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Oki B6100 User Guide

Document Title and Part Number

B6100 User's Guide
P/N 59344401
Disclaimer

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date.
Oki Data assumes no responsibility for the results of errors or omissions beyond its control. Oki Data also cannot
guarantee that changes in software and equipment made by other manufacturers and referred to in this document will
not affect the applicability of the information in it. Mention of software products manufactured by other companies
does not necessarily constitute endorsement by Oki Data.
Copyright Information

Written and produced by the Oki Data Training and Publications Department.
Contact Information

Please address any comments on this publication to:
Mailing Address

Oki Data Americas

Training and Publications Department

2000 Bishops Gate Boulevard

Mount Laurel, NJ 08054-4620

e-Mail Address

pubs@okidata.com
Web Site

Please visit Oki Data's multilingual web site at: http://www.okidata.com
Trademark Information

The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in
this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are
registered in the United States Patent and Trademark Office; some trademarks may also be registered in other coun-
tries. OKI, Oki Data, and OkiLAN are registered trademarks of Oki Electric Industry Company, Ltd.. PostScript is a
trademark of Adobe Systems Incorporated for a page description language and may be registered in certain jurisdic-
tions. Throughout this manual, "PostScript Level 3" (PS-3) is used to refer to a set of capabilities defined by Adobe
Systems for its PostScript Level 3 page description language. Adobe, Adobe PhotoShop, Adobe PageMaker/Adobe
Systems Incorporated. Apple, AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/ Apple Computer,
Inc. Banyan, VINES/Banyan. DEC, DECnet, LN03, VMS/Digital Equipment Corporation. Hewlett-Packard, HP,
PCL, HP-GL, HP-UX, LaserJet/Hewlett-Packard Co. IBM PC, Token-Ring/International Business Machines Corpo-
ration. Intel/Intel Corporation. Microsoft, MS-DOS, Windows/Microsoft Corporation. Novell and NetWare/Novell,
Inc. The ENERGY STAR logo/United States Environmental Protection Agency. The ENERGY STAR emblem does
not represent EPA endorsement of any product or service. UNIX/UNIX Systems Laboratories.
Emergency First Aid Information

Refer to the Material Safety Data information in the Warranty, Regulatory, and Safety document.

♦ ♦ ♦

Oct 02

Contents

Preface 1-ix

About this Manual 1-x

Scope 1-x
Overview 1-x
Printer Orientation 1-xi
Conventions 1-xi
About the Printer 1-xii
Features 1-xii

Available Configuration 1-xiii

Chapter 1 Getting Started 1-1

Safety Precautions 1-2

Handling the Printer 1-2
Package Contents 1-3

CD-ROM Contents 1-3

Printer Location Requirements 1-4

Printer Weight and Dimensions 1-4
Space Requirements 1-4
Environment 1-5

Parts of the Printer 1-6

Optional Printer Accessories 1-9

Paper Path 1-10

Oki B6100 User Guide

Chapter 2 Using the Printer 2-1

Connecting the Power Cord 2-2

Turning Power On and Off 2-3

Connecting the Printer to the Host Computer 2-4

Parallel Port 2-5
USB Port 2-7

Selecting Print Media 2-11

Paper and Print Media To Avoid 2-1 1

Correct Paper Storage 2-1 1

Recommended OKI Print Media 2-12

OKI Bright White Proofing Paper* 2-12

OKI Premium Envelopes 2-12

OKI Premium Color Transparencies 2-12

OKI Premium Card Stock* 2-12

Print Media Capacities 2-13

Print Media Weight, Type, and Size 2-14

Loading the Universal Paper Tray 2-15

Loading the Front Tray 2-20

Chapter 3 Understanding and Navigating the Control Panel

Menus 3-1

Control Panel Features 3-3

LCD Display 3-3
LED Indicators 3-4
Pushbuttons 3-5

Navigating the Control Panel Menus 3-6

Menu Structure 3-8

Paper Menu 3-9

Interface Menu 3-11

PS Menu 3-13

PCL Menu 3-14

System Menu 3-17

Quality Menu 3-19

Functions Menu 3-20

Status Menu 3-21

Chapter 4 Maintaining the Printer 4-1

Replacing Printer Components 4-3

Replacing the Print Cartridge 4-3

Oct 02

Oki B6100 User Guide

Cleaning the Printer 4-6

Cleaning the Exterior 4-6
Cleaning the Interior 4-8

Moving the Printer 4-9

Moving the Printer a Short Distance 4-9
Moving the Printer a Long Distance 4-10

Storing the Printer for Long Periods of Time 4-10

Installation Problems 5-2

Inoperative Printer 5-3
No Ready Message 5-3
Noise, Smoke, or Smell 5-4

Paper Jams 5-5

Clearing an E2 Paper Jam 5-7
Clearing an E3 Paper Jam 5-10
Clearing an E4 Jam 5-12
Clearing an E7 Paper Jam 5-15
Clearing an E6 Paper Jam 5-18

Print Image Quality Problems 5-20

Other Print Image Quality Problems 5-24

Miscellaneous Problems 5-25

Printer is Inoperative 5-26

Printer Operates Erratically 5-27

Printer Makes Unusual Noises 5-28

Room Lights Dim or Flicker When Printer Starts 5-29

Printer Interferes with Nearby Radio or Television Reception 5-30

Warning Messages and Error Messages 5-31

Warning Messages Table 5-31
Error Messages Table 5-32

Printing a Test Page or Configuration Summary 5-34

Test Page 5-34
Configuration Summary 5-35

Chapter 5

Troubleshooting 5-1

Chapter 6

Using the Duplexer 6-1

About the Duplexer 6-2

Major Components of the Duplexer 6-2

Oct 02

Oki B6100 User Guide

Installing the Duplexer 6-3

Testing the Duplexer 6-6

Solving Duplexer Problems 6-7

Interpreting Duplexer Error Codes 6-7

Installation Problems 6-8

Clearing Duplex Paper Jams 6-9

Correcting Miscellaneous Duplexer Problems 6-12

Removing the Duplexer 6-16

Chapter 7 Using the 550 Sheet Feeder 7-1

About the 550 Sheet Feeder 7-2

Major Components of the 550 Sheet Feeder 7-3

Installing the 550 Sheet Paper Feeders 7-4

Installing One Paper Feeder 7-5
Installing Two Paper Feeders 7-9

Testing the 550 Sheet Feeder 7-14

Selecting Print Media 7-14

Paper and Print Media To Avoid 7-14

Correct Paper Storage 7-15

Print Media Weight, Type, and Size 7-15

Loading Print Media 7-16

Loading the A4/Letter/Legal Paper Tray 7-16

Solving 550 Sheet Feeder Problems 7-20

Interpreting Paper Feeder Error Messages 7-21

Installation Problems 7-22

Clearing an E2 Paper Jam 7-23

Correcting Miscellaneous Paper Feeder Problems 7-24

Removing the 550 Sheet Feeder 7-28

Moving the 550 Sheet Feeder 7-30

Moving the Printer and 550 Sheet Feeder a Short Distance 7-30
Moving the Printer and 550 Sheet Feeder a Long Distance 7-30

Using the Envelope Feeder 8-1

About the Envelope Feeder 8-2

Installing the Envelope Feeder 8-3

Testing the Envelope Feeder 8-7

Selecting Print Media 8-8

Paper and Print Media To Avoid 8-8

Correct Paper Storage 8-9

Print Media Weight, Type, and Size 8-9

Chapter 8

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Oki B6100 User Guide

vii

Loading the Envelope Feeder 8-10

Solving Envelope Feeder Problems 8-12

Envelopes Become Creased when Printing 8-13
Interpreting Envelope Feeder Error Messages 8-15
Correcting Miscellaneous Envelope Feeder Problems 8-15

Maintaining the Envelope Feeder 8-19

Cleaning the Exterior of the Envelope Feeder 8-19

Chapter 9 Using the Offset Catch Tray 9-1

About the Offset Catch Tray 9-2

Major Components of the Offset Catch Tray 9-3

Installing the Offset Catch Tray 9-4

Testing the Offset Catch Tray 9-9

Solving Offset Catch Tray Problems 9-10

Interpreting Offset Catch Tray Error Messages 9-10

Installation Problems 9-1 1

Clearing an Offset Catch Tray Paper Jam 9-12

Correcting Miscellaneous Offset Catch Tray Problems 9-14

Maintaining the Offset Catch Tray 9-18

Cleaning the Exterior of the Offset Catch Tray 9-18

Moving the Offset Catch Tray 9-19

Moving the Offset Catch Tray a Short Distance 9-19
Moving the Offset Catch Tray a Long Distance 9-19

Removing the Offset Catch Tray 9-20

Appendix A Customer Support and Part Numbers A-l

Oki Data on the Internet A- 2
Service and Support A-3

Telephone Support: United States and Canada A-3
Service Centers A-4

Authorized Service Providers A-4

Oki Data Contact Locations A-4

Oki Part Numbers A-5

Printers A-5
Consumables A-5
Options A-5

Oct 02

viii Oki B61 00 User Guide

Oct 02

Preface

In this Chapter . . .

■ "Welcome" on page x

■ "About this Manual" on page x

■ "About the Printer" on page xii

Oct 02

Oki B6100 User Guide
About this Manual

Welcome

Thank you for selecting this printer. This User Guide contains important information about the
operation and care of your printer. Please read this manual in its entirety and keep it at hand for
later reference.

About this Manual
Scope

This User Guide contains all of the information necessary to operate and care for your printer. It
is intended to be used with the pictorial unpacking instructions and the Installation Guide, both
included in the printer packaging. If you have not already unpacked and installed the printer,
please refer to these documents. This guide does not contain instructions for unpacking and
installing the printer.

Overview

This manual contains ten chapters and one appendix.
Preface

The Preface contains information about this guide and about the features and available configu-
rations of the printer.

Chapter 1: Getting Started

This chapter reviews the contents of the printer packaging, explains the parts of the printer, and
describes the space and environment requirements of the printer.

Chapter 2: Using the Printer

This chapter provides information concerning the daily use of the printer, including procedures
for connecting the printer and loading print media, and guidelines for selecting print media.

Chapter 3: Understanding and Navigating the Control Panel

This chapter explains the control panel and its functions, and also demonstrates how to navigate
throughout the various menus and submenus that allow you to view and change the printer set-
tings.

Chapter 4: Maintaining the Printer

This chapter provides information about maintaining your printer. Although the printer requires
very little maintenance, with normal daily use you will need to perform some routine mainte-
nance procedures, including replacing consumable items and cleaning the printer. This chapter
also contains information about moving and storing the printer.

Chapter 5: Troubleshooting

This chapter describes the problems that you may encounter when using your printer, and pro-
vides procedures for resolving the problems. This chapter also lists the warning and error mes-
sages that appear on the control panel display.

Chapter 6: Using the Duplexer

This chapter provides all of the information necessary to install, use, and maintain the duplexer.

Oct 02

Oki B6100 User Guide
About this Manual

Chapter 7: Using the 550-Sheet Feeder

This chapter provides all of the information necessary to install, use, and maintain the 550-sheet
paper feeder option, including procedures for cleaning the feeder and removing paper jams.

Chapter 8: Using the Envelope Feeder

This chapter provides all of the information necessary to install, use, and maintain the envelope
feeder, including procedures for removing paper jams.

Chapter 9: Using the Offset Catch Tray

This chapter provides all of the information necessary to install, use, and maintain the offset
output tray, including procedures for cleaning and removing paper jams.

Appendix A: Customer Support and Part Numbers

This appendix directs you to sources of help and information, and also lists the part numbers for
the printer(s), options, and consumables.

Printer Orientation

Throughout this guide, the four sides of the printer are referred to as front, rear, right, and left.
The front of the printer is the side near the control panel, and the rear of the printer is opposite
the front. The left and right sides of the printer are defined as the sides to the left and right,
respectively, of a person who is facing the front of the printer.

Conventions

This following conventions are used throughout this manual to emphasize certain procedures or
information:

NOTE: A note is a tip or extra information that may be helpful in installing or using the printer.

CAUTION: A caution message provides information that may help you avoid equipment dam-
age, process failure, or inconvenience. Read all caution messages carefully.

WARNING! A warning message indicates the possibility of personal injury if a specific proce-
dure is not performed exactly as described in the guide. Pay close attention to these sections and
read them fully to prevent possible injury.

Oct 02

xii

Oki B6100 User Guide
About the Printer

About the Printer

The printer uses a data modulated laser beam and conventional dry-ink xerographic processes to
produce images up to 1200 dpi resolution at a paper output speed of 26 pages per minute. The
printer can accommodate both plain paper and other print media, and feeds paper from either a
main 550-sheet paper tray or from the front tray, which is designed to feed special print media
such as labels and transparencies.

There are four paper handling options available for the printer. A Duplexer allows two-sided
printing. A 550-Sheet Feeder creates additional paper capacity or variety. An Envelope Feeder
allows printing envelopes. An Offset Catch Tray holds and separates large print jobs.

NOTE: The printer automatically recognizes an option after the option is installed. The printer driver does
not. You must enable (activate) the option in the printer driver after the option is installed.
The steps you will follow vary according to both your operating system and your installed printer
driver. Here are the general steps you will follow.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

You may connect the printer to either a local computer or a computer network system. Applica-
tion and print driver software on the computer controls image generation and print processing.
The computer sends the electronic image to the printer, where the printer turns the electronic
image into a black and white printed image.

Features

Your laser printer has the following features:

■ Quality printing at a high speed

The printer has an output of 26 pages per minute with a resolution up to 1200 dpi.

■ Flexible use of paper sources and delivery methods

The base configuration of the printer includes one 550-sheet universal paper feeder and a
front tray. The paper feeder can be set to any size paper from postcard to 14 inch legal.
The front tray can be set for print media from index card size to 14 inch legal, and also
accommodates envelopes and labels.

You may also add the following paper-handling options to the printer: additional
550-sheet Feeders, Envelope Feeder, Duplexer, Offset Catch Tray.

■ Easy operation

The easy-to-read control panel display clearly shows the status of printer operation. Con-
trol panel pushbuttons allow you to access and view printer menus, submenus, and status
messages.

■ Single-element print cartridge

The integrated print cartridge contains both the toner and the photosensitive drum in a sin-
gle housing, making replacement easy and convenient.

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Oki B6100 User Guide
About the Printer

xiii

■ Continuous printing of up to 1750 sheets

The printer can print up to 1050 sheets unattended when the offset catch tray is installed,
and can print up to 1750 sheets attended when two 550-sheet feeders are installed and
used along with the front tray (100 sheets).

■ Network-readiness

There is an Ethernet Network Interface Card (NIC) option available for the printer.

Available Configuration

Oki B6 100

The printer is available in the following configuration:

■ Memory: 64 MB

■ Resolutions: 600 x 600 dpi, and 1200 x 1200 dpi

■ Paper Input: One 550-sheet universal paper tray for A4/Letter/Legal, and one 100-sheet
front tray for paper, transparencies, envelopes, and other non-standard print media

■ Paper Output: One 500-sheet face-down tray

■ Interfaces: IEEE 1284 Parallel, USB 2.0

■ Printer Languages: PCL6e, Adobe Postscript 3

♦ ♦ ♦

Oct 02

Oki B6100 User Guide
About the Printer

^— »
Oh

Getting Started

In this Chapter . . .

■ "About this Chapter" on page 1-2

■ "Package Contents" on page 1-3

■ "Printer Location Requirements" on page 1-4

■ "Parts of the Printer" on page 1-6

■ "Optional Printer Accessories" on page 1-9

■ "Paper Path" on page 1-10

1-2

Oki B6100 User Guide
Safety Precautions

About this Chapter

This chapter reviews the contents of the printer packaging, explains the parts of the printer, and
describes the space and environment requirements of the printer.

Safety Precautions

This printer is available in either of the following power specifications: 1 10V and 220V. The
specifications that apply to your printer depend on your machine configuration. To prevent fire
or shock hazards, connect the power plug only to a properly rated power outlet.

Handling the Printer

Follow the guidelines below when lifting or moving the printer:

■ The printer is very heavy, and should always be lifted by two people. The weight of the
printer without paper tray, toner cartridge, and paper is about 51 lbs (23 kg). Never
attempt to lift the printer alone.

■ To lift the printer, have two individuals facing each other from the front and the rear of the
printer grasp the recessed areas on each side of the printer. Do not lift the printer by grasp-
ing any area other than these recessed areas.

■ When lifting the printer, maintain proper lifting posture to prevent injuries.

Oct 02

Oki B6100 User Guide
Package Contents

1-3

Package Contents

Make sure that all of the items shown below are included in the printer packaging. If any items
are missing or damaged, contact your dealer.

1. Printer

2. Print Cartridge

3. 550-sheet Universal Paper Tray

4. Power Cord

5. Unpacking Instructions

6. Installation Guide

7. CD-ROM

CD-ROM Contents

The CD-ROM contains printer drivers, software, and documentation designed to help you fully
utilize the printer.

Oct 02

1-4

Oki B6100 User Guide

Printer Location Requirements

Printer Weight and Dimensions

This printer weighs approximately 5 1 lbs (23 kg) and should always be lifted by two people.
The dimensions of the printer are listed below.

■ Printer Height: 16.3 in (413 mm)

■ Printer Width (left to right): 16.6 in (422 mm)

■ Printer Depth (front to back): 17.3 in (439 mm)

Space Requirements

A certain amount of space is required for proper operation of the printer and also for performing
printer maintenance and replacing consumables. Use the following figures to plan for appropri-
ate clearances when determining a location for your printer.

CAUTION: There is a ventilation opening on the left side of the printer. To avoid overheating
and fire hazards, be sure to leave a clearance of at least 8 inches (200 mm) between this open-
ing and the nearest wall or other surface.

