and so nobody was paying much attention to the disturbing events up here around little owego, new york. >> troopers have all been sent to new york city. there's a skeleton crew left at all the stations. >> reporter: back then, sue mulvey was a senior investigator with the new york state police. she took the call morning of september 12th. what did you do? >> i sent two investigators over to talk to calvin harris and sent a uniformed trooper up to the house. >> reporter: calvin harris opened up his house to them. >> he said whatever you need. look wherever you need to look. carte blanche. i want this to be solved. i want this to happen. >> reporter: that morning she knew only this. she had a missing person case on her hands and, with luck, it would resolve itself speedily, as many do. >> we kept hoping, as everyone did, that michele would call her house or call one of her friends and show up. >> reporter: cal said his aunt merry was completely focused on his four children, had to leave it to others to search for michele. >> his thing was, it's time to go to school. now it's time for me