alfonsi: did you think you were okay? >> kaible: sure. i mean, that's what you pay insurance for. >> alfonsi: the city condemned kaible's home, saying it was damaged beyond repair. the house had been knocked off its foundation. his insurance company, wright flood, sent an engineer to inspect the damage. three weeks later, the kaibles couldn't have been more surprised. >> kaible: i get the engineering report, that there's no structural damage to the house. so i'm going like, "what do you mean there's no structural damage? the house is not what it was before." >> alfonsi: the insurance company agreed to send someone back out to the house. surprisingly, it was the same engineer, george hernemar, who worked for a company called u.s. forensic. >> kaible: i said, "george, how could you write a report like that?" he goes, "it's not my report." i said, "what? what do you mean, it's not your report?" he says, "wait here." he goes to the trunk of his car, goes... picks up the report and brings it into the house. he says, "this is t

color="#ffff00">>> alfonsi: hurricane harvey has devastated texas. nearly five years after superstorm sandy killed 117 people and caused more than $60 billion worth of damage in the north east. thousands of families that survived sandy say they were then hit by a second wave of fraud. >> i was like, "how can you tell me that you're not going to cover this? that i'm not going to get the full amount of my insurance?" i says, "you got my payments every month." >> alfonsi: as harvey's survivors face a difficult