8 inches
(200 mm)

24 inches
(600 mm)

12 inches
(300 mm)

Figure 1-1: Top view of the printer.

20 inches

(500 mm)

24 inches

(600 mm)

24 inches

(600 mm)

Figure 1-2: Side view of the printer

24 inches
(600 mm)

Oct 02

Oki B6100 User Guide
Printer Location Requirements

1-5

Environment

Use the following guidelines to determine the best location for the printer:

Horizontal, sturdy, and stable Location with good ventilation Location with stable
surface temperature and humidity

Exposed to direct sunlight Near heating appliances Exposed to direct air currents

Exposed to water and high Exposed to magnetic fields Subject to extreme variations

humidity in temperature and humidity.

1-6

Oki B6100 User Guide
Parts of the Printer

Parts of the Printer

The following figures indicate the names and functions of the main parts of the printer
Figure 1-3: Front of the Printer.

1. Paper Exit Slot

2. Paper Output Tray

3. Control Panel

Provides access to all controls
required to operate the printer.

4. Front Cover

Provides access to the inside of the g
printer, allows you to replace the
toner cartridge or remove jammed
paper.

5. Front Tray

Provides an alternate method of 8 9

feeding paper to the printer.

Accommodates various print media, including envelopes, transparencies, and labels.

6. Tray Extension
Allows you to load large paper sizes in the front tray.

7. Power switch

8. 550-sheet Universal Paper Tray
Holds paper from postcard size to Legal size.

9. Paper amount indicator
Indicates the approximate remaining amount of paper.

Figure 1-4: Rear of the Printer.

10. Top cover

Provides access to the inside of the
printer; removing it allows you to
install the offset catch tray.

11. Rear cover

Provides access to the rear of the
printer; allows you to remove jammed
paper or install the duplexer.

12. Power cord connector

13. Ventilation slot

Releases hot air produced inside the
printer to prevent overheating.

Oct 02

Oki B6100 User Guide
Parts of the Printer

1-7

Figure 1-5: Internal Parts of the Printer
(Front)

14. Print Cartridge

Integrated cartridge
contains the toner and the photo-
sensitive drum.

15. Front Cover

Provides access to the interior of
the printer. Allows you to replace
the print cartridge or remove
jammed paper.

CAUTION: The fuser becomes very hot while the printer is operating. If you need to remove
the print cartridge to remove a paper jam, turn the power off and wait at least 10 minutes before
removing the print cartridge and touching the fuser.

Figure 1-6: Internal Parts of the Printer
(Rear).

16. Fuser

Fixes toner onto the paper.

17. Rear Cover

Provides access to the interior of
the printer. Allows you to install
the optional duplexer or remove
jammed paper.

Oki B6100 User Guide
Parts of the Printer

Figure 1-7: Control Panel.

18. LCD Display

Shows error messages and other status mes-
sages; also displays menus, submenus, and set-
tings.

19. LED Indicators
Show printer status.

20. Pushbuttons

Allow you to navigate through menus, place a
printer offline, or cancel a print job.

Oki B6100 User Guide
Optional Printer Accessories

1-9

Optional Printer Accessories

The following figure shows all of the available accessories as installed on the printer.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Figure 1-8: Optional Accessories.

1. Offset Catch Tray

Holds and separates
large print jobs by off-
setting.

2. Envelope Feeder

Holds a maximum of
75 envelopes or 100
postcards.

3. 550-Sheet Feeder

Holds a 550-sheet
paper tray and pro-
vides extra paper
capacity. The printer
can accommodate two
additional 550-sheet
feeders.

4. Duplexer

Enables two-sided
printing.

Oct 02

1-10

Oki B6100 User Guide
Paper Path

Paper Path

The following figure shows the path that paper travels through the printer:

1. The paper is initially fed from the front paper tray or one of the other paper trays (1).

2. The image is transferred from the photosensitive drum onto the paper (2).

3. The fuser fixes the toner permanently on the paper (3).

4. After passing through the duplexer, if installed, the paper is fed once more through Steps
2 and 3.

5. The paper emerges onto the output tray (5), or the offset output tray, if installed (4).

Figure 1-9: Paper Path.

♦ ♦ ♦

Oct 02

Using the Printer

In this Chapter . . .

■ "About this Chapter" on page 2-2

■ "Connecting the Power Cord" on page 2-2

■ "Turning Power On and Off on page 2-3

■ "Connecting the Printer to the Host Computer" on page 2-4

■ "Selecting Print Media" on page 2- 1 1

■ "Loading the Universal Paper Tray" on page 2-15

Oct 02

2-2

Oki B6100 User Guide
Connecting the Power Cord

About this Chapter

This chapter provides information concerning the daily use of the printer, including procedures
for connecting the printer and loading print media, and guidelines for selecting print media.

Connecting the Power Cord

Use the following procedure to connect the power cord.
1. Insert the power cord into the AC connector on the rear of the printer.

2. Verify that the power switch of the printer is in the [O] (off) position. Then, insert the
plug of the power cord into the AC outlet.

Oct 02

Oki B6100 User Guide
Turning Power On and Off

2-3

Turning Power On and Off

Use the following procedure to turn the printer on.
1. Turn the printer on by pressing [ I ] on the power switch on the left front of the printer.

The status message "Loading" appears on the display. This message indicates that the
printer is warming up and is not ready to print. After about 65 seconds, the status message
changes to "Ready", indicating that the printer is ready to print.

Ready

NOTE: If an error message appears on the display after you turn the printer on, refer to "Warning Messages
and Error Messages" on page 5-31.

Use the following procedure to turn the printer off:

1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the
printer.

2-4

Oki B6100 User Guide

Connecting the Printer to the Host Computer

You must connect the printer to your computer using an IEEE 1284 parallel cable or a USB
cable.

These cables are user-supplied. The printer does not include either of these cables.
The default configuration of your printer has the USB port turned off.

Oct 02

Oki B6100 User Guide
Connecting the Printer to the Host Computer

2-5

Parallel Port

The parallel port is the default port. To connect the printer to your computer using the parallel
port, simply connect the parallel cable to the parallel port on the printer, then connect the cable
to your computer. Use the following procedure to verify that the parallel port is turned on and to
change the parallel port Interface, Format, and Mode settings:

1. Press the MENU button on the control panel.

2. Press the NEXT button until the text "Interface Menu" is shown on the second line of
the display.

3. Press the SELECT button to enter the interface menu.

4. Press the NEXT button until the text "Port" is shown on the second line of the display.

5. Press the SELECT button to enter the port submenu.

6. Press the NEXT button until the text "Parallel" is shown on the second line of the dis-
play.

7. Press the SELECT button to enter the parallel submenu.

8. Verify that the second line of the display contains the text "On," or press the NEXT but-
ton until the text "On" is shown on the second line of the display.

9. Press the SELECT button to change the parallel setting to On. After you have pressed the
SELECT button, the first line of the control panel display should contain the text "Port,"
and the second line should contain the text "Parallel."

10. Press the RETURN button to return to the interface menu. The first line of the display
should contain the text "Interface Menu," and the second line should contain the text
"Port."

11. Press the NEXT button until the text "Parallel Setup" is shown on the second line of the
display.

12. Press the SELECT button to enter the parallel setup submenu.

13. Press the NEXT button until the text "Interpreter" is shown on the second line of the dis-
play.

14. Press the SELECT button to enter the interpreter submenu.

15. Press the NEXT button until the desired interpreter is shown on the second line of the dis-
play. The available interpreter settings include Auto Switch, PCL, and PostScript 3.

16. Press the SELECT button to select the interpreter that you specified in the previous step.
After you have pressed the SELECT button, the first line of the display should contain
the text "Parallel Setup," and the second line should contain the text "Interpreter."

17. Press the NEXT button until the text "Format" is shown on the second line of the display.

18. Press the SELECT button to enter the format submenu.

19. Press the NEXT button until the desired format is shown on the second line of the display.
The available format settings include Raw, Normal, and Binary.

20. Press the SELECT button to select the format that you specified in the previous step.
After you have pressed the SELECT button, the first line of the display should contain
the text "Parallel Setup," and the second line should contain the text "Format."

21. Press the NEXT button until the text "Mode" is shown on the second line of the display.

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Oki B6100 User Guide

Connecting the Printer to the Host Computer

22. Press the SELECT button to enter the mode submenu.

23. Press the NEXT button until the desired mode is shown on the second line of the display.
The available mode settings include Bidirectional and Standard.

24. Press the SELECT button to select the mode that you specified in the previous step. After
you have pressed the SELECT button, the first line of the display should contain the text
"Parallel Setup," and the second line should contain the text "Mode."

25. Press the RETURN button twice to return to the main menu.

26. Press the START/STOP button to exit the menu system.

Oct 02

Oki B6100 User Guide
Connecting the Printer to the Host Computer

2-7

USB Port

The USB port of your printer provides a reliable, high-speed, bi-directional connection between
your printer and PC. The USB standard is designed to deliver complex, graphic-rich documents
to the printer with speed and accuracy. USB-enabled printers and PCs allow up to 127 devices
to be attached to a single USB port. With USB, fast, absolutely reliable, 12Mbps communication
from your PC and printer is achieved.

OS Support

The USB port of your printer supports the following operating system environments:

■ Microsoft Windows 95b and 95c (also known as OSR 2.0, OSR 2.1 and OSR 2.5)

If you are using one of these operating systems, your PC may require an optional upgrade
to work properly with USB. This upgrade is called USBSUPP.EXE and is provided in the
\OTHER\USB directory of your Windows 95 CD-ROM. We do not supply this update. To
find out if your hardware/operating system combination supports USB, run the free pro-
gram USBREADY.EXE, available from www.usb.org.

■ Microsoft Windows 98 and 98se, ME, 2000, and XP

These operating systems come with complete support for USB. You should still run
USBREADY.EXE from www.usb.org to ensure that the required software and hardware
are installed.

■ Apple Mac OS 8.6 and above

This version of Apple's operating system ships with the USB equipped systems and con-
tains the necessary code to support USB. No additional software or hardware should be
required.

Hardware Support

The USB port of your printer supports the following hardware:

■ Intel

Most recent Intel systems will contain the needed components. However, there are a num-
ber of older systems that, while having USB hardware, have an obsolete USB implemen-
tation. Your USB printer will not work with these older systems unless a separate USB
controller card is installed in your system. It is possible to have working hardware but not
have a physical port, in which case the proper connector must be purchased from the sys-
tem supplier.

NOTE: Systems made in 1996 and earlier probably do not support USB correctly on the motherboard;

systems made in 1997 may or may not properly support USB; and systems made since 1998
probably do support USB correctly.

■ Apple

The Apple iMac and G3/G4 systems come with working USB hardware and fully support
your USB printer. Older PCTbased Macintosh systems may be upgraded with a USB
card. This configuration should work with the correct version of the operating system.

2-8

Oki B6100 User Guide

Connecting the Printer to the Host Computer

Installation for Windows

Use the following procedure to install USB for Windows:

1. Verify that your system supports USB and has an available USB connector. If you do not
have an available connector, you may need to purchase a USB hub.

NOTE: You may use an unpowered USB hub, since the printer is considered a self-powered device and will
not draw power from the USB port.

2. Power on the host system and the printer and allow the two systems to finish booting.

3. Attach the USB cable to both the printer and the host. It does not matter which host con-
nector you attach the cable to; however, make sure you always attach it to the same con-
nector.

NOTE: The USB printer port created is associated with the actual port to which the device is attached. If the
printer is attached to a different hardware port, a new USB printer port will be created, even though
it is attached to the same printer.

The maximum length of a USB cable is 16 feet (5 meters). Longer distances may be spanned if
intervening hubs are used. There is a limit of 5 hubs between the host and any given device, giving a
maximum distance of 98 feet (30 meters).

4. Windows displays a dialog box stating that new hardware has been found and Windows is
searching for a driver.

5. Browse to the location of the USB port software and select the appropriate version for
either Windows 95 or Windows 98 (\Software\USB\Win95 or \Software\USB\Win98 on
your CD-ROM or the location where you expanded the driver files).

6. Windows creates a GNUSBn printer port.

7. At this point, you may install the printer normally, either by using the 'Add Printer" wiz-
ard or by running the appropriate setup program, or your system may announce that "New
Hardware has been found." In either case, install the driver required for your printer at this
time.

8. After the printer has been installed, make sure that it prints to the GNUSBn port.

9. Ensure that the Spooler settings for the printer have "Disable bi-directional support for
this printer" checked.

10. Your USB printer is now ready to print.

Oct 02

Oki B6100 User Guide
Connecting the Printer to the Host Computer

2-9

Installation for Mac OS 8.6

1. Power on the printer and the host computer.

2. Ensure that the "Apple LaserWriter Software" is installed.

3. Attach the USB cable to the host and the printer. Note that the printer is considered a "self
powered" device and as such may be plugged into any available USB port on the Macin-
tosh, including the one on the keyboard .

4. Open the "Desktop Printer Utility" (installed when you installed the Apple Laser Writer
Software).

5. Choose the correct driver to use, depending on the printer you are installing.

6. Choose "Printer (USB)" and press "OK."

7. Choose the PPD file that corresponds to your printer.

8. Choose the correct printer.

9. Press "Create."

10. You now have a desktop shortcut to the USB printer and are ready to print.
Using the USB Port

If you would like to use the USB port instead of the parallel port, use the following procedure to
turn the USB port on and change the USB interface and format settings on the printer:

1. Press the MENU button on the control panel.

2. Press the NEXT button until the text "Interface Menu" is shown on the second line of
the display.

3. Press the SELECT button to enter the interface menu.

4. Press the NEXT button until the text "Port" is shown on the second line of the display.

5. Press the SELECT button to enter the port submenu.

6. Press the NEXT button until the text "USB" is shown on the second line of the display.

7. Press the SELECT button to enter the USB submenu.

8. Press the NEXT button until the text "On" is shown on the second line of the display.

9. Press the SELECT button to change the USB setting to On. After you have pressed the
SELECT button, the first line of the control panel display should contain the text "Port,"
and the second line should contain the text "USB."

10. Press the RETURN button to return to the interface menu. The first line of the display
should contain the text "Interface Menu," and the second line should contain the text
"Port."

11. Press the NEXT button until the text "USB Setup" is shown on the second line of the dis-
play.

12. Press the SELECT button to enter the USB setup submenu.

13. Press the NEXT button until the text "Interpreter" is shown on the second line of the dis-
play.

14. Press the SELECT button to enter the interpreter submenu.

2-10

Oki B6100 User Guide

Connecting the Printer to the Host Computer

15. Press the NEXT button until the desired interpreter is shown on the second line of the dis-
play. The available interpreter settings include Auto Switch, PCL, and PostScript 3.

16. Press the SELECT button to select the interpreter that you chose in the previous step.
After you have pressed the SELECT button, the first line of the display should contain the
text "USB Setup", and the second line should contain the text "Interpreter."

17. Press the NEXT button until the text "Format" is shown on the second line of the display.

18. Press the SELECT button to enter the format submenu.

19. Press the NEXT button until the desired format is shown on the second line of the display.
The available format settings include Raw, Normal, and Binary.

20. Press the SELECT button to select the format setting that you specified in the previous
step. After you have pressed the SELECT button, the first line of the display should con-
tain the text "USB Setup," and the second line should contain the text "Format."

21. Press the RETURN button twice to return to the main menu.

22. Press the START/STOP button to exit the menu system.
USB Resources

If you would like more information about USB, refer to the www.usb.org website. This organi-
zation is responsible for the determining the USB standard and has a number of FAQ's available
that should answer most questions.

Oct 02

Oki B6100 User Guide
Selecting Print Media

2-11

Selecting Print Media

Your printer can print on a variety of media, including plain paper, labels, transparencies, and
envelopes. Always use print media that meet the guidelines for use with this printer. Print media
that is not recommended for use with this printer may cause frequent paper jams or poor print
quality.

Paper and Print Media To Avoid

Do not use paper or print media that has any of the following characteristics:

■ Does not meet the paper and media size and weight specifications for this printer

■ Is not labeled for use with xerographic printers or xerographic copiers

■ Cannot withstand temperatures of up to 310°F/155°C

■ Is in a sealed package that is obviously damaged or wet

■ Is excessively wrinkled, curled, torn, or warped

■ Is folded or creased

■ Has either an extremely slick surface or an extremely textured surface

■ Has an exposed adhesive surface

■ Has paper pieces glued or taped to the media

■ Has staples or paper clips attached

■ Is categorized as thermal paper, coated paper, or carbon paper

■ Is an envelope that is embossed, is made of extremely thick paper, or is padded

■ Is an envelope that has metal clasps

■ Is an envelope with gummed or adhesive surfaces

■ Is a sheet of labels that has the backing sheet exposed between individual labels
Correct Paper Storage

It is important to store paper correctly prior to placing it in the printer, since improper storage
can cause frequent paper jams and poor print quality. Use the following guidelines when storing
paper for use in the printer:

■ Store reams of paper on a flat surface, and always store them stacked horizontally.

■ Store reams of paper in an area away from both direct sunlight and high humidity.

■ Open sealed reams only when you are ready to load the paper into the paper tray, and
always close and seal partial reams of paper.

■ Do not stack partial reams of paper.

■ Store paper in a dry area, with a temperature of 10 to 30 degrees Celsius and relative
humidity of 30% to 60%.

Oct 02

2-12

Oki B6100 User Guide
Selecting Print Media

Recommended OKI Print Media

To purchase OKI media, contact your local OKI dealer or visit us at www.okidata.com.

