i'm also joined by sofie gillespie, who owns three independently run cafes in glasgow city centre. and she has run them for the past eight years. they haven't opened since the original uk lockdown in march this year. sofiejoins us now live from glasgow. let's begin with you, from a business owner in wales to a business owner in wales to a business owner in scotland, how have you managed to effectively sustain the business, even though you haven't been open for so long? morning, nice to be with you. it has been very challenging for us. we are based in glasgow city centre, 95% of our customers are office workers, we are open monday to friday, 7—3. with all of the top line summary of all of the government guidelines through the whole period have been, stay local, work from home, avoid public transport, which makes our business very challenging. quite early on, we decided in order to mitigate our losses, we would stay closed because the reality is, from speaking to other people opening and closing your business on sometimes extremely short notice, that is not without costs. we just d