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Poster: El Wayno Loco Date: Feb 9, 2015 12:35am
Forum: feature_films Subject: Re: Server 500 error


MESSAGE: Server error 500 -- probably because our servers are overloaded right now.

Please retry either now or later (by hitting refresh/reload).

I've tried via Firefox and also via Safari. No luck.

Size of my file is the same size as usual. Good luck sorting this out!

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Poster: Jeff Kaplan Date: Feb 10, 2015 11:36am
Forum: feature_films Subject: Re: Server 500 error

we are working on a fix. in the meantime i have had success with Firefox on Windows using the "prefer to not use flash" option (link next to the "Classic Uploader" button)

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Poster: Jeff Kaplan Date: Feb 9, 2015 8:08am
Forum: feature_films Subject: Re: Server 500 error

what OS/browsers have you used?

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Poster: picfixer Date: Feb 9, 2015 8:26am
Forum: feature_films Subject: Re: Server 500 error

Win 7 pro 64 bit
IE11, Firefox, Chrome

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Poster: Jeff Kaplan Date: Feb 9, 2015 1:45pm
Forum: feature_films Subject: Re: Server 500 error

thanks. there appears to be a bug in the "Classic Uploader" for some browsers. Hope to have it fixed soon.

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Poster: Jeff Kaplan Date: Feb 10, 2015 11:30am
Forum: feature_films Subject: Re: Server 500 error

we are working on a fix. in the meantime i have had success with Firefox on Windows using the "prefer to not use flash" option (link next to the "Classic Uploader" button)

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Poster: picfixer Date: Feb 9, 2015 2:11am
Forum: feature_films Subject: Re: Server 500 error

Same here I tried IE11, Firefox and Chrome. Same result. OS is win7 pro 64. Jeff, check the other major audio and video forums there have been complaints about this all weekend long.
This post was modified by picfixer on 2015-02-09 10:09:59
This post was modified by picfixer on 2015-02-09 10:11:19

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Poster: picfixer Date: Feb 9, 2015 2:31am
Forum: feature_films Subject: Re: Server 500 error

It just happened again. Here's the error message screen shot

Attachment: cats.jpg

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Poster: Jeff Kaplan Date: Feb 9, 2015 7:43am
Forum: feature_films Subject: Re: Server 500 error

having engineering look into it.