OKI Bright White Proofing Paper*

Order # 52206101

• White, 32-lb.,8 1 / 2 "x 11"

• 500 sheets/box

OKI Premium Envelopes

Order #s

52206301 (Box 100)

52206302 (Box 500)

• COM- 10 (#10), white wove

• Security tinted, Redi-Strip seal

* For best results: temperature = 65 to 77°F; humidity = 40 to 65%RH

OKI Premium Color Transparencies

Order # 52205701

• Size 8*6" x 11" (216x279 mm)

• 50 sheets/box

OKI Premium Card Stock

Weight

OKI Order #

60 lb. (Cover)

52205601

90 lb. (Index)

52205602

1101b. (INdex)

52205603

• Acid-free archival quality

• White, m"x 11" (216x279 mm)

• 250 sheets/box

* For best results: temperature = 65 — 77°F; humidity = 65% RH

Oct 02

Oki B6100 User Guide
Selecting Print Media

2-13

Print Media Capacities

Your printer can hold up to 1750 sheets of standard weight paper, depending upon the options
installed. The printer can be configured in the following three variations:

■ Printer (550 sheets)

■ Printer with 550 sheet feeder(l 100 sheets)

■ Printer with two 550 sheet feeders (1650 sheets)

The following table shows the five configurations and the breakdown of paper capacity:

Front Tray
(standard)

Tray 1
(standard)

Tray 2
(option)

Tray 3
(option)

Total Paper
Capacity

550

100

550

650

550

1100

100

550

1200

550

1,650

100

550

1,750

If you want to use paper that is an odd size or weight, you must use the front paper tray. The
front tray can hold the following quantities of print media:

■ Envelopes : 10

■ Transparencies: 30

■ Labels: 30

■ Standard Paper: 100

■ Other paper: Stack Height 1 1.5mm

■ Standard Postcard: 30

Use in Front Tray Do not use

Fully covered with labels Shiny backing sheet exposed

NOTE: Expect a slight reduction in image quality when you print on envelopes, labels, transparencies, or
postcards.

2-14

Oki B6100 User Guide
Selecting Print Media

Print Media Weight, Type, and Size

The following table defines print media that you can use in each of the paper sources, and also
indicates the feed orientation — long edge feed (LEF) or short edge feed (SEF). If you have con-
cerns about a specific brand or type of media, try samples of the media to determine if the
resulting printer performance and print quality meet your expectations.

Paper Source

Metric Weight

Paper Type and Feed
Direction

Paper Sizes
Accommodated

Universal Paper Tray

(main tray and optional

SSO Qrippt nanpv tppmpt'I

JJu fillCCL IJtllJCl 1CCUC1 J

Do not use label stock
or other special media

60 to216g/m 2

Any paper

Width:

98.4mm to 215.9mm
3.87 to 8.5 inches
Length:
148.5mm to 355.6mm
5.85 to 14 inches

in the 550 sheet paper
tray.

A4SEF

297 x210mm
1 1.7 x 8.27 inches

Letter SEF

279.4 x 215.9mm
1 1 x 8.5 inches

Legal 13 inch

330.2 x 215.9mm
13 x 8.5 inches

Legal 14 inch

355.6 x 215.9mm
14 x 8.5 inches

Executive SEF

266.7 x 184.5mm
10.5 x 7.2 inches

A5 SEF

210 x 149mm
8.27 x 5.9 inches

B5 SEF

257 x 182mm
10.12x7.17 inches

Front Tray

60 to216g/m 2

Envelopes
Transparencies
Labels
Postcards

Standard Paper (LEF
and SEF)
Other Paper

Width:

3.0 to 8.5 inches

76.2mm to 215.9mm

Length:

5.0 to 14 inches

127mm to 355.6mm

Oct 02

Oki B6100 User Guide
Loading the Universal Paper Tray

2-15

Loading the Universal Paper Tray

The 550-sheet universal paper tray that sits inside the printer can accommodate paper sizes
from postcard to legal. The 550-sheet universal paper tray has two width guides that are located
on the sides of the tray, and one length guide that is located near the center of the tray. These
guides allow you to adjust the size of the area that holds paper.

NOTE: The following procedure shows you how to load paper into the main paper tray. To load paper into
the optional 550 sheet paper feeder, simply complete the procedure using the 550 sheet paper tray
and feeder rather than the main paper tray.

Use the following procedure to load paper into the 550 sheet universal paper tray:
1. Place the paper tray on a level surface.

2. Squeeze the locking mechanism on the rear length guide, lift it up, and slide it all the way
to the rear of the tray.

Oct 02

2-16

Oki B6100 User Guide

Loading the Universal Paper Tray

3. If the paper you are using is longer than A4 (1 1.7 inches/ 297 cm), press the square green
button on the bottom of the paper tray to release the rear of the tray, and pull the tray out
to extend it. This is known as the extended position.

Oct 02

Oki B6100 User Guide
Loading the Universal Paper Tray

2-17

5. Verify that the paper tray plate has dropped down into the base of the paper tray. If the tray
is locked in the up position, pull the lever near the front of the tray to release the plate, or
push the paper tray completely into the printer and then remove it.

NOTE: To avoid paper jams and other paper transportation problems, make sure the length and width
guides are adjusted to match the paper size and are locked firmly into place.

6. Align the edges of the paper and place the paper in the center of the paper tray with the
print side down. Verify that you place the paper at the center of the paper tray.

2-18

Oki B6100 User Guide

Loading the Universal Paper Tray

7. Squeeze the right width guide, lift it up, and adjust the guides to match the paper width.

8. Squeeze the length guide, lift it up, and adjust the guide to match the paper length. Verify
that the length guide is firmly seated into the gradations on the base of the paper tray.

9. Grasp the paper tray with both hands and insert it into the paper tray well on the printer.

Oct 02

11. Use the paper level indicator on the front right of the printer to determine when the paper
supply is low.

2-20

Oki B6100 User Guide
Loading the Front Tray

Loading the Front Tray

The front tray located on the front of the printer can accommodate a maximum of 100 sheets of
paper, and can also accommodate a maximum of 30 sheets of standard labels, transparencies, or
postcards, and a maximum of 10 standard envelopes. The tray has two guides that are located on
the left and right sides of the tray. These guides allow you to adjust the size of the area that
holds the print media. Use the following guidelines when loading the front tray:

■ Do not mix print media in the front tray. For example, do not load a stack that includes
both envelopes and standard paper. Load only one type of print media.

■ Do not mix print media sizes in the front tray. For example, do not load a stack that
includes two or more different sizes of paper.

■ Do not load print media that is obviously damaged, wet, creased, or wrinkled.

■ Do not overfill the front tray.

Use the following procedure to load paper in the front tray:

1. Open the front tray by pulling the hand grip on the top of the front tray cover.

2. If you are using paper that is letter size or larger, pull out the input tray extension.

Oct 02

Oki B6100 User Guide
Loading the Front Tray

2-21

3. Slide the paper guides so they match the size of the paper that you are loading.

4. Stack the paper that you will load in the front tray, making sure that the edges are aligned
and neat. Position the paper stack so the surface to be printed faces up.

5. Load the stack of paper into the front tray by sliding the stack between the paper guides
and then pushing the paper stack into the tray until it will not go any further.

6. Check the paper stack to make sure it is not loaded at an angle and that the guides barely
touch the stack.

CAUTION: Do not press the guides tightly against the stack; the guides should just barely
touch the stack of paper. Paper guides that are too tight can cause feed jams.

♦ ♦ ♦

Oct 02

2-22 Oki B61 00 User Guide
Loading the Front Tray

Oct 02

Understanding and
Navigating the Control
Panel Menus

In this Chapter . . .

■ "About this Chapter" on page 3-2

■ "Control Panel Features" on page 3-3

■ "Navigating the Control Panel Menus" on page 3-6

■ "Menu Structure" on page 3-8

■ "Paper Menu" on page 3-9

■ "Interface Menu" on page 3-11

■ "PS Menu" on page 3-13

■ "PCL Menu" on page 3-14

■ "System Menu" on page 3-17

■ "Quality Menu" on page 3-19

■ "Functions Menu" on page 3-20

■ "Status Menu" on page 3-21

Oct 02

3-2

Oki B6100 User Guide

About this Chapter

This chapter explains the control panel and its functions. It explains how to navigate throughout
the various menus and submenus that allow you to view and change the printer settings.

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

Oct 02

Oki B6100 User Guide
Control Panel Features

3-3

Control Panel Features

The control panel is located on the front of the printer. It contains the display, indicators, and
pushbuttons that allow you to view and change the printer settings.

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

The figure below shows the control panel features.

1 LCD Display

2 LED Indicators

3 Push Buttons

Figure 3-1: Control Panel.

LCD Display

The LCD display shows status and error messages that inform you of the current status of the
printer, and also displays menus, submenus, and printer settings when you are in the menu sys-
tem. The display contains two lines of text, each with a maximum of sixteen characters.

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

Oct 02

3-4

Oki B6100 User Guide
Control Panel Features

LED Indicators

The LED indicators also indicate printer status. The four indicators can each be on, off, or
blinking, indicating different phases of printer operation. The table below explains the LED
indicators.

LED

Color

When Off

When On

When Blinking

Ready

Green

T"» ' «. XT/VT

Printer is NOT
READY

Printer is READY

N/A

Active
—0

Green

Printer is IDLE

Printer ic AfTTVP
rllllLCl IS fYV. 1 1 V Cj

(processing a job)

Printer io \X/A TTTNTf~J nartial ir,!-,
rllllLCl IS VVrtllllNVJ ^dpolLlalJOU

has been printed, and the printer
is waiting for additional job data)

Power

Green

POWER is off

POWER is on

Power Saver Mode ON

Fault
h

Yellow

Printer is not in
error mode

There is an error that requires
user intervention, such as a
paper jam, a service call
required, etc.

N/A

Oct 02

Oki B6100 User Guide
Control Panel Features

3-5

Pushbuttons

The control panel pushbuttons allow you to access and navigate menus, and also assist you in
recovering from printer errors. The table below explains the functions of the eight pushbuttons.

Pushbutton

Function

Start/Stop
>/□

START/STOP — Push this button to start or stop the printer, or to exit the menu
system.

□

MENU — Push this button to enter the menu system.

NEXT — Push this button to move to the next menu, submenu, or setting within
the same level of the menu structure.

SELECT — Push this button to select the menu or submenu that is shown on the
second line of the display or to choose and save the setting shown on the second
line of the display.

Cancel

CANCEL — Push this button to cancel an action.

STATUS — Push this button to enter the Status Menu and view the current status of
printer.

□

PREVIOUS — Push this button to return to the previous menu, submenu, or option
within the same level of the menu structure.

RETURN — Push this button to move up one level in the menu structure to the
menu shown on the first line of the display.

3-6

Oki B6100 User Guide

Navigating the Control Panel Menus

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

When you press the MENU button on the control panel, you enter the printer's menu system. At
that point, the first line of the display contains the text "Menu," indicating that you are in the
menu system. The second line of the display lists the active menu, which you can change by
pressing the NEXT or PREVIOUS button.

Paper Menu

If you press the NEXT button repeatedly, the second line of the display cycles through the main
menus in the following order:

■ Paper Menu

■ Interface Menu

■ PS Menu

■ PCL Menu

■ System Menu

■ Quality Menu

■ Functions

NOTE: Additional menus and submenus may appear in the printer menu system when other options are
installed.

Oct 02

Oki B6100 User Guide
Navigating the Control Panel Menus

3-7

The following figure shows the sequence of pushbuttons and display messages that allow you to
change the number of copies printed. This example illustrates the basic relationship between
menus and submenus and demonstrates how the NEXT, PREVIOUS, SELECT, and
RETURN buttons help you to navigate through the menus.

Paper Menu

Interface Menu

0*1

Paper Menu

Copies

□

Copies
1

Paper Menu
Copies

□

Paper Menu
Copies

Paper Menu

Figure 1-2: Navigating the Paper Menu.

1. Press the MENU button on the control panel.

2. Press the NEXT button until the text "Paper Menu" is shown on the second line of the
display.

3. Press the SELECT button to enter the paper menu.

4. Press the NEXT button until the text "Copies" is shown on the second line of the display.

5. Press the SELECT button to enter the copies submenu.

6. Press the NEXT or PREVIOUS button to increase or decrease the number of copies
printed.

7. Press the SELECT button to save this setting.

8. Press the START/STOP button to exit the menu system.

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

3-8

Oki B6100 User Guide
Menu Structure

Menu Structure

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

The following figure shows the structure of the control panel main menus and submenus. For
more specific information about using and navigating the printer menu system, refer to the other
sections in this chapter.

Paper Menu
Copies

Default Source
Manual Feed
Output Tray

Media Size/Type

Front
Tray 1

Tray 2 (optional)
Tray 3 (optional)

Blank Pages

Tray Linking

Interface Menu
Port

Parallel
Network Card I
USB
Parallel Setup

Interpreter

Format

Mode

Delay Out Close
USB Setup

Interpreter
Format

Delay Out Close

PS Menu

Print PS Errors
Manual Feed TO

PCL Menu
Orientation
Font Source
Font Number
Pitch

Symbol Set
Macro Filter
Lines Per Page
CR Mode
LF Mode
FF Mode
Parameter Values
Print Area

System Menu

Factory Defaults
Display Language
Powersaver
Wait Timeout
Job Timeout
Jam Recovery
Hex Print
Reset Toner Life

Quality Menu
Resolution
Toner Saver
Print Density

Functions

Reset Printer
Print Summary
Print Test
Print Fonts

Figure 1-3: Printer Menu Structure.

NOTE: Additional menus and submenus may appear in the printer menu system when other options are
installed.

Oct 02

Oki B6100 User Guide
Paper Menu

3-9

Paper Menu

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

The Paper Menu provides access to the printer settings for various paper-handling functions.
Use the following procedure to enter the paper menu:

1. Press the MENU button on the control panel.

2. Press the NEXT button until the text "Paper Menu" is shown on the second line of the
display.

3. Press the SELECT button to enter the Paper Menu.

4. Press the NEXT button to move through the submenus: Copies, Default Source, Manual
Feed, Output Tray, Media Size/Type, Tray Linking, Blank Pages, and Output Link-
ing.

5. Use the procedures in the following table to access and change the printer paper-handling
settings:

Submenus

Default Setting

Available Settings

Procedure for Changing Setting

Copies

This submenu allows
you to change the
number of copies
printed.

Numbers 1 - 999

1 . Press NEXT or PREVIOUS to
increase or decrease the number of
copies printed.

2. Press SELECT to save this setting.

Duplex

This submenu allows
you to turn the duplexer
on or off.

Off

Off
On

1 . Press NEXT or PREVIOUS to toggle
between ON and OFF.

2. Press SELECT to save this setting.

Duplex Bind

This submenu allows
you to define the
binding edge for
duplexed sheets.

Long Edge

Long Edge
Short Edge

1 . Press NEXT or PREVIOUS to toggle
between LONG EDGE and SHORT
EDGE.

2. Press SELECT to save this setting.

Default Source

This submenu allows
you to choose a default
paper source from a list
of all installed sources.

Tray 1

Front
Tray 1

Tray 2 (optional)
Tray 3 (optional)

1. Press NEXT or PREVIOUS to scroll
through the list of available sources of
paper.

2. Press SELECT to set a source as the
default.

Manual Feed

This submenu allows
you to turn the manual
feed on or off.

Off

On
Off

1 . Press NEXT or PREVIOUS to toggle
between ON and OFF.

2. Press SELECT to save this setting.

Output Tray

This submenu allows
you to choose a default
output tray from a list
of all installed output
trays.

Face Down Tray

Face Down Tray
Offset Tray (optional)

1. Press NEXT or PREVIOUS to scroll
through the list of available output
trays.

2. Press SELECT to set a tray as the
default.

Oct 02

3-10

Oki B6100 User Guide
Paper Menu

Media Size/Type

Front Tray

Size

Type

Press NEXT or PREVIOUS to scroll

This submenu allows

Size: Letter LEF

Front Tray:

through the list of available sources of

you to set the media

Type: Plain

Letter, A4,

Plain,

paper.

size and type for the

Tray 1

B5, A5,

Transparency,

Press SELECT to choose a tray.

Front Tray and set the

Type: Plain

Statement,

Prepunched,

Press NEXT or PREVIOUS to toggle

medial type for all other

Tray 2 (optional)

Executive,

Letterhead,

between MEDIA SIZE and MEDIA

trays.

Type: Plain

C5 Envelope,

Colored,

TYPE.

Tray 3 (optional)

Preprinted,

Press SELECT to choose either.

Type: Plain

Envelope,
Com 10

Bond, Label,
Card Stock,

Press NEXT or PREVIOUS to scroll
through the available sizes or types.

Envelope,

Postcard,

Press SELECT to set a size or type.

Monarch

Envelope,

Other

Legal, Folio,

Other Trays:
Plain,

Transparency,

Prepunched,

Letterhead,

Colored,

Preprinted,

Bond, Other

Tray Linking

i .

rress iNiiAi or rKnviuuo to toggle

This submenu allows

Utt

between ON and OFF.

you to turn the tray

9
z.

Press SELECT to save this setting.

linking function on or

off.

Blank Pages

rress INnAl or rKbvlUUo to toggle

This submenu allows

Do INot rnnt

between r K1JN 1 and DU JN U 1 r Kirs 1 .

you to choose to either

Press SELECT to save this setting.

print or not print blank

pages of a document.

Output Linking

Off

Press NEXT or PREVIOUS to toggle

This submenu allows

Off

between ON and OFF.

you to turn the output

Press SELECT to save this setting.

linking function on or

off.

Oct 02

Oki B6100 User Guide
Interface Menu

3-1 1

Interface Menu

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.
An installed port in your printer is automatically ON.

If your printer is on a network, be sure to advise your network administrator of any changes you
make to the port settings. If you turn a port off, you may disrupt the ability of the printer to be used
by others on the network.

