it heads towards texas — it could be the biggest storm to hit america in more than a decade. riots in india after a self—style spiritual guru

let's take a look at some of the day's other top stories: the royal bank of scotland was back in profit in the six months tojune, the first time it's been in the black since 2014. the bank, which is still mostly owned by taxpayers, made a recorded profit, of 939 million pounds, compared with a two billion pound loss, in the same period last year. the nhs says it's found a bed for a suicidal teenager, whose case prompted a seniorjudge to issue a scathing attack on services for children with mental health problems. the head of the family courts in england and wales said if a safe place wasn't found for the girl on her release from a secure unit, then the state would have blood on its hands. two officers and two pilots, accused of misusing a south yorkshire police helicopter to film naked sunbathers and a couple having sex have been cleared of all charges. during the trial, the four men blamed a former colleague, pc adrian pogmore, who'd already admitted misconduct in a public office. they're young, british, and taking on hollywood. a new generation of black actors, including john boyega i

the royal bank of scotland was back in profit in the six months tojune, the first time it's been in the black since 2014. the bank, which is still mostly owned by taxpayers, made a recorded profit of £939 million, compared with a £2 billion loss in the same period last year. airlines are urging british holidaymakers in europe to allow extra time to get through security and passport controls this weekend. the eu has been struggling to implement tighter checks because of a lack of trained staff. the nhs says it's found a bed for a suicidal teenager, whose case prompted a seniorjudge to issue a scathing attack on services for children with mental health problems. the head of the family courts in england and wales said, if a safe place wasn't found for the girl on her release from a secure unit, then the state would have "blood" on its hands. sales of new cars have fallen for the fourth month in a row. two officers and two pilots, accused of misusing a south yorkshire police helicopter to film naked sunbathers and a couple having sex, have been cleared of all charges. during the trial, th

royal bank of scotland, rbs, made over £900 million in profit in the last six months. and it said its moving about 150 staff to amsterdam after brexit. but the bank, still 73% owned by the tax—payer, may not make a full year profit. it all depends on how much it has to pay out in legal costs in court cases in the us that relate to the 2008 financial crisis. one of the uk's biggest business lobby groups has urged the cabinet to stop "dancing around the edges" of brexit. the institute of directors, it has about 30,000 members, has criticised the cabinet for engaging in what it called "a range of speculative arguments over transition". it warned that without agreement, business faces "short—term chaotic cliff edges". good afternoon to you. we've been talking about the gender pay gap quite a bit over the last few weeks. the average female worker in the uk earns 13.9% less than her male counterpart — based on the mean average for full—time employees. that translates to just over 86p for every pound a man earns. joining us now is tv host and author, june sarpong. tha

a leaked report accuses royal bank of scotland of the systematic abuse of its business customers — hundreds of customers complained they were mistreated. rbs denies the accusations. it was like the gestapo walking in, the aggression, their divisiveness, the whole way in which they talked. major travel disruption is expected across the uk as millions try to get away for the bank holiday weekend while engineering works are carried out on some of the country's busiest rail routes. police in northern india say at least 28 people have been killed in violent clashes at after a self—styled religious leader is convicted of rape. also in the next hour — texas braces itself for hurricane harvey.

the royal bank of scotland is to cut jobs in order to restructure. it is considering changes to its operating model that will lead to a cut in it jobs. rbs says the move is necessary to becomes a simpler, smaller bank focused on the uk and ireland. we're going to start with those unemployment figures — sounds like good news — at 75.1%, the proportion of people in work is the highest it has been since 1971. but the amount we are being paid for that work isn't keeping up with the rate at which prices are rising — yesterdays inflation figures told us average prices are up 2.6% and altho todays wage growth figures were slightly better than expected at 2.1% — that actually means we are taking a pay cut of 0.5%. joining us now is steve bell, chief economist, at bmo global asset management. they are spending pounds that is worth less. we are being squeezed. it is not surprising that employers are putting up wages. they don't have that as profit. we can run this economy with low unemployment, that has acted quite good news. it is a screed and anyone

