i called indymac again, let them know we did submit everything in. it's all there. i even circled it. the lady said, "yes, everything's in. let me resubmit the paperwork again." >> eventually, they got word back that it didn't matter. the bank was moving forward with foreclosure. >> they waited until, you know, new year's eve. they were saying that our -- my year-to-date was not on the first page and that they were gonna foreclose. but they waited till the 31st. >> the 11th hour. and knowing most people couldn't respond anyway. >> yeah. >> they were even offered some cash on the spot to vacate. kent and lisa said, "no way!" >> the young man sat down on the table right here and said, "we're gonna give you money." and i said, "no. i am not leaving. we had everything in. there's something not right here." >> after the foreclosure, then you did your research. >> i met with fannie mae, and i showed them what i turned in. "i had everything turned in. do you think you would have approved us?" and he said, "yes." >> they were able to convince fannie mae to rescind the forec