The Interface Menu provides access to the printer interface settings. Use the following proce-
dure to enter the interface menu:

1. Press the MENU button on the control panel.

2. Press the NEXT button until the text "Interface Menu" is shown on the second line of
the display.

3. Press the SELECT button to enter the interface menu.

4. Press the NEXT button to move through the submenus: Port, Parallel Setup, and USB
Setup.

5. Use the procedures in the following table to access and change the printer interface set-
tings:

Submenus

Default

Available

Procedure for Changing Setting

Setting

Settings

Port

Parallel:

Parallel :

1 . Press NEXT or PREVIOUS to toggle between

This submenu allows you

On, Off

PARALLEL and USB.

to choose the type of

2. Press SELECT to save this setting.

interface.

USB:

On, Off

Oct 02

3-12

Oki B6100 User Guide
Interface Menu

Parallel Setup

Interpreter:

Press NEXT or PREVIOUS to scroll through

This submenu allows you

Auto Switch

the INTERPRETER, FORMAT, and MODE

to set up the parallel

PCL

submenus.

interface.

PostScript 3

Press SELECT to choose a submenu.

Press NEXT or PREVIOUS to scroll through

Format:

the settings.

Raw

Press SELECT to choose and save a setting.

Normal

Binary

Mode:

Bidirectional

Standard

nd'tv Out

riplnv Out Plncp*

I ■ I ...... .

Close:

Urt

(Jit

USB Setup

Interpreter:

Press NEXT or PREVIOUS to toggle between

This submenu allows you

Auto Switch

INTERPRETER and FORMAT submenus.

to set up the USB interface.

PCL

Press SELECT to choose either submenu.

PostScript 3

Press NEXT or PREVIOUS to scroll through

the settings.

Format:

Press SELECT to save this setting.

Raw

Normal

Binary

Oct 02

Oki B6100 User Guide
PS Menu

3-13

PS Menu

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

The PS Menu provides access to the PostScript settings. Use the following procedure to enter
the PS Menu:

1. Press the MENU button on the control panel.

2. Press the NEXT button until the text "PS Menu" is shown on the second line of the dis-
play.

3. Press the SELECT button to enter the PS menu.

4. Press the NEXT button to move through the submenus: Print PS Errors, and Manual
Feed TO.

5. Press the SELECT button to enter a submenu.

6. Use the procedures in the following table to access and change the PostScript settings:

Submenus

Default
Setting

Available Settings

Procedure for Changing Settings

Print PS Errors

This submenu allows you
to choose to either print or
not print PS errors.

Off

On
Off

1 . Press NEXT or PREVIOUS to toggle between ON
(print) and OFF (do not print).

2. Press SELECT to save this setting.

Manual Feed TO

This submenu allows you
to set the manual feed
timeout — the number of
seconds the printer should
wait for a manual feed. A
setting of 0 will cause
printer to wait indefinitely
for a manual feed.

0 - 99999

1. Press NEXT or PREVIOUS to increase or
decrease each digit of the five-digit number.

2. Press SELECT to move to the next number.

3. Press SELECT after setting the last digit to save
the setting.

Oct 02

3-14

Oki B6100 User Guide
PCL Menu

PCL Menu

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

The PCL Menu provides access to the PCL settings. Use the following procedure to enter the
PCL menu:

1. Press the MENU button on the control panel.

2. Press the NEXT button until the text "PCL Menu" is shown on the second line of the dis-
play.

3. Press the SELECT button to enter the PCL menu.

4. Press the NEXT button to move through the submenus: Print PS Errors, Manual Feed
TO.

5. Press the SELECT button to enter a submenu.

6. Use the procedures in the following table to access and change the PCL settings:

Submenus

Default Setting

Available Settings

Procedure for Changing Setting

Orientation

This submenu allows
you to choose the
orientation of the
page.

Portrait

Portrait
Landscape

1 . Press NEXT or PREVIOUS to
toggle between PORTRAIT and
LANDSCAPE.

2. Press SELECT to choose and
save an orientation.

Font Source

This submenu allows
you to choose a font
source.

Internal

1. Press NEXT or PREVIOUS to
scroll through the available font
sources.

2. Press SELECT to choose and set
a source.

Font Number

This submenu allows
you to set the font
number.

Numbers 0-

1. Press NEXT or PREVIOUS to
increase or decrease the font
number.

2. Press SELECT to save this
setting.

Pitch

This submenu allows
you to change the
pitch of text.

10.00

0.08 - 100.00

1 . Press NEXT or PREVIOUS to
increase or decrease the pitch.

2. Press SELECT to save this
setting.

Oct 02

Oki B6100 User Guide
PCL Menu

3-15

Symbol Set

This submenu allows
you to choose a
symbol set.

10U:PC-8 CP437

10U:PC-8 CP437 15U:Pi Font
11U:PC-8D/N 1U: Legal
12U:PC-850 IE: IS04 UK
17U:PC-852 0U:ISO6 ASCII
9TPC -Turkish 0U:ISOll Swedish
19U:WIN Latinl 0LISO15 Italian
9E:WINLatin2 2STS017 Spanish
5T:WINLatin5 1G:IS021 German
7J:Desk Top 0D:ISO60 Norweg.
10J:PS Text 1F:IS069 French
13J:VenturaIntl 9U:WIN3.0 Latinl
14J: Ventura US 8U:Roman 8
6J:Microsoft Pub 0N:ISO 8859-1
8M:Math-8 2N:ISO 8859-2
PS:Math 5N:ISO 8859-5
6M: Ventura Math

1 . Press NEXT or PREVIOUS to
scroll through the available
symbol sets.

2. Press SELECT to choose and set
a symbol set.

Macro Filter

This submenu allows
you to turn the macro
filter on or off.

Off

On
Off

1. Press NEXT or PREVIOUS to
toggle between ON and OFF.

2. Press SELECT to save this
setting.

Lines Per Page

This submenu allows
you to change the
number of lines per
page.

5 - 128

1 . Press NEXT or PREVIOUS to
increase or decrease the lines per
page.

2. Press SELECT to save this
setting.

CR Mode

This submenu allows
you top define the
action prompted by a
carriage return — a
carriage return equals
either a carriage
return alone, or a
carriage return and a
line feed together.

CR = CR

CR = CR
CR = CR/LF

1. Press NEXT or PREVIOUS to
choose from CR=CR or
CR=CR/LF.

2. Press SELECT to save this
setting.

LF Mode

This submenu allows
you to define the
action prompted by a
line feed — a line feed
equals either a line
feed alone or a
carriage return and a
line feed together.

LF = LF

LF = LF
LF = CR/LF

1 . Press NEXT or PREVIOUS to
choose from LF=LF or
LF=CR/LF.

2. Press SELECT to save this
setting.

Oct 02

3-16

Oki B6100 User Guide
PCL Menu

FF Mode

This submenu allows
you to define the
action prompted by a
form feed — a form
feed equals either a
form feed alone or a
carriage return and a
form feed together.

FF = FF

FF = FF
FF = CR/FF

1 . Press NEXT or PREVIOUS to
choose from FF=FF or
FF=CR/FF.

2. Press SELECT to save this
setting.

Print Area

This submenu allows
you to expand the
print area.

Normal

Normal
Expanded

1 . Press NEXT or PREVIOUS to
toggle between Normal and
Expanded.

2. Press SELECT to save this
setting.

Oct 02

Oki B6100 User Guide
System Menu

3-17

System Menu

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

The system menu provides access to system settings. Use the following procedure to enter the
system menu:

1. Press the MENU button on the control panel.

2. Press the NEXT button until the text "System Menu" is shown on the second line of the
display.

3. Press the SELECT button to enter the system menu.

4. Press the NEXT button to move through the submenus: Factory Defaults, Display Lan-
guage, Power Saver, Wait Timeout, Job Timeout, Jam Recovery, and Hex Print.

5. Press the SELECT button to enter a submenu.

6. Use the procedures in the following table to access and change the system settings:

Submenus

Default Setting

Available Settings

Procedure for Changing Setting

Factory Defaults

This submenu allows you to reset the
printer to U.S. or Non-U. S. factory
defaults.

U.S.

Non-U. S.

1. Press NEXT or PREVIOUS to
toggles between U.S. and NON-U.S.

2. Press SELECT to choose and set the
factory defaults.

Display Language

This submenu allows you to change
the language of the display messages.

English

French

German

Italian

Spanish

1. Press NEXT or PREVIOUS to scroll
through the available languages:
English, French (Francais), German
(Deutsch), Italian (Italiano), or
Spanish (Espanol).

2. Press SELECT to choose and set the
language.

Power Saver

This submenu allows you to set the
number of minutes the printer is idle
before it reverts to Power Saver
Mode.

0-999

1. Press NEXT or PREVIOUS to
increase or decrease the number of
minutes.

2. Press SELECT to save this setting.

Wait Timeout

This submenu allows you to increase
or decrease the length of time (in
seconds) that the printer will remain
in the waiting state — a job is being
processed, no end-of-file has been
detected, and there is no more data to
process. This setting applies to both
PCL and PostScript print jobs.

0 - 99999

1. Press NEXT or PREVIOUS to
increase or decrease each digit of the
five-digit number.

2. Press SELECT set one digit and
move to the next digit.

3. Press SELECT after changing the last
digit to save this setting.

Oct 02

3-18

Oki B6100 User Guide
System Menu

Job Timeout

This submenu allows you to increase
or decrease the time limit (in
seconds) for PostScript jobs. A 0
setting indicates no timeout. This
setting applies only to PostScript
jobs.

0 - 99999

1. Press NEXT or PREVIOUS to
increase or decrease each digit of the
five-digit number.

2. Press SELECT set one digit and
move to the next digit.

3. Press SELECT after changing the last
digit to save this setting.

Jam Recovery

This snhmpnn allows von tn turn i ;i m

J. j LIU 11 11^1 ILL UllUWj V WU. LU LLL111 lulll

recovery on or off.

Off

1 . Press NEXT or PREVIOUS to toggle
between ON and OFF.

2. Press SELECT to save this setting.

Hex Print

This submenu allows you to print
hexadecimal characters.

Off

1 . Press NEXT or PREVIOUS to toggle
between ON and OFF.

2. Press SELECT to save this setting.

Reset Toner Life

Press SELECT to reset the toner page count.

Oct 02

Oki B6100 User Guide
Quality Menu

3-19

Quality Menu

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

The Quality Menu provides access to the printer settings that are related to print quality. Use the
following procedure to enter the Quality Menu:

1. Press the MENU button on the control panel.

2. Press the NEXT button until the text "Quality Menu" is shown on the second line of the
display.

3. Press the SELECT button to enter the system menu.

4. Press the NEXT button to move through the submenus: Resolution, Toner Saver, and
Enhancement.

5. Press the SELECT button to enter a submenu.

6. Use the procedures in the following table to access and change the system settings:

Submenus

Default Setting

Available Settings

Procedure for Changing Setting

Resolution

This submenu allows you to set the
resolution (dpi).

600 dpi

600 dpi
1200 dpi

1. Press NEXT or PREVIOUS to scroll
through the available resolutions.

2. Press SELECT to choose and set the
dpi.

Toner Saver

This submenu allows you to
choose from several toner-saving
settings.

Off

Off/On

1. Press NEXT or PREVIOUS to scroll
through the available toner settings.

2. Press SELECT to choose and save this
setting.

Print Density

This submenu allows you to adjust
the printed image to be lighter or
darker.

1-7

1 - lightest
7 - darkest

1. Press NEXT or PREVIOUS to scroll
through the available print density
settings.

2. Press SELECT to choose and save this
setting.

Oct 02

3-20

Oki B6100 User Guide
Functions Menu

Functions Menu

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

The Functions Menu provides access to several printer functions that can supply you with infor-
mation about the printer and its settings. Use the following procedure to enter the Functions
Menu:

1. Press the MENU button on the control panel.

2. Press the NEXT button until the text "Functions Menu" is shown on the second line of
the display.

3. Press the SELECT button to enter the system menu.

4. Press the NEXT button to move through the available functions: Reset Printer, Print
Summary, Print Test, and Print Fonts.

5. Use the procedures in the following table to execute the functions:

Functions

Procedure for Executing Function

Reset Printer

This function resets the printer.

Press SELECT to reset the printer.

Print Summary

This function prints a list of all printer
settings.

Press SELECT to print a summary of the printer settings.

Print Test

This function allows you to print a single test
page or a continuous test page.

1. Press NEXT or PREVIOUS to toggle between
SINGLE PAGE and CONTINUOUS.

2. Press SELECT to print the test page(s).

Print Fonts

This function allows you to print Postscript or
PCL font lists.

1. Press NEXT or PREVIOUS to toggle between
POSTSCRIPT and PCL.

2. Press SELECT to select and print the specific fonts
list.

Oct 02

Oki B6100 User Guide
Status Menu

3-21

Status Menu

NOTE: Settings in your software application will override any settings in your printer driver.

Your printer driver settings will override any settings from the printer menu or printer front panel.

In addition to the main menus listed above, the printer also provides a status menu that allows
you to view the current settings for the input and output trays and the toner cartridge. Use the
following procedure to enter the Status Menu:

1. Press the STATUS button on the control panel.

2. Press the NEXT button to move through the submenus: Front, Tray 1, Tray 2, Tray 3,
Face Down, and Toner.

3. Press the SELECT button to enter a submenu.

4. Use the procedures in the following table to view the status of the printer:

Submenu

Procedure for Executing Function

Front

This submenu allows you to view
the current Media Size and Media
Type for the front tray.

1. Press NEXT or PREVIOUS to scroll through the media
size, media type, and level settings for the Front Tray.

2. Press SELECT to view a specific setting.

Tray 1

This submenu allows you to view
the current Media Size, Media
Type, and Level for Tray 1.

1. Press NEXT or PREVIOUS to scroll through the media
size, media type, and level settings for Tray 1.

2. Press SELECT to view a specific setting.

Tray 2

This submenu allows you to view
the current Media Size, Media
Type, and Level for Tray 2.

1. Press NEXT or PREVIOUS to scroll through the media
size, media type, and level settings for Tray 2.

2. Press SELECT to view a specific setting.

Tray 3

This submenu allows you to view
the current Media Size, Media
Type, and Level for Tray 3.

1. Press NEXT or PREVIOUS to scroll through the media
size, media type, and level settings for Tray 3.

2. Press SELECT to view a specific setting.

Face Down Tray

This submenu allows you to view
the status of the face down tray.

1. Press SELECT to view the status of the Face Down Tray.

Toner

Press SELECT to view the status of the toner cartridge.

♦ ♦ ♦

Oct 02

3-22 Oki B61 00 User Guide
Status Menu

Oct 02

Maintaining the Printer

In this Chapter . . .

■ "About this Chapter" on page 4-2

■ "Replacing Printer Components" on page 4-3

■ "Cleaning the Printer" on page 4-6

■ "Moving the Printer" on page 4-9

■ "Storing the Printer for Long Periods of Time" on page 4-10

Oct 02

4-2

Oki B6100 User Guide

About this Chapter

Oct 02

Oki B6100 User Guide
Replacing Printer Components

4-3

Replacing Printer Components

Replacing the Print Cartridge

The print cartridge contains the dry ink as well as the xerographic drum and associated compo-
nents that create the xerographic image on a sheet of paper. The print cartridge will eventually
run out of ink through normal use. When the toner is low, printed images will be uneven or very
light. Use the following guidelines when using or storing a print cartridge:

■ An unopened and correctly stored print cartridge has a shelf life of approximately two
years.

■ Do not open the box containing the print cartridge until you are ready to install the car-
tridge into the printer.

■ Store the print cartridge box horizontally — not on end.

■ Keep the cartridge out of the reach of children. Store it in an area where the temperature
remains between 32°F and 95°F (0°C and 35°C) and the humidity remains between 15%
and 85%. If you bring a cold print cartridge into a warm room, wait a least an hour for the
temperature to stabilize before opening the cartridge box.

■ Do not disassemble the print cartridge.

■ Toner is a safe material. If you get any on your hands, DO NOT wash them in hot water.
Use only COLD water to wash off toner. Hot water sets the toner and makes it difficult to
remove.

■ A shutter (1) protects the photosensitive drum from ambient light. Do not open the drum
shutter by hand.

Oct 02

4-4

Oki B6100 User Guide
Replacing Printer Components

Use the following procedure to replace the print cartridge:

1. Place a drop-cloth or some paper on the table or floor near the printer.

2. Press the button on the top of the printer to open the front cover, and pull the cover all the
way open.

^^^^ V

3. Remove the old print cartridge from the printer and carefully place it on the drop-cloth.

4. Remove the new print cartridge from its packaging and remove the protective paper sheet
from the drum shutter.

5. Rock the print cartridge back and forth. Then, shake it horizontally to ensure that the
toner is evenly distributed.

Oct 02

Oki B6100 User Guide
Replacing Printer Components

4-5

6. On level surface, firmly hold down the print cartridge. Pull the plastic sealing tape straight
out (horizontally) from the cartridge.

7. Slide the pegs on the print cartridge into the channels on the inside of the printer, and push
the print cartridge into the printer.

8. Close the front cover. Verify that it securely locks into place..

Disposing of the Print Cartridge

1. Place the used print cartridge inside the new print cartridge box and seal the box.

2. Dispose of or recycle the used print cartridge.

WARNING! Do not dispose of the old print cartridge in an incinerator or in an open fire.

4-6

Oki B6100 User Guide
Cleaning the Printer

Cleaning the Printer

Cleaning the Exterior

The covers and tray faces of the printer may collect dust and dirt through normal use. Although
exterior dirt should not affect printer performance, an occasional exterior cleaning helps main-
tain the appearance of the printer. Use the following procedure to clean the exterior of the
printer:

1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the
printer, and disconnect the AC power cord from the wall outlet.

2. Using a soft cloth that is slightly damp with cold water, wipe the printer covers and tray
faces. Use a very mild, non-abrasive soap to remove heavy dirt and toner stains.