royal bank of scotland has reported its first half—year profit in three years. the bank, which is still predominantly owned by the taxpayer, made almost £940 million in the six months to the end ofjune, compared with a loss of £2 billion in the same period last year. the irish prime minister, leo varadkar, will address the issue of brexit and the border with northern ireland this morning, when he makes his first official visit to the province. in the past he's said the roads should remain open, but has cast doubt on the british government's suggestion that technology could be used to monitor trade. unionists have described some of his comments as "unhelpful". hmrc has pledged to make ‘significant improvements‘ to it's new child benefit website after complaints from thousands of parents. the treasury select committee has demanded the change. the site is meant to help parents access the tax—free childcare scheme and free childcare for all three and four—year—olds. parts of europe are experiencing their warmest sustained heatwave in more a decade. tempe

, but all of the highs on the recession, royal bank of scotland swing into a profit for the first time in three years, calling it the best six-month result since the financial crisis on the flip side of things, it's been a rough day for uk homebuilders you've got barratt, also p persimmon. they could wind down or replace it ahead of schedule that program will end in 2021. pearson, the education publisher slashing its dividends and about 300 jobs they have been hurt by that trend toward digital textbooks they've lost their value in the last 12 months but sara, remember, at the end of the worldwide exchange, things were tepid. now they're really robust. >> i remember, don you guys remember, don't you >> john and i were e-mailing at 5:00 going, look at the action in europe. >> it's interesting that european stocks did better than u.s. stocks did because they finally got a 1% weaker euro helping the exporter stock sleep well tonight >>> let's get back to sue herrera with the update. sue? >>> afghan officials say a taliban suicide bomber struck a nato patrol thursday night, killing a servic

the royal bank of scotland, which is still predominantly owned by the taxpayer, has reported a substantial profit, after a £2 billion loss in the same period last year. the bank made almost £940 million in the six months to the end ofjune. it also announced it's in talks to move its european headquarters to amsterdam after britain leaves the eu. our business correspondent joe lynam reports. it's been posting annual losses for almost a decade but today, at least, it can say that things were looking up in the first half of the year. rbs made what's called an attributable profit of £939 million over the past six months. that reversed losses of more than £2 billion over the same period a year ago. and unlike barclays or lloyds, rbs won't be setting aside any more money for ppi. its boss admitted that taxpayers would not be getting their money back in full if the government sold its shares in rbs immediately. if we sold it, they wouldn't get their money back, but it is... what we're trying to do is create a good bank so they get as much of that money back as possible. and a 70% stake won't

they also have an interesting story here about the royal bank of scotland. rbs braced for the threat of a hard brexit with an amsterdam contingency plan. 0bviously an amsterdam contingency plan. obviously we spoke about that earlier this week, with rbs saying that a fewjobs, about 150, would be based in holland in the netherlands. just as it is preparing to brexit, as the uk leads the eu. peter russia will be with us with papers later on. the main stories this morning: mo farah has secured a 10th straight global title at the athletics championships in london. he begins his long goodbye. prosecutors in the us say a british computer expert has admitted to creating software that steals ba n k admitted to creating software that steals bank details, an allegation his lawyer denies. here's jay with a look at this morning's weather. here's jay with a look good morning. that looks ominous! 0minous but promising, maybe? a bit ofa 0minous but promising, maybe? a bit of a mixed bag. 0minous but promising, maybe? a bit ofa mixed bag. some 0minous but promising, maybe? a

here banks including royal bank of scotland and lloyds tsb had to be rescued with billions in taxpayers' money. the aa says seven out of ten drivers avoid parking spaces that require payment by phone. it says motorists, especially the older ones, prefer to pay with cash, even if the meters don't give change. the aa says that many are put off by administration fees and voice controlled payment systems. kenya's incumbent president uhuru kenyatta has taken a strong lead as votes are counted after tuesday's election. with more than three—quarters of results in, mr kenyatta has a lead of close to 10% over his rival. however, the opposition coalition has rejected the figures, and has accused officials of publishing fake results. tributes have been paid to the american country music star, glen campbell, who has died after what his family called a "long and courageous battle" with alzheimer's. he was 81. # likea # like a rhinestone cowboy. # he was famous for hits including rhinestone cowboy and wichita lineman. dolly parton said he had "one of the greatest voices of all time". let's go to pa