Do not use solvents or abrasive cleaners to clean printer covers. Use only cold water and a very
mild soap.

3. Use a soft, dry cloth to thoroughly dry the covers and tray faces.

Oct 02

Oki B6100 User Guide
Cleaning the Printer

4-7

5. Turn the printer on by pressing [ I ] on the power switch on the right side of the printer.

4-8

Oki B6100 User Guide
Cleaning the Printer

Cleaning the Interior

The interior of the printer does not generally need to be cleaned unless a paper jam drops toner
onto the paper path or you accidentally spill toner inside the printer when installing a new toner
cartridge. Use the following procedure to clean the interior of the printer only when necessary:

Careless or vigorous cleaning methods may damage delicate printer components. ONLY clean
the interior if you are instructed to do so by a service representative OR as part of a trouble-
shooting procedure presented in this document.

1. After removing a paper jam or replacing the print cartridge, remove any paper scraps from
inside the printer and wipe off paper dust with a clean, dry cloth.

Oct 02

Oki B61 00 User Guide 4-9
Moving the Printer

Moving the Printer

Follow the guidelines below when lifting or moving the printer:

■ The printer is very heavy. It should always be lifted by two people. The weight of the
printer without paper tray, toner cartridge, and paper is about 55 lbs (25 kg). Never
attempt to lift the printer alone.

■ When lifting the printer, maintain proper lifting posture to prevent injuries.
Moving the Printer a Short Distance

Use the following procedure to move the printer a short distance:

1. Turn the printer off by pressing the [ O ] on the power switch on the back of the printer.

2. Unplug the AC power cord from the AC wall outlet.

3. Disconnect the printer from the host computer.

4. Wait 30 minutes for the printer to cool.

5. Refer to Chapters 6 through 9 for instructions on moving installed paper-handling
options.

6. Remove the toner cartridge and cover it with an opaque plastic sheet.

7. Move the printer to the new location.

8. Once the printer is in the new location, refer to the Installation Guide (included in the
original printer packaging) for installation instructions.

Oct 02

4-10

Oki B6100 User Guide

Storing the Printer for Long Periods of Time

Moving the Printer a Long Distance

Use the following procedure to move the printer a long distance:

1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the
printer.

2. Unplug the AC power cord from the wall outlet and from the back of the printer.

3. Disconnect the printer from the host computer.

4. Remove the paper from all of the paper trays.

5. Wait 30 minutes for the printer to cool.

6. Remove all installed paper-handling options. Refer to Chapters 6 through 9 for instruc-
tions for removing installed paper-handling options.

7. Remove the toner cartridge and place it in an opaque plastic bag, then seal the bag with
tape and place it in a sturdy box.

8. Repack the printer, paper trays, AC power cord and toner cartridge into the original ship-
ping box or boxes.

9. Once the printer is in the new location, refer to the Installation Guide (included in the
original printer packaging) for installation instructions.

Storing the Printer for Long Periods of Time

If you will not be using the printer for several months, use the following procedure to prepare
the printer for storage:

1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the
printer.

2. Unplug the AC power cord from the AC wall outlet.

3. Disconnect the printer from the host computer.

4. Remove the paper from all of the paper trays.

5. If you will be storing the printer for six months or longer, remove the toner cartridge and
place it in an opaque plastic bag, and seal the bag with tape.

NOTE: After prolonged inactivity the toner cartridge may degrade to the point where it is no longer usable
and must be replaced. Poor print quality and frequent paper jams may indicate that the toner has
solidified and that the drum has oxidized during storage.

6. Cover the printer with a plastic sheet and tape down the corners.

7. Store the printer in an area where the temperature and humidity are moderate, as
described in "Environment" on page 1-5.

NOTE: Do not stack other items on top of the printer when storing the printer.

♦ ♦ ♦

Oct 02

Troubleshooting

In this Chapter . . .

■ "About this Chapter" on page 5-2"

■ "Installation Problems" on page 5-2

■ "Paper Jams" on page 5-5

■ "Print Image Quality Problems" on page 5-20

■ "Miscellaneous Problems" on page 5-25

■ "Warning Messages and Error Messages" on page 5-31

■ "Printing a Test Page or Configuration Summary" on page 5-34

Oct 02

5-2

Oki B6100 User Guide
Installation Problems

About this Chapter

There are four basic types of printer problems:

■ Installation problems

If there is a problem with the printer when you first turn in on, refer to "Installation Prob-
lems" on page 5-2 for information about possible installation problems.

■ Paper Jams

If there is a paper jam, refer to "Paper Jams" on page 5-5 for procedures to remove the
jam.

■ Print quality problems

If the finished prints delivered to the output tray display image problems such as image
black spots or vertical lines on the page, refer to "Print Image Quality Problems" on page
5-20 and complete the procedure provided for the specific image problem that you have
encountered.

■ Miscellaneous problems

If you have a printer problem but the control panel does not display a warning message or
error message, refer to "Miscellaneous Problems" on page 5-25 and follow the directions
for correcting that problem.

Many of these printer problems are indicated by a warning or error message appearing on the
control panel display. If the printer control panel displays a warning message or error message,
refer to "Warning Messages and Error Messages" on page 5-31 and complete the actions pre-
scribed for the specific warning or error message.

Installation Problems

It is common for simple oversights during printer installation to cause problems when you first
turn the printer on, resulting in noise, smoke, or smell; an inoperative printer; or the absence of
a ready message on the control panel.

Oct 02

Oki B6100 User Guide
Installation Problems

5-3

Inoperative Printer

If you have problems turning on the printer, check the possible causes listed in the table below.
If the printer will not start after checking these items, turn the printer off, disconnect the power
cord from the AC outlet, and contact your dealer or an authorized service provider.

Description

Possible Cause

Action

There is no power.

The power switch is not set to
[ I ] (on).

Check the power switch. Refer to the
Installation Guide.

The power cord is not properly
plugged into an AC outlet or
into the AC connector on the
rear of the printer.

Set the power switch to [ O ] (off) and then
connect the power cord firmly to the AC
connector and to the AC outlet.
Refer to the Installation Guide.

Voltage of the AC power is not
correct.

Verify that the AC outlet is rated for the voltage
of your printer.

The fuse on the power cord is
not functioning. (UK only)

Verify that the fuse on the power cord is intact.
(UK only)

The AC wall outlet is not
functioning.

Verify that voltage is present at the AC wall
outlet by connecting another electrical device
to the outlet. If power does not flow to the other
device, check the AC wall outlet circuit
breakers for a tripped breaker.

There is interference from other
electrical devices on the same
circuit.

Unplug all electrical devices from the AC wall
outlet circuit, and then reconnect only the
printer. Turn printer power on.

Thermal sensors may have shut
down the printer.

Turn the printer off and wait 20 minutes, then
turn the printer back on.

Power is frequently
interrupted.

The printer is malfunctioning.

Turn the printer off and disconnect the power
cord from the AC outlet. Contact your dealer or
an authorized service provider.

No Ready Message

After warming up, the printer control panel displays the text "Ready," indicating that the printer
is ready to print. If the printer does not show this message, but shows an error message instead,
refer to "Warning Messages and Error Messages" on page 5-31 to determine the appropriate
action for the specific error message that is shown. If the printer does not display either the
"Ready" message or an error message, contact your retailer or sales representative.

5-4

Oki B6100 User Guide
Installation Problems

Noise, Smoke, or Smell

If you notice unusual noise, smoke, or smell after turning the printer on, turn the printer off
immediately and disconnect it from the AC wall outlet. Use the following procedure to deter-
mine the cause of and alleviate the problem:

1. Refer to the pictorial unpacking sheet and the Installation Guide included in the printer
packaging and make sure you have removed all shipping spacers and protective tape from
the inside of the printer, the paper trays, and the print cartridge.

2. Open the covers on the printer and carefully inspect the fuser area. Remove any pieces of
paper that may be stuck in the fuser.

CAUTION: To remove the paper near the fuser, turn the printer off and wait at least 10 minutes
to allow the fuser to cool before removing the paper.

3. Check the inside of the printer for any obviously broken or detached parts. If you find a
broken part, contact your retailer or sales representative.

4. Check the exterior of the printer for broken covers. If you find a broken cover, contact
your retailer or sales representative.

5. Verify that the AC wall outlet is the correct voltage for your printer.

6. Remove any paper you have loaded in the main tray, check the inside of the tray well for
stray sheets of paper, and reload the paper into the main tray.

7. Connect the printer to the AC wall outlet and turn the printer on by pressing the [ I ] on the
power switch on the right side of the printer.

8. If this procedure does not eliminate the noise, smoke or smell, or if the problem returns,
turn the printer off, unplug the AC power cord from the AC wall outlet, and contact your
retailer or sales representative.

Oct 02

Oki B6100 User Guide
Paper Jams

5-5

Jams

Paper jams are generally the most common and reoccurring problem encountered when using
any printer. Paper may jam anywhere along the paper path — from the paper tray to the output
tray. Sensors within the printer constantly monitor paper travel, so when a sheet of paper fails to
arrive at a certain point within a specific time, the printer interprets that to mean that the paper
has stopped between two sensors along the paper path. The printer then displays a Paper Jam
error message that corresponds to that specific jam.

When paper gets jammed inside the printer, printing stops and an error code indicating the posi-
tion of the jam appeals on the display.

Error Code

Paper Jam Location

Between the paper feed section (front paper tray, main tray, or
optional feeder tray) and the print cartridge

Between the print cartridge and the fuser unit

At the paper exit slot

At the offset output tray

At the duplexer

Figure 1-4: Paper Jam Locations and Error Codes.

5-6

Oki B6100 User Guide
Paper Jams

The most common causes of paper jams are:

■ The printer is not placed on a level surface.

■ The print media does not conform to the specifications.

■ The paper is not loaded correctly in the front paper tray or the cassette.

■ The paper is wrinkled or curled.

■ The paper guide is not set correctly.

Occasional paper jams result from simple things such as static electricity sticking paper
together — causing several sheets to feed at the same time — or from the feed rolls becoming
slippery from an accumulation of paper dust. Occasional paper jams usually require minor user
intervention that involves reloading the paper or cleaning the feed rolls.

Frequent paper jams can be caused by anything from foreign material in the paper path to a
broken or malfunctioning component. Frequent paper jams may require involved user interven-
tion that includes replacing a consumable item or calling a service technician to troubleshoot
and correct the problem.

Oct 02

Oki B6100 User Guide
Paper Jams

5-7

Clearing an E2 Paper Jam

If an E2 error code precedes the error message on the first line of the control panel display,
paper has jammed somewhere between the feed area and the registration sensor. Use the follow-
ing procedure to clear a paper jam in this location:

1. Remove any printed pages from the output tray.

2. If the jam occurred while feeding from the front paper tray, remove all paper from the
front tray, including any paper that may be jammed inside the tray.

3. If the jam occurred while feeding from the main paper tray, remove the main paper tray.

5-8

Oki B6100 User Guide
Paper Jams

4. Remove any jammed or wrinkled paper from the paper tray.

5. Remove any jammed paper from the inside of the paper tray well.

6. If the jam occurred while feeding from Tray 2 or 3, remove the paper tray associated with
that feeder and remove any jammed paper.

7. Remove any jammed paper from the inside of the paper tray well.

Oct 02

Oki B6100 User Guide
Paper Jams

5-9

8. Insert each paper tray into the appropriate paper tray well, either on the optional feeder or
on the printer.

9. If the front tray is open, close it. Then pull on the recessed area on the front cover to open
it.

10. Return the front cover to its original position, pressing on the center of the cover to close
it securely.

5-10

Oki B6100 User Guide
Paper Jams

Clearing an E3 Paper Jam

If an E3 error message appears on the printer display, there is a paper jam between the print car-
tridge and the paper exit slot. Use the following procedure to remove a paper jam from this
location.

1. Remove any printed sheets from the output tray.

2. Remove all paper from the front tray.

3. Press the button on the top of the front cover to release the cover, and open the front cover.

4. Remove the print cartridge from the inside of the printer.

NOTE: To prevent stains, place the print cartridge on a surface covered with newspaper or other disposable
material.

Oct 02

Oki B6100 User Guide
Paper Jams

5-1 1

5. Lift up on the green lever on the left side of the inside of the printer, and fold the cover
toward you. Remove any jammed paper.

6. Insert the pegs on the sides of the print cartridge into the channels on the inside of the
printer, and push the cartridge into the printer.

7. Close the front cover, pressing on the center of the front cover until it closes securely.

5-12

Oki B6100 User Guide
Paper Jams

Clearing an E4 Jam

If an E4 error code precedes the error message on the first line of the control panel display,
paper has jammed somewhere near the paper exit slot. Use the following procedure to clear a
paper jam in this location:

1. If you are using the paper tray in its extended position (Legal 13, 14, or A4), remove it
from the printer.

2. Squeeze the tabs on the top rear of the printer and pull the rear cover toward you to open
it.

3. If there is paper jammed in the space behind the rear cover, remove it.

Oct 02

Oki B6100 User Guide
Paper Jams

5-13

4. If you are using the duplexer, push the green tabs toward the center of the duplexer and
pull the duplexer toward you to remove it.

5. If there is paper jammed around the fuser unit, lift up the fuser unit release levers (1) on
the left and right sides of the fuser and remove the jammed paper (2).

6. Return the fuser release levers to their original position.

Oct 02

5-14

Oki B6100 User Guide
Paper Jams

7. If you removed the duplexer, insert the duplexer into the printer.

8. Push the green tabs at the sides of the duplexer out toward the sides of the printer.

9. Close the rear cover.

Oki B6100 User Guide
Paper Jams

5-15

Clearing an E7 Paper Jam

When an E7 error message is shown on the display screen, there is a paper jam in the duplexer.
Use the following procedure to clear a duplex paper jam:

1. If you are using the paper tray in its extended position (Legal 13, 14, or A4), remove the
paper tray from the printer.

2. Squeeze the tabs on the rear of the printer and pull the rear cover toward you to open it.

3. Remove any jammed paper from the duplex area.

5-16

Oki B6100 User Guide
Paper Jams

4. Push the green tabs on the sides of the duplexer toward the center of the duplexer, and
grasp the recessed areas on the sides of the duplexer and remove it from the printer.

5. Push the tabs (1) out toward the sides of the duplexer, and lift to open (2) the duplexer.

6. Remove any jammed paper from inside the duplexer unit.

Oki B6100 User Guide
Paper Jams

5-17

7. Slide the tabs on the left and right sides of the duplexer into the channels inside the
printer, and push the duplexer completely into the printer.

8. Push the green tabs on the sides of the duplexer out toward the sides of the printer to
secure the duplexer to the printer.

9. Close the rear cover.

5-18

Oki B6100 User Guide
Paper Jams

Clearing an E6 Paper Jam

If an E6 error code precedes the error message on the first line of the control panel display,
paper has jammed at the offset catch tray. Use the following procedure to clear a paper jam in
this location:

1. Pull on the recessed area on the rear of the offset catch tray to open the rear cover.

2. Remove any jammed paper from the interior of the offset catch tray.

3. Close the rear cover of the offset catch tray.

4. Squeeze the latch on the upper part of the rear cover, and pull the cover toward you to
open it. If there is paper jammed in the space behind the rear cover, remove it.

Oct 02

Oki B6100 User Guide
Paper Jams

5-19

NOTE: If the paper tray is in the extended position (Legal 13, 14, or A4), remove the tray before
opening the rear cover.

5. Close the rear cover.

5-20

Oki B6100 User Guide

Print Image Quality Problems

When functioning correctly, the printer should produce printed paper that is relatively flat and
undamaged, containing a fused image of correct intensity — without streaks, smears, spots, or
missing areas. If the printed sheets that your printer produces do not meet these qualifications,
there is a print image quality problem.

■ Minor Print Image Quality Problems can be caused by exhausted or damaged consum-
ables, such as the print cartridge. These problems area easily corrected by simply replac-
ing the consumable.

■ Major Print Image Quality Problems can be caused by a malfunctioning or broken
component. These problems may require you to call a service technician to determine and
correct the problem.

This section describes possible quality problems during printing. Go through the list below to
find the condition that most resembles the problem, and follow the recommended action. If the
trouble persists, turn the printer off and disconnect the power cord from the AC outlet. Then
contact your dealer or an authorized service provider.

Description

Possible Cause

Action

aded print

Printer

The print media is moist.

The print cartridge is old or damaged.
Toner in the print cartridge is low.

Remove the moist media and load new, dry
media.

Replace the print cartridge.
Replace the print cartridge.

lack dots
Printer

The print media is outside the
recommended specifications.

The print cartridge is old or damaged.

Use the recommended print media.
Replace the print cartridge.

Oct 02

Oki B6100 User Guide
Print Image Quality Problems

5-21

Vertical black
streaks

E rints::

Repetitive defects

_ Pr inter

The print cartridge is old or damaged.

The paper path is dirty.

The print cartridge is old or damaged.

Replace the print cartridge.

Print out several blank sheets.
Replace the print cartridge.

Character voids

The print media is outside the
recommended specifications.

The print cartridge is old or damaged.

Use the recommended print media.

Replace the print cartridge.

Toner smears when
rubbed

fr inter

The print media is moist.

The print media is outside the
recommended specifications.

The front cover not fully closed.

Remove the moist media and load new, dry
media.

Use the recommended print media.

Close the front cover properly.

Oki B6100 User Guide

Print Image Quality Problems

The print cartridge is old or damaged. Replace the print cartridge.

The high- voltage power supply may
be defective.

Contact your dealer or an authorized service
provider.

Blank page

The sealing tape of the print cartridge
is not pulled out.

The printer feeds two or more sheets
at a time.

The print cartridge is old or damaged.

The toner in the print cartridge is low.

The high- voltage power supply may
be defective.

Pull out the sealing tape.

Avoid adding paper to a nearly full stack.

Replace the print cartridge.

Contact your dealer or an authorized service
provider.

Partial blanks

Pri

D ' i " i .nter

Printer

The print media is moist.

The print media is outside the
recommended specifications.

The sealing tape of the print cartridge
is not fully pulled out.

Remove the moist media and load new, dry
media.

Use the recommended print media.

Replace the print cartridge.

Creased paper

The print media is outside the
recommended specifications.

The print media is moist.

Use the recommended print media.

Remove the moist media and load new, dry
media.

Oct 02

Oki B6100 User Guide
Print Image Quality Problems

5-23

Blotchy print

Printer
Printer
Printer
Printer

Vertical blanks

Lnt

Lnl

The print media is outside the
recommended specifications.

The print media is moist.

The print cartridge is old or damaged.

The print cartridge is not installed
correctly.

The print cartridge is old or damaged.

Use the recommended print media.

Remove the moist media and load new, dry
media.

Replace the print cartridge.

Remove the print cartridge and reinstall it.
Replace the print cartridge.

Blurred print

The print cartridge is old or damaged.

Replace the print cartridge.

Bold print appears
shaded

The print cartridge is old or damaged.

Replace the print cartridge.

5-24

Oki B6100 User Guide

Print Image Quality Problems

Other Print Image Quality Problems

The following characteristics define this print image problem:

■ The finished print has a problem that is not identified by any of the other procedures in
this manual.

■ The control panel does not display an error code.

The following procedure guides you through multiple actions that may solve this print image
quality problem. Proceed one step at a time until the problem is solved — you may not need to
complete the entire procedure. If one of the steps in this procedure corrects the problem but the
identical problem returns in less than 50 prints, call for service.

1. Replace all of the paper in the paper trays with newly opened paper.

The paper in the trays may be damp or damaged, resulting in poor image quality. New
paper may correct the problem.

2. Replace the print cartridge with a new one.

The print cartridge may have reached end of life or is damaged.

3. Disconnect then reconnect the interface cable that runs between the printer and the host
computer.

There may be a bad connection between the printer and the computer. Reconnecting both
ends should reestablish a good electrical connection. If you have another interface cable
available, substitute that cable for the one currently connecting the printer and the com-
puter.

4. Reinstall the printer driver software.

The printer driver software that is running on the host computer may be damaged. Rein-
stalling the software is an easy and inexpensive way to isolate or eliminate the source of
the problem. Refer to the Installation Guide for instructions on installing the driver.

5. Call your service technician.

This image quality problem may be caused by a malfunctioning or broken component that
requires service.

Oct 02

Oki B6100 User Guide
Miscellaneous Problems

5-25

Miscellaneous Problems

Some printer problems may not generate error codes or produce observable print image defects.
These miscellaneous problems may effect only the printer or they may effect things outside of
the printer, such as the room lights or a nearby radio receiver.

This section contains detailed procedures for correcting the following problems:

■ Printer is Inoperative

■ Printer Operates Erratically

■ Printer Makes Unusual Noises

■ Room Lights Dim or Flicker When Printer Starts

■ Printer Interferes with Nearby Radio or Television Reception

Oct 02

5-26

Oki B6100 User Guide
Miscellaneous Problems

Printer is Inoperative

The following characteristics define this type of problem:

■ The printer appears to have no power.

■ The control panel does not light up or display characters.

■ The printer motors do not run and the printer does not warm up.

■ The control panel does not display an error code.

The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire pro-
cedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.

1. Make sure that you push the [ I ]on the main power switch to turn on the printer.

2. Check to make sure the AC power cord is firmly plugged into the AC wall outlet and that
the other end of the AC power cord is firmly plugged into the printer.

Sometimes the AC power cord is only partially plugged in and is not making good electri-
cal contact. If the AC power cord keeps working loose you might consider moving the
printer to a safer location. If the AC wall outlet is broken, allowing the power cord to eas-
ily fall out, replace the outlet.

3. Test for voltage present by plugging an AC electrical device, such as a lamp, into the AC
wall outlet. If the lamp does not light, inspect the building circuit breakers or check for a
broken AC wall outlet.

A circuit breaker trips because there was an overload on the line. A tripped breaker may
indicate that you have too many AC devices working off the same line or that you have
faulty building wiring. If the breaker is not tripped, but the lamp doesn't light when
plugged into the outlet, replace the outlet or have an electrician check the line.

4. Turn the printer off and wait 20 minutes, then turn the printer on.

Thermal sensors may have shut down the printer. Waiting 20 minutes for the printer to
reset may return the printer to normal operation. A thermal shutdown may indicate there
is a more serious problem with the printer. If the problem reoccurs, call for service.

5. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

Oct 02

Oki B6100 User Guide
Miscellaneous Problems

5-27

Printer Operates Erratically

The following characteristics define this type of problem:

■ The printer does not function correctly.

■ The printer may go into frequent warm-up.

■ The control panel may display garbled characters.

■ The printer may lose power or stop printing for no apparent reason.

■ The control panel does not display an error code.

1. Check to make sure the AC power cord is firmly connected to the AC wall outlet and that
the other end of the AC power cord is firmly connected to the printer.

A loose or partially connected AC power cord may cause erratic operation. If the AC
power cord is repeatedly loose or disconnected, you may consider moving the printer to a
safer location. If the AC wall outlet is broken, allowing the power cord to easily fall out,
replace the outlet.

2. Check to make sure the computer interface cable is firmly connected to the printer and
that the other end of the cable is firmly connected to the computer.

There may be a bad connection between the printer and the computer. Reconnecting both
ends should reestablish a more reliable electrical connection. If you have another interface
cable available, substitute the new cable for the one currently connecting the printer and
computer.

3. Open and then firmly close all printer doors and covers.

Interlock switches monitor the position of printer doors and covers for safety reasons.
When a door is closed, the interlock switch is activated and the printer can operate. When
a door is open, the interlock switch is not activated and the printer cannot operate. If a
door is not firmly closed, the interlock switch can bounce between being activated and
being not activated — confusing the system and causing erratic printer operation.

4. Reinstall the printer driver software.

The printer driver software that is running on the host computer may be damaged. Rein-
stalling the software is an easy and inexpensive way to isolate or eliminate the problem.
Refer to the Installation Guide for instructions on installing the driver.

5. Unplug the AC power cord from the AC wall outlet. Plug a 100 watt lamp into the AC
wall outlet and watch the lamp for 30 minutes. If the lamp flickers noticeably or dims then
brightens, you should replace the outlet or have an electrician check the line.

Voltage surges or drops at the AC wall outlet can cause sensitive printer components to
function erratically. In some instances wide voltage swings can seriously damage the
printer.

6. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

5-28

Oki B6100 User Guide
Miscellaneous Problems

Printer Makes Unusual Noises

The following characteristics define this type of problem:

■ The printer makes unusual noises or makes more noises than usual either while idle or
while printing.

■ The printer generates printed sheets without a problem.

■ The control panel does not display an error code.

1. Turn the printer off and open all of the printer access covers. Inspect the interior of the
printer for pieces of paper or obviously broken components that could be causing the
noise. Remove any paper that you find. If you see a broken component, call for service.

Broken and dangling components or scraps of paper lodged inside the printer may be
brushing against moving parts and causing the noise.

2. Inspect the fan outlets for broken grills or objects stuck in the fans. Remove any objects
from the fan grill. If you see a broken grill or cover, call for service.

An object or part of a broken fan grill may be brushing against the fan and causing the
noise. A broken fan grill is a potential safety hazard and should be replaced.

3. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

Oct 02

Oki B6100 User Guide
Miscellaneous Problems

5-29

Room Lights Dim or Flicker When Printer Starts

The following characteristics define this type of problem:

■ Nearby lights dim slightly or flicker when you first turn on the printer or when the printer
begins printing.

■ The lights remain normal when the printer is not on.

■ The printer generates printed sheets without a problem.

■ The control panel does not display an error code.

1. Unplug all devices that are plugged into the same AC wall outlet as the printer.

During warm-up and at the start of each print run, the printer normally draws a large
amount of current. If other devices are running off of the same AC circuit, the accumula-
tive current draw may result in nearby lights momentarily dimming.

2. Have an electrician check your building wiring.

There may be a problem with the AC outlet or the AC wiring in the building that needs the
attention of a licensed electrician.

3. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

5-30

Oki B6100 User Guide
Miscellaneous Problems

Printer Interferes with Nearby Radio or Television Reception

The following characteristics define this type of problem:

■ When the printer begins printing, it causes audio noise in nearby radios or interferes with
the picture in nearby televisions.

■ The printer generates printed sheets without a problem.

■ The control panel does not display an error code.

1. If the radio/television is plugged into the same AC wall outlet as the printer, plug either
the printer or the radio/television into another AC outlet.

Electrical noise may be transmitted through the AC line. You can reduce the noise to the
radio/television by using a dedicated AC wall outlet for the printer.

2. Move the radio/television away from the printer.

Your printer complies with the FCC rules regarding radio/television interference caused
by digital devices. This printer generates, uses, and may radiate low levels of radio fre-
quency energy that could interfere with radio and television reception in some installa-
tions. Increasing the distance between the printer and the radio/television is a very
effective method for reducing minor interference.

3. Identify the building circuit breaker that controls the AC outlet to your printer. Identify all
of the AC outlets that are controlled by that circuit breaker. Unplug all devices from the
AC outlets that are controlled by that circuit breaker, except for the printer.

Electrical noise may be transmitted through the AC line. In difficult interference cases
you may have to dedicate an entire AC line to the printer.

4. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

Oct 02

Oki B6100 User Guide
Warning Messages and Error Messages

5-31

Warning Messages and Error Messages

The control panel display shows a warning message or error message when there is a problem
with the printer. Some messages indicate routine status conditions such as an empty paper tray,
while others indicate that a sheet of paper has jammed in a specific area of the printer. Some
messages indicate more serious printer problems that may require the help of a service techni-
cian.

Warning messages use only the second line of the display and indicate conditions that do not
prevent the printer from operating. For example, if Tray 1 is out of paper but the printer is cur-
rently drawing paper from Tray 2, a warning message will appear on the second line of the dis-
play indicating that Tray 1 is out of paper — but the printer will continue to operate, drawing
paper from Tray 2.

Error messages use both lines of the display and indicate conditions that prevent the printer
from operating. The first line of an error message contains the error code and type of error. The
second line of the display contains information about the action required to recover from the
error.

When the control panel displays a warning or error message, refer to the following tables and
complete the actions recommended for the specific message that is shown.

Warning Messages Table

The following table lists warning messages, possible causes, and the actions required to correct
each cause.

Warning Message
Line 2 of display

Possible Cause

Action

Paper Out Tray 1

There is no paper in Tray 1 .

Add paper to the tray.

Paper Out Tray 2

There is no paper in Tray 2.

Add paper to the tray.

Paper Out Tray 3

There is no paper in tray 3.

Add paper to the tray.

Output Tray Full

The output tray is full.

Remove paper from the tray.

Offset Tray Full

The offset output tray is full.

Remove paper from the tray.

Toner Low

The toner is low.

Replace the print cartridge soon.

Maintenance Req

Maintenance is required.

Call service.

Oct 02

5-32

Oki B6100 User Guide

Warning Messages and Error Messages

Error Messages Table

The table below lists error messages, the possible causes of each error, and the actions required
to recover from each error.

Error Message
Line 1

Error Message
Line 2

Possible Cause

Action

E2 JAM MISFEED
El IAM FIISER
E4 EXIT JAM
E6 JAM OFF. TRAY
E7 JAM DUPLEX

Remove Paper

There is a paper jam

msiHp thp nnntpr

111.^11.11. L 1 J V- l.'l 11111.1.

Remove the jammed paper from

thp mHipatpd lopntion

ill' — iiii.iii.iiik. i.i 1 1. ' i. n 1 1 v 1 1 1 .

See "Paper Jams" on page 5-5 for
information about removing paper
jams.

E5 COVER OPEN

Close Top Cover

The top cover is open.

Close the top or rear cover.

E5 COVER OPEN

Close Rear Cover

The rear cover is open.

Close the offset tray cover.

n TONER CART

Trwtfill/RpQPt

1 1 1 . 1 1 ll 1 1/ IUiS^L

Thp nnnt PflrtriHffP Tint

1 1 1 \_ J-J1111L Lt.ll 11 RILL l.i 11UI

installed, or an incorrect
cartridge is installed.

Tnstall thp rorrprt nnnt partriHop

1 1 1 7> 1 il 1 1 1111. l.Ulll.1.1 j.'l 1111 LllllllUgl.

according to the specifications
"Replacing the Print Cartridge" on
page 5-3

TRAY 1 MISSING

Insert Tray

Tray 1 is not in the
printer.

Insert the tray.

TRAY 2 MISSING

Insert Tray

Tray 2 is not in the
optional feeder.

Insert the tray.

TRAY 3 MISSING

Insert Tray

Tray 3 is not in the
optional feeder.

Insert the tray.

LOAD PAPER TRAY1

Paper Size/Paper
Type

Tray 1 is empty.

Load paper into the tray.

LOAD PAPER TRAY2

Paper Size/Paper
Type

Tray 2 is empty.

Load paper into the tray.

LOAD PAPER TRAY3

Paper Size/Paper
Type

Tray 3 is empty.

Load paper into the tray.

LOAD PAPER FRONT

Paper Size/Paper
Type

The front tray is empty.

Load paper into the tray.

PAPER SIZE ERROR

Paper Size/Press
Start

The paper size is not
supported by the printer.

Check paper size specifications and
load paper that meets
specifications.

OUTPUT TRAY FULL

Remove Paper

The output tray is full.

Remove paper from the tray.

OFFSET TRAY FULL

Remove Paper

The offset output tray is
full.

Remove paper from the tray.

Oct 02

Oki B6100 User Guide
Warning Messages and Error Messages

5-33

Error Message
Line 1

Error Message
Line 2

Possible Cause

Action

U2 ROS FAILURE

Call Service

The ROS has failed.

Turn the printer off, then turn it on.
If the problem recurs, contact an
authorized service provider.

U4 FUSER FAILURE

Call Service

The fuser has failed.

FNV UNIT FAIT TIRF

V-.11IV 1 CC/Utl

Thp ptivplnnp unit wjiq

removed or has failed.

OFFSFT TRAY FA II

f^all Sptvipp

V. CI 1 1 Otl V1LC

Thp nTT^pt trnv was

removed or has failed.

OPTION TRAY FA II

Onp of thp nrvtinnnl triivQ
v / 1 il. ui ni\_ uuliuiicii ii a. y o

has failed.

DUPLEX FAILURE

Call Service

The duplexer was
removed or has failed.

MAIN MOTOR FAIL

Call Service

The main motor has
failed.

ENGINE NV FAIL

Call Service

The engine has failed.

FAN FAILURE

Call Service

The fan has failed.

MAINTENANCE REQ

Press Start

The printer needs
maintenance.

Press the START button.

5-34

Oki B6100 User Guide

Printing a Test Page or Configuration Summary

Printing a Test Page or Configuration Summary
Test Page

Printing a test page verifies that the printer is operating correctly. Use the following procedure
to print a test page:

1. Press the MENU button on the control panel.

2. Press the NEXT button until the text "Functions" is shown on the second line of the dis-
play.

3. Press the SELECT button to enter the functions submenu.

4. Press the NEXT button until the text "Print Test" is shown on the second line of the dis-
play.

5. Press the SELECT button to enter the print test submenu.

6. Press the NEXT button to toggle between "Single" and "Continuous". If you choose
Single, the printer will print a single test page. If you choose Continuous, the printer will
continue printing pages until you press the START/STOP button.

7. Press the SELECT button to print the test page(s).

B6100
Test Print

!"#$%&' ()*+,-. /0123456789: ; <->?@AECDEFGHIJKLMNOPQRSTUVWXYZ^\] "_~abcdef ghi j
klmnopqrstuvwxyz{ I }~ACuea^aageeeiiIAAEa^66duu^^ ° i <-->Wil\ H

^U^llh^l ^h4H^fr^lhHr^nr lLt Frr4+ J rU ^STTrE^TSenWen^s fJ+-°- ■

!"#$%&' (>*+,-. /0123456789 : ; <=> ?@ABCDEFGHI JKLMNOPQRSTUVWXYZ ] \ ] _ abcdefghi
jklmnopqrstuvwxyz{ I } ~ACueaaaa<;§eeiiiME;E£666uuy6u I

Adobe' PostScript' 3"

OKI

Figure 1-5: Test Page.

Oct 02

Oki B6100 User Guide
Printing a Test Page or Configuration Summary

5-35

Configuration Summary

A configuration summary lists the current printer settings. Use the following procedure to print
a configuration summary:

1. Press the MENU button on the control panel.

2. Press the NEXT button until the text "Functions" is shown on the second line of the dis-
play.

3. Press the SELECT button to enter the functions submenu.

4. Press the NEXT button until the text "Print Summary" is shown on the second line of
the display.

5. Press the SELECT button to print the configuration summary page(s).

NOTE: The content of the configuration summary for your printer is dependent upon the optional printer
accessories that are installed. The summary shown below is for a printer with several optional
printer accessories installed — your configuration summary may not contain all of the information
included below.