the royal bank of scotland, which is still predominantly owned by the taxpayer, has reported a substantial profit, after a two billion pound loss in the same period last year. the bank made almost £940 million in the six months to the end of]une. it also announced its in talks to move its european headquarters to amsterdam after britain leaves the eu. our business correspondent joe lynam reports. it's been posting annual losses for almost a decade, but today at least, it can say that things were looking up in the first half of the year. rbs made what's called an attributable profit of £939 million over the past six months. that reversed losses of more than £2 billion over the same period a year ago. and unlike barclays or lloyds, rbs won't be setting aside any more money for ppi. its boss admitted that taxpayers would not be getting their money back in full if the government sold its shares in rbs immediately. if we sold it, they wouldn't get their money back, but it is... what we're trying to do is create a good bank so they get as much of that money back as possible. and a 70% stake w

in other business news: royal bank of scotland is to cut more than 800 itjobs as part of a major reorganisation. the bank, which is 72% owned by the taxpayer, says it is considering changes to its operating model that would lead to a cut in itjobs. rbs says the move is necessary to become a simpler, smaller bank focused on the uk and ireland. whilst its president trump‘s communication tool of choice, it‘s a tweet by former president barack 0bama that has become the most liked in twitter‘s history. the tweet quoted nelson mandela with a picture of mr 0bama with a group of children from different racial backgrounds. it has been liked almost three million times since it was posted on 13th august following the attack in charlottesville, virginia. nestle is launching three new varieties of the walnut whip, its oldest chocolate brand, without a nut on their peak. the question is, has the maker of the walnut whip gone too far in removing the famous nuts, from a new version of the chocolate? shares in admiral sank as much as 7% earlier today after the insurer said the rising cost of personal inju

here, banks including royal bank of scotland and lloyds tsb had to be rescued with billions in taxpayers' money. children's services are being pushed to breaking point, due to increased demand and cuts in council budgets, according to the local government association. it says three quarters of english councils overspent on child social ca re councils overspent on child social care i about half £1 billion last year. a government spokesman said councils would receive around 200—billion pounds for local services up to 2020. the lga says it's not enough. councils are facing a double whammy. a big cut in government grants and a big increase in the number of children who need those services and so we are saying there will be a £2 billion gap by the end of this decade in the amount of money councils need compared to the amount of money councils have got. that will lead to big problems in making sure we can keep children safe on the way the members of the public would expect us to. tributes are being paid to one of the most successful american singers, glen campbell, who's died six years aft

some interesting financial results from the royal bank of scotland this morning — ben is here. profit? it is not often we talk about profit with rbs. no, but there is a caveat. a profit of £939 million but it is a familiar tale that we have talked about a lot, litigation and restructuring costs still wearing on the bank, they have to pay a lot of money to clea n they have to pay a lot of money to clean up past mistakes. but also restructuring because the way we bank is changing they are reducing branches and investing more online but also they have to ring fence the two parts of the bank and separate them, so retail banking, the high—street branches, customer accounts, they have to separate fact from the investment part, which is seen as from the investment part, which is seen as risky, so they are separating the two in the wake of the financial crisis. nonetheless, they say they are on track to return it to private hands because remember it to private hands because remember it is still in huge part owned by taxpayers. we will keep across that, then, thank you very much. pol

royal bank of scotland is to cut more than 800 itjobs as part of a major reorganisation. the bank, which is 72% owned by the taxpayer, says it‘s considering changes to its operating model that would lead to a cut in itjobs. rbs says the move is necessary to becomes a simpler, smaller bank focused on the uk and ireland. uk unemployment has fallen to a new 42—year low. the jobless rate has fallen to to 4.4%, but wages still aren‘t rising enough to catch up with rising prices, and so the squeeze on real incomes continues. joining us now is steve bell, chief economist, at bmo global asset management. first of all, your thoughts on the headline rate, falling to 4.4%, war people in work. great news on jobs. —— more. not so good news on pay. pay is inching up. slower than inflation. the reason for that is that the pound has fallen a lot in the last year and you are spending pounds that are worth less, so whether you are on holiday abroad or buying an imported good, you are being squeezed. it is not a rising employers aren‘t putting up wages because they don‘t have