B6100

MENUS
Paper Menu

Duplex ■ Off
Duple* Bind Long lldge
Default Source = Tray 1
Manual Feed = Off
Oulpul Tray - Face Down Tray
Media Size/Type
Front Tray
Media Size = Lelier
Media Type = Plain
Tray 1

Media Type ■ Plain
Tray 2

Media Type - Plain
Tray Linking ■ On
Blank Pages - Print
From Tray First - Off
Auto Resize - On
Interface Menu
Port
Parallel - On
Network Card 2 ■ On
Parallel Setup

Interpreter - Auto Switch
Formal - Raw
Mode - Bidirectional
Delay Out Close - Off
Network 2 Setup
Interpreter ■ Auto Switch
Formal - Raw
Network Channel
Netware ■ On
DEC LAT - Off
AppleTalk = On
TCP/IP = On
Network Address = 005027005D09
IP Address -010.005.004.001
Subnet Mask - 255.255.000.000
Default Router - 000.000.000.000
LID Ranner = On
DHCP - On

Netware Frame - Auto-Sense
Delay Out Close - Off
PS Menu
Prim PS Errors - Off
Manual Feed TO = 0

PCL Menu

Oriental ion ■ Portrait
Font Source ■ Internal
Font Number - 12
Pitch- 10.00

Symbol Set - 10U:PC-B CP437
Macro Filler - Off
Lines Per Page - 60
CR Mode - CR-CR
LF Mode = LF-LF
FF Mode - FF=FF
Prim Area - Normal
Parameter Values
Paper Source

Front Tray = 8

Tray 1 = 1

Tray 2 -4

Auto-Select = 7
Paper Size

Executive - 1

Letter = 2

Legal = 3

Slalemenl = 4

Folio = 5

A6 = 24

A5 = 25

A4-26

BS = 45

Mdiwidi hiveUlpc K0

Com 10 Envelope ■ S I

Dl. Envelope = 90

C5 Envelope = 91
System Menu
Display language ■ English
Power Saver = 15
Wait Timeout - 520
Job Timeoul = 0
Jam Recovery = On
Hex Print = Off
Quality Menu
Resolulion = 600 dpi
Toner Saver = Off
Prim Density - 5

Adobe' PostScript'

OKI

Figure 1-6: Configuration Summary.

♦ ♦ ♦

Oct 02

5-36 Oki B61 00 User Guide

Printing a Test Page or Configuration Summary

Oct 02

Using the Duplexer

In this Chapter . . .

■ "About this Chapter" on page 6-2

■ "About the Duplexer" on page 6-2

■ "Installing the Duplexer" on page 6-3

■ "Testing the Duplexer" on page 6-6

■ "Solving Duplexer Problems" on page 6-7

■ "Removing the Duplexer" on page 6-16

Oct 02

6-2

Oki B6100 User Guide
About the Duplexer

About this Chapter

This chapter provides all of the information necessary to install, use, and maintain the duplexer.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

About the Duplexer

The duplexer is a customer-installed optional device that enables automatic printing on both
sides of a sheet of paper. The duplexer is designed to be mounted inside the printer, just below
the exit transport in the paper path. The duplexer drives a single-sided print partially out of the
exit transport, then reverses the direction and pulls the printed page back into the printer to print
the second side. The printer can image two pages at a time. Therefore the duplex unit will pro-
cess two pages (sides 1 and 3). then re-feed these pages for sides 2 and 4.

Major Components of the Duplexer

The following figure shows the major components of the option.

Oct 02

Oki B6100 User Guide
Installing the Duplexer

6-3

Installing the Duplexer

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Before you begin the installation procedure, remove the option from its packaging and remove
any shipping tape or cardboard inserts.

Verify that you have received the following items:.

Figure 6-1: Contents of Duplexer Shipping Box.

Oct 02

Oki B6100 User Guide
Installing the Duplexer

Use the following procedure to install the duplexer:
1. Turn the printer off and remove the AC plug from the AC wall outlet.

2. If you are using the paper tray in its extended position (Legal 13, 14, or A4), remove the
paper tray from the printer.

\ \ \ yjj

3. Squeeze the tabs on the left rear of the printer and pull the rear cover toward you to open
it.

Oct 02

Oki B6100 User Guide
Installing the Duplexer

6-5

4. Slide the tabs on the left and right sides of the duplexer into the channels inside the
printer, and push the duplexer completely into the printer.

5. Push the green tabs on the sides of the duplexer out toward the sides of the printer to
secure the duplexer to the printer.

6. Close the rear cover.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

6-6

Oki B6100 User Guide
Testing the Duplexer

Testing the Duplexer

After installing the duplexer, use the following procedure to make sure it transports paper cor-
rectly:

1. Turn the printer on by pressing the [ I ] on the power switch on the right side of the printer.

2. Once the printer has warmed up and displays the "Ready" message on the control panel
display, use any software application to print a few duplexed sheets.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

3. If the duplexer does not transport paper or if the control panel shows an error message,
refer to "Solving Duplexer Problems" on page 6-7.

Oct 02

Oki B6100 User Guide
Solving Duplexer Problems

6-7

Solving Duplexer Problems

When there is a problem with the duplexer, the printer control panel displays an error code and
error message. Most duplexer error codes indicate routine status conditions such as a paper tray
running out of paper or a paper jam in a specific area of the duplexer. Some error codes indicate
much more serious problems that may require the help of a service technician.

■ If the duplexer is inoperative after installation, refer to "Installation Problems" on page
6-8 and complete the recommended procedure.

■ If the printer control panel displays an error message or an error code, refer to "Interpret-
ing Duplexer Error Codes" on page 6-7 below.

■ If you have a duplexer problem but the printer control panel does not display an error mes-
sage or error code, refer to "Correcting Miscellaneous Duplexer Problems" on page 6-12
and follow the directions for correcting that problem.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Interpreting Duplexer Error Codes

The printer control panel displays error messages when there is a problem with the printer or
any of the optional paper-handling components. The following table lists all of the error mes-
sages associated with the duplexer, the possible cause of the error, and the action to take to cor-
rect the problem. If the control panel shows an error message that concerns another part of the
printer, refer to "Warning Messages and Error Messages" on page 5-31 for a complete list of all
warning and error messages.

Error Message
Line 1

Error Message
Line 2

Possible Cause

Action

E7 JAM DUPLEX

Remove paper

There is a paper jam in the
duplexer.

Remove the jammed paper from
the duplexer. See "Clearing
Duplex Paper Jams" on page 6-9.

DUPLEX FAILURE

Call Service

The duplexer has failed.

Turn the printer off, then turn it
on. If the problem recurs, contact
an authorized service provider.

Oct 02

6-8

Oki B6100 User Guide
Solving Duplexer Problems

Installation Problems

Simple oversights during installation may cause problems when you first use the duplexer. If
the duplexer is inoperative after you have installed it, use the following procedure to check sev-
eral possible causes.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the
printer.

2. Make sure that the duplexer is firmly seated inside the printer.

3. If the duplexer is firmly seated in the printer, but the duplexer is still inoperative, return to
"Installing the Duplexer" on page 6-3 and carefully repeat all of the installation steps.

4. If the duplexer is still inoperative after reinstallation, remove it from the printer so you can
run tests on the printer without the duplexer affecting the tests.

5. Print a few sheets of text or images to make sure the printer is still operational.

If the printer is operational when the duplexer is removed, contact either your sales repre-
sentative or a service provider and report your problem.

If the printer is not operational after you have removed the duplexer, refer to "Installation
Problems" on page 5-2. After correcting the printer problem, return to "Installing the
Duplexer" on page 6-3 and reinstall the duplexer.

Oct 02

Oki B6100 User Guide
Solving Duplexer Problems

6-9

Clearing Duplex Paper Jams

When an E7 error message is shown on the display screen, there is a paper jam in the duplexer.
Use the following procedure to clear a duplex paper jam:

1. If you are using the paper tray in its extended position (Legal 13, 14, or A4), remove the
paper tray from the printer.

2. Squeeze the tabs on the rear of the printer and pull the rear cover toward you to open it.

3. Remove any jammed paper from the duplex area.

6-10

Oki B6100 User Guide
Solving Duplexer Problems

4. Push the green tabs on the sides of the duplexer toward the center of the duplexer, and
grasp the recessed areas on the sides of the duplexer and remove it from the printer.

5. Push the tabs labelled 1 below out toward the sides of the duplexer, and lift to open (2) the
duplexer.

6. Remove any jammed paper from inside the duplexer unit.

Oct 02

Oki B6100 User Guide
Solving Duplexer Problems

6-11

7. Slide the tabs on the left and right sides of the duplexer into the channels inside the
printer, and push the duplexer completely into the printer.

8. Push the green tabs on the sides of the duplexer out toward the sides of the printer to
secure the duplexer to the printer.

9. Close the rear cover.

6-12

Oki B6100 User Guide
Solving Duplexer Problems

Correcting Miscellaneous Duplexer Problems

Some duplexer problems may not cause an error message and may not interfere with the opera-
tion of the printer. If you are experiencing one of the problems listed below and there is no error
message shown on the control panel display, refer to the procedures in the following sections to
check the possible causes of the specific problem.

■ Inoperative duplexer

■ Erratic operation

■ Unusual noise

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Oct 02

Oki B6100 User Guide
Solving Duplexer Problems

6-13

Inoperative Duplexer

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

The following characteristics define this duplexer problem:

■ The duplexer appears to be inoperative.

■ When attempting to print duplexed sheets, the duplexer does not respond and does not
feed paper.

■ The control panel does not display an error code.

The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.

1. Open and then firmly close all of the printer doors and covers.

Interlock switches monitor the position of printer doors and covers. When a door is
closed, the interlock switch is activated and the duplexer can operate. When a door is
open, the interlock switch is not activated and the duplexer cannot operate. If a door is not
firmly closed, the interlock switch may not be fully activated — resulting in an inoperative
duplexer.

2. Test the printer by printing single-sided sheets from the main tray.

If you cannot print a sheet of paper from the main tray and the printer does not display an
error code, go to "Inoperative Printer" on page 5-3. If you can print a sheet of paper from
the main tray, proceed to the next step.

3. Open the rear cover of the printer. Remove and reinstall the duplexer.

If the connection between the duplexer and the printer is not intact, the duplexer will not
receive power or logic commands, resulting in an inoperative duplexer

4. Examine the printer driver settings to make sure the duplexer is available as an installed
option.

5. If the duplexer is correctly set as an installed option, reload the printer driver software.

The printer driver software running on the host computer may be damaged. Reinstalling
the software is an easy and inexpensive way to isolate or eliminate the problem. Refer to
the Installation Guide for information on installing the printer driver.

6. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

6-14

Oki B6100 User Guide
Solving Duplexer Problems

Duplexer Operates Erratically

The following characteristics define this duplexer problem:

■ The duplexer does not function correctly.

■ The control panel does not display an error code.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.

1. Open the rear cover of the printer. Remove and reinstall the duplexer.

If the connection between the duplexer and the printer is not intact, the duplexer will not
receive power or logic commands, resulting in an inoperative duplexer.

2. Test the printer by allowing it to run for a few days without the duplexer installed.

If the printer operates erratically when the duplexer is not installed, refer to "Printer Oper-
ates Erratically" on page 5-27.

If the printer does not operate erratically when the duplexer is not installed, reinstall the
duplexer and proceed to the next step.

3. Open and then firmly close all of the doors and covers.

Interlock switches monitor the position of printer doors and covers. When a door is
closed, the interlock switch is activated and the duplexer can operate. When a door is
open, the interlock switch is not activated and the duplexer cannot operate. If a door is not
firmly closed, the interlock switch can bounce between being activated and being not acti-
vated. This confuses the system and causes erratic operation.

4. Reinstall the printer driver software.

5. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

Oct 02

Oki B6100 User Guide
Solving Duplexer Problems

6-15

Duplex Makes Unusual Noises

The following characteristics define this duplexer problem:

■ The duplexer makes unusual noises or makes more noise than usual either while idle or
while printing.

■ The duplexer feeds paper without a problem.

■ The control panel does not display an error code.

The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.

1. Open the rear cover of the printer and inspect the inside of the duplexer for jammed paper
or obviously broken components.

Broken components or scraps of paper lodged inside the duplexer may be brushing
against moving parts and causing the noise.

2. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

6-16

Oki B6100 User Guide
Removing the Duplexer

Removing the Duplexer

Use the following procedure to remove the duplexer:
1. Turn off the printer and disconnect the AC power cord from the AC wall outlet..

2. If you are using the paper tray in its extended position (Legal 13, 14, or A4), remove the
paper tray from the printer.

3. Squeeze the tabs on the top left of the rear cover, and pull the cover to open it.

Oct 02

Oki B6100 User Guide
Removing the Duplexer

6-17

5. Close the rear cover.

6-18 Oki B61 00 User Guide

Removing the Duplexer

Oct 02

Using the 550 Sheet Feeder

In this Chapter . . .

■ "About the 550 Sheet Feeder" on page 7-2

■ "Installing the 550 Sheet Paper Feeders" on page 7-4

■ "Testing the 550 Sheet Feeder" on page 7-14

■ "Selecting Print Media" on page 7-14

■ "Loading Print Media" on page 7-16

■ "Solving 550 Sheet Feeder Problems" on page 7-20

■ "Removing the 550 Sheet Feeder" on page 7-28

■ "Moving the 550 Sheet Feeder" on page 7-30

Oct 02

7-2

Oki B6100 User Guide
About the 550 Sheet Feeder

About this Chapter

This chapter provides all of the information necessary to install, use, and maintain the 550 sheet
paper feeder option, including procedures for cleaning the feeder and removing paper jams.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

About the 550 Sheet Feeder

The 550 sheet feeder is an optional single tray paper feeder that attaches under the printer. The
feeder holds a universal paper tray that accommodates a variety of print media and holds a max-
imum of 550 sheets of standard weight paper. The printer supplies all of the operating power
that is needed by the feeder, and motors and circuit boards internal to the feeder provide the
feeder with drive and operational logic.

At the start of a print run the feeder motor switches on and begins to feed a sheet of paper out of
a selected tray. Rubber rollers drive the sheet out of the tray, through the feeder, and into the
printer. Sensors monitor the progress of the paper as it travels through the feeder.

The 550 sheet feeder can be installed in the following configurations:

■ Printer and one 550 sheet feeder

■ Printer and two 550 sheet feeders

Oct 02

Oki B6100 User Guide
About the 550 Sheet Feeder

7-4

Oki B6100 User Guide

Installing the 550 Sheet Paper Feeders

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Before you begin the installation procedure, remove the option from its packaging and remove
any shipping tape or cardboard inserts.

Verify that you have received the following items:

3 Thumbscrews

Installation Sheet

Oct 02

Oki B6100 User Guide
Installing the 550 Sheet Paper Feeders

7-5

Installing One Paper Feeder

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Use the following procedure to install one paper feeder:

WARNING: Before installing any options, turn the printer off by pressing [ O ] on the power
switch on the right side of the unit and disconnect the power cord from the AC outlet. These
precautions are necessary to avoid the risk of electric shock.

1. Remove the 550 sheet paper feeder from its packaging and remove any cardboard inserts
and packing tape. Locate and set aside the small plastic bag containing three thumb-
screws.

2. Place the paper feeder on a sturdy, level surface.

NOTE: Do not move the printer once the paper feeder is installed.

Oct 02

7-6

Oki B6100 User Guide

Installing the 550 Sheet Paper Feeders

3. Turn the printer off by pressing [ O ] on the power switch on the left front of the unit.

NOTE: Installing the paper feeder while the printer is on may damage the printer or paper feeder.

4. Disconnect the power cord from the AC outlet and from the printer.

5. Close the front tray, and remove any printed sheets from the paper output tray.

Oki B6100 User Guide
Installing the 550 Sheet Paper Feeders

7-7

6. Remove the main paper tray from the printer.

7. Align the holes on the bottom of the printer with the pegs on the paper feeder, and lower
the printer onto the paper feeder.

NOTE: Be sure to lower the printer gently. Components inside the printer may be damaged by lowering the
printer quickly.

8. Insert the three thumbscrews supplied with the paper feeder into the holes on the base of
the printer, and turn them until tight.

Oki B6100 User Guide

Installing the 550 Sheet Paper Feeders

9. Load paper into the paper tray.

10. Insert the feeder paper tray and the main paper tray all the way into the paper feeder, mak-
ing sure each is properly seated inside the printer.

11. Insert the plug of the power cord into the AC outlet, and turn the printer on by pressing
[ I ] on the power switch on the left front of the printer.

NOTE: If an error message appears on the control panel display, see "Warning Messages and Error
Messages" on page 5-31.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Oct 02

Oki B6100 User Guide
Installing the 550 Sheet Paper Feeders

7-9

Installing Two Paper Feeders

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Use the following procedure to install two paper feeders:

1. Remove the paper feeders from their packaging and remove any packing tape or card-
board inserts. Set aside the small plastic bags, each containing three thumbscrews.

2. Place one paper feeder on a sturdy, level surface.

NOTE: Do not move the printer when the paper feeder is installed.

3. Align the three holes on the bottom of the upper feeder with the three stubs on the lower
feeder, and place the upper paper feeder on top of the lower paper feeder.

7-10

Oki B6100 User Guide

Installing the 550 Sheet Paper Feeders

4. Insert the three thumbscrews supplied with the paper feeder into the two holes on the base
of the upper paper feeder and turn them until tight.

5. Turn the printer off by pressing [ O ] on the power switch on the left front of the printer.

6. Disconnect the power cord from the AC outlet and from the printer.

NOTE: Installing the paper feeder while the printer is on may damage the printer or the paper feeder.

Oct 02

Oki B6100 User Guide
Installing the 550 Sheet Paper Feeders

7-1 1

7. Close the front tray, and remove any printed sheets from the output paper tray.

8. Remove the main paper tray from the printer.

9. Lift the printer and lower it onto the two stacked paper feeders, aligning the pegs on the
upper paper feeder with the holes on the bottom of the printer.

NOTE: Be sure to lower the printer gently. Components inside the printer may be damaged by lowering it
quickly.

7-12

Oki B6100 User Guide

Installing the 550 Sheet Paper Feeders

10. Insert the three thumbscrews supplied with the paper feeder into the holes on the base of
the printer.

11. Load paper into the paper trays for both paper feeders.

12. Insert the paper trays all the way into the paper feeders, making sure each tray is properly
seated.

13. Connect the AC power cord to the printer and the AC wall outlet.

Oct 02

Oki B6100 User Guide
Installing the 550 Sheet Paper Feeders

7-13

14. Turn the printer on by pressing [ I ] on the power switch on the left front of the printer.

NOTE: If an error message appears on the control panel display, see "Warning Messages and Error
Messages" on page 5-31

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

7-14

Oki B6100 User Guide
Testing the 550 Sheet Feeder

Testing the 550 Sheet Feeder

After installing the 550 sheet paper feeder, use the following test procedure to verify that the
feeder is operating correctly.

1. Turn the printer on by pressing the [ I ] on the power switch on the right side of the printer.

2. Once the printer has warmed up and displays the "Ready" message on the control panel
display, use any software application to print a few sheets from each of the feeder trays.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

3. If the feeder does not feed paper or if the control panel displays an error message, refer
to"Solving 550 Sheet Feeder Problems" on page 7-20.

Selecting Print Media

Paper and Print Media To Avoid

Do not use paper or print media that has any of the following characteristics:

■ Does not meet the paper and media size and weight specifications for this printer

■ Is not labeled for use with xerographic printers or xerographic copiers

■ Cannot withstand temperatures of up to 310°F/155°C

■ Is in a sealed package that is obviously damaged or wet

■ Is excessively wrinkled, curled, torn, or warped

■ Is folded or creased

■ Has either an extremely slick surface or an extremely textured surface

■ Has an exposed adhesive surface

■ Has paper pieces glued or taped to the media

■ Has staples or paper clips attached

■ Is categorized as thermal paper, coated paper, or carbon paper

■ Is an envelope that is embossed, is made of extremely thick paper, or is padded

■ Is an envelope that has metal clasps

■ Is a sheet of labels that has the backing sheet exposed between individual labels

Oct 02

Oki B6100 User Guide
Selecting Print Media

7-15

Correct Paper Storage

■ Store reams of paper on a flat surface, and always store them stacked horizontally.

■ Store reams of paper in an area away from both direct sunlight and high humidity

■ Open sealed reams only when you are ready to load the paper into the paper tray, and
always close and seal partial reams of paper.

■ Do not stack partial reams of paper
Print Media Weight, Type, and Size

The 550 sheet feeder has paper guides that allow you to accommodate paper with the following
dimensions:

• Paper Width

Minium: 3.87 inches (98.4 millimeters)
Maximum: 8.5 inches (215.9 millimeters)

• Paper Length

Minium: 5.85 inches (148.5 millimeters)
Maximum: 14 inches (355.6 millimeters)

The following table defines print media that you can use in the 550 sheet feeder paper tray, and
also indicates the feed orientation — long edge feed (LEF) or short edge feed (SEF). If you have
concerns about a specific brand or type of media, try samples of the media to determine if the
resulting printer performance and print quality meet your expectations.

Paper Source

Weight

Paper Type and Feed
Direction

Paper Sizes
Accommodated

Universal A4/Letter/
Ledger Paper Tray

(main tray and optional
550 sheet A4/Letter/
Ledger paper feeder)

55-134 kg
16 to 24 lbs.
60 to216g/m 2

A4SEF

297 x210mm
11.7x8.27 inches

Letter SEF

279.4 x 215.9mm
1 1 x 8.5 inches

Legal 13" SEF

330.2 x 215.9mm
13 x 8.5 inches

Legal 14" SEF

355.6 x 215.9mm
14 x 8.5 inches

Executive SEF

266.7 x 184.5mm
10.5 x 7.26 inches

B5 SEF

257 x 182mm
10.1 x 7.2 inches

A5 SEF

210 x 149mm
8.27 x 5.9 inches

7-16

Oki B6100 User Guide
Loading Print Media

Loading Print Media

Loading the A4/Letter/Legal Paper Tray

The 550-sheet universal paper tray has two width guides that are located on the sides of the tray,
and one length guide that is located near the center of the tray. These guides allow you to adjust
the size of the area that holds paper.

Use the following procedure to load paper into the 550 sheet A4/letter/legal paper tray:
1. Place the paper tray on a level surface.

2. Squeeze the length guide, lift it up, and slide it to the rear of the tray.

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Oki B6100 User Guide
Loading Print Media

7-17

3. If the paper you are using is longer than A4 (1 1.69 inches, 297 mm), press the square
green button on the bottom of the paper tray to release the rear of the tray, and pull the tray
out to extend it.

4. Squeeze the right width guide, lift it up, and slide the guides to the sides of the tray.

5. Verify that the plate has dropped down into the base of the paper tray. If the tray is locked
in the up potision, pull the lever near the front of the tray to release the plate, or push the
paper tray all the way into the printer and then remove it.

i — ' /

CAUTION: Do not overload the tray. Verify that the paper is beneath the retaining clips on
both sides of the tray. Fan paper before placing it in the tray. Place paper in the tray with the
print side down.

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Oki B6100 User Guide
Loading Print Media

6. Align the edges of the paper and place it in the center of the paper tray with the side to be
printed facing down.

NOTE: To avoid paper jams and other paper transportation problems, make sure the length and width
guides are adjusted to match the paper size and are locked firmly into place

7. Squeeze the right width guide, lift it up, and adjust the guides to match the paper width.

8. Squeeze the length guide, lift it up, and adjust the guide to match the paper length.

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Oki B6100 User Guide
Loading Print Media

7-19

9. Grasp the paper tray with both hands and insert it into the paper tray well on the printer.

10. Push the paper tray completely into the printer, making sure the tray is properly seated.

11. Use the paper level indicator on the front right of the printer to determine when the paper
supply is low.

7-20

Oki B6100 User Guide

Solving 550 Sheet Feeder Problems

When there is a problem with the 550 sheet feeder, the printer control panel displays an error
code and error message. Most paper feeder error codes indicate routine status conditions such
as a paper tray running out of paper or a paper jam in a specific area of the paper feeder. Some
error codes indicate much more serious problems that may require the help of a service techni-
cian.

■ If the paper feeder is inoperative after installation, refer to "Installation Problems" on
page 7-22 and complete the recommended procedure.

■ If the printer control panel displays an error message or an error code, refer to "Interpret-
ing Paper Feeder Error Messages" on page 7-21.

■ If you have a paper feeder problem but the printer control panel does not display an error
message or error code, refer to "Correcting Miscellaneous Paper Feeder Problems" on
page 7-24 and follow the directions for correcting that problem.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

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Oki B6100 User Guide
Solving 550 Sheet Feeder Problems

7-21

Interpreting Paper Feeder Error Messages

The printer control panel displays error messages when there is a problem with the printer or
any of the optional paper-handling components. The following table lists all of the error mes-
sages associated with the 550 sheet paper feeder, the possible cause of the error, and the action
to take to correct the problem. If the control panel shows an error message that concerns another
part of the printer, refer to "Warning Messages and Error Messages" on page 5-31 for a com-
plete list of all warning and error messages.

Error or Warning Message
Line 1

Error or Warning
Message Line 2

Possible Cause

Action

(Warning message, printer
continues operating and line
1 shows printer status.)

Paper Out Tray 2
(applies to first paper
feeder if installed)

There is no paper in tray
2.

Add paper to the tray.

Paper Out Tray 3
(applies to second paper
feeder if installed)

There is no paper in tray
3.

Add paper to the tray.

TRAY 2 MISSING

(applies to first paper feeder
if installed)

Insert Tray

Tray 2 is not installed.

Install the tray.

TRAY 3 MISSING

(applies to second paper
feeder if installed)

Insert Tray

Tray 3 is not installed.

Install the tray.

E2-1 JAM MISFEED

Remove paper

There is a misfeed jam
near the source paper
tray.

Remove the jammed paper
from the source tray.

LOAD PAPER TRAY2

(applies to first paper feeder
if installed)

Paper Size/
Paper Type

Tray 2 is empty.

Load paper into the tray.

LOAD PAPER TRAY3

(applies to second paper
feeder if installed)

Paper Size/
Paper Type

Tray 3 is empty.

Load paper into the tray.

OPTION TRAY FAIL

Call Service

Turn printer off then on. If
problem persists, call your
service provider.

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Oki B6100 User Guide

Solving 550 Sheet Feeder Problems

Installation Problems

Simple oversights during installation may cause problems when you first use the paper feeder.
If the paper feeder is inoperative after you have installed it, use the following procedure to
check several possible causes.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the
printer.

2. Remove and then reinstall the feeder.

3. If the feeder is still inoperative after reinstallation, remove it from the printer so you can
run tests on the printer alone.

4. Print a few sheets of paper through the main paper tray or the front tray to make sure the
printer is still operational.

• If the printer is operational when the feeder is not attached, contact either your sales
representative or a service technician and report your problem.

• If the printer is not operational when the feeder is not attached, refer to "Warning
Messages and Error Messages" on page 5-31. After correcting the printer problem,
return to "Installing the 550 Sheet Paper Feeders" on page 7-4 to reinstall the feeder.

Oct 02

Oki B6100 User Guide
Solving 550 Sheet Feeder Problems

7-23

Clearing an E2 Paper Jam

If an E2 error code precedes the error message on the first line of the control panel display,
paper has jammed somewhere between the paper source feed area and the toner cartridge. If
you are using the optional feeder as the current paper source, use the following procedure to
clear a paper jam in this location:

1. Remove any printed pages from the output tray.

2. Remove the paper tray from any optional feeders and from the printer, and inspect the
inside of the paper tray well, removing any jammed paper.

3. Remove any wrinkled or creased paper from the paper tray.

4. Push the paper trays back into the printer and optional feeders.

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Oki B6100 User Guide

Solving 550 Sheet Feeder Problems

Correcting Miscellaneous Paper Feeder Problems

Some paper feeder problems may not cause an error message and may not interfere with the
operation of the printer. If you are experiencing one of the problems listed below and there is no
error message shown on the control panel display, refer to the procedures in the following sec-
tions to check the possible causes of the specific problem.

■ Inoperative paper feeder

■ Erratic operation

■ Unusual noise

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Oct 02

Oki B6100 User Guide
Solving 550 Sheet Feeder Problems

7-25

Inoperative 550 Sheet Paper Feeder

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

The following characteristics define this feeder problem:

■ The feeder appears to be inoperative.

■ When attempting to print from the feeder, the feeder does not respond and does not feed
paper.

■ The control panel does not display an error code.

The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.

1. Open and then firmly close all of the printer and feeder doors and covers.

Interlock switches monitor the position of printer doors and covers. When a door is
closed, the interlock switch is activated and the feeder can operate. When a door is open,
the interlock switch is not activated and the feeder cannot operate. If a door is not firmly
closed, the interlock switch may not be fully activated — resulting in an inoperative feeder.

2. Test the printer by printing a few sheets from the main tray.

3. Examine the printer driver settings to make sure the 550 sheet paper feeder is available as
an installed option.

4. If the 550 sheet feeder is correctly set as an installed option, reload the printer driver soft-
ware.

5. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

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Oki B6100 User Guide

Solving 550 Sheet Feeder Problems

Feeder Operates Erratically

The following characteristics define this feeder problem:

■ The feeder does not function correctly.

■ The control panel does not display an error code.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.

1. Open and then firmly close all of the printer and feeder doors and covers.

Interlock switches monitor the position of printer doors and covers. When a door is
closed, the interlock switch is activated and the feeder can operate. When a door is open,
the interlock switch is not activated and the feeder cannot operate. If a door is not firmly
closed, the interlock switch can alternate between being activated and being not activated.
This alternation confuses the system and causes erratic operation.

2. Reinstall the printer driver software.

3. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

Oct 02

Oki B6100 User Guide
Solving 550 Sheet Feeder Problems

7-27

Feeder Makes Unusual Noises

The following characteristics define this feeder problem:

■ The feeder makes unusual noises or makes more noise than usual either while idle or
while printing.

■ The feeder feeds paper without a problem.

■ The control panel does not display an error code.

The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.

1. Remove the paper trays and inspect the inside of the feeder for jammed paper or obvi-
ously broken components.

Broken components or scraps of paper lodged inside the feeder may be brushing against
moving parts and causing the noise.

2. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

7-28

Oki B6100 User Guide
Removing the 550 Sheet Feeder

Removing the 550 Sheet Feeder

Use the following procedure to remove the 550 sheet feeder:
1. Turn the printer off by pressing the [O] on the power switch on the front left of the printer.

2. Disconnect the power cord from the AC outlet.

3. Close the front tray and remove any printed sheets from the paper output tray.

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Oki B6100 User Guide
Removing the 550 Sheet Feeder

7-29

4. Remove the paper trays from the 550 sheet feeder and the printer.

5. Remove the three screws that secure the printer to the paper feeder.

6. Lift the printer to remove it from the feeder.

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Oki B6100 User Guide
Moving the 550 Sheet Feeder

Moving the 550 Sheet Feeder

When moving the printer a short distance, you may leave the 550 sheet paper feeder attached.
However, when moving the printer a long distance, please remove the 550-sheet paper feeder to
avoid damaging either the printer or the feeder.

Moving the Printer and 550 Sheet Feeder a Short Distance

Use the following procedure to move the printer and 550 sheet feeder a short distance:

1. Turn the printer off by pressing the [ O ] on the power switch on the back of the printer.

2. Unplug the AC power cord from the AC wall outlet.

3. Disconnect the printer from the host computer.

4. Wait 30 minutes for the printer to cool.

5. Remove the toner cartridge and cover it with an opaque plastic sheet.

6. With the help of another person, carefully lift the printer and attached 550 sheet feeder
and move them to the new location.

7. Once the printer is in the new location, refer to the Installation Guide (included in the
original printer packaging) to reinstall the printer.

Moving the Printer and 550 Sheet Feeder a Long Distance

Use the following procedure to move the printer and 550 sheet feeder a long distance:

1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the
printer.

2. Unplug the AC power cord from the wall outlet and from the back of the printer.

3. Disconnect the printer from the host computer.

4. Remove the paper from all of the paper trays.

5. Wait 30 minutes for the printer to cool.

6. Remove the main paper tray.

7. Reach inside the open top tray and locate the two thumbscrews that are at the front left
and front right of the feeder.

8. Unscrew the two thumbscrews to release the feeder from the printer.

9. Lift the printer off of the 550 sheet feeder and place it on the floor or on a table.

10. Repack the feeder in the original shipping box.

11. Remove the toner cartridge and place it in an opaque plastic bag, then seal the bag with
tape and place it in a sturdy box.

12. Repack the printer, paper trays, AC power cord and toner cartridge into the original ship-
ping box or boxes.

13. Once the feeder is in the new location, refer to "Installing the 550 Sheet Paper Feeders" on
page 7-4 to reinstall the paper feeder(s).

♦ ♦ ♦

Oct 02

Using the Envelope Feeder

■ "About this Chapter" on page 8-2

■ "About the Envelope Feeder" on page 8-2

■ "Installing the Envelope Feeder" on page 8-3

■ "Testing the Envelope Feeder" on page 8-7

■ "Selecting Print Media" on page 8-8

■ "Loading the Envelope Feeder" on page 8-10

■ "Solving Envelope Feeder Problems" on page 8-12

■ "Maintaining the Envelope Feeder" on page 8-19

8-2

Oki B6100 User Guide
About the Envelope Feeder

About this Chapter

This chapter provides all of the information necessary to install, use, and maintain the envelope
feeder, including procedures for removing paper jams.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

About the Envelope Feeder

The Envelope Feeder is an optional single-tray feeder that attaches to the front of the printer.
The tray holds 50 to 100 envelopes or postcards, depending on the type of media.

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Oki B6100 User Guide
Installing the Envelope Feeder

8-3

Installing the Envelope Feeder

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Before you begin the installation procedure, remove the option from its packaging and remove
any shipping tape or cardboard inserts.

Verify that you have received the following items:

Installation Sheet Envelope Feeder

Oct 02

8-4

Oki B6100 User Guide
Installing the Envelope Feeder

Use the following procedure to install the option:

1. Turn the printer off by pressing [ O ] on the power switch on the right side of the unit, and
disconnect the power cord from the AC outlet.

NOTE: Installing the envelope feeder while the printer is on may damage the printer or the envelope feeder.

2. Remove the envelope feeder from its packaging and place it on a level surface. Remove
any cardboard inserts and packing tape.

Oct 02

Oki B6100 User Guide
Installing the Envelope Feeder

8-5

4. Remove the gear cover on the left side of the inside of the printer and store it in a safe
place.

8-6

Oki B6100 User Guide
Installing the Envelope Feeder

5. Push the envelope feeder all the way into the printer until it stops, making sure it is seated
firmly inside the printer.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Oct 02

Oki B6100 User Guide
Testing the Envelope Feeder

8-7

Testing the Envelope Feeder

After installing the envelope feeder, use the following test procedure to verify that the feeder is
operating correctly.

1. Turn the printer on by pressing the [ I ] on the power switch on the right side of the printer.

2. Once the printer has warmed up and displays the "Ready" message on the control panel
display, use any software application to print a few sheets from the envelope feeder.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

3. If the feeder does not feed paper or if the control panel displays an error message, refer
to"Solving Envelope Feeder Problems" on page 8-12.

Oct 02

8-8

Oki B6100 User Guide
Selecting Print Media

Selecting Print Media

Paper and Print Media To Avoid

Do not use paper or print media that has any of the following characteristics:

■ Does not meet the paper and media size and weight specifications for this printer

■ Is not labeled for use with xerographic printers or xerographic copiers

■ Cannot withstand temperatures of up to 310°F/155°C

■ Is in a sealed package that is obviously damaged or wet

■ Is excessively wrinkled, curled, torn, or warped

■ Is folded or creased

■ Has either an extremely slick surface or an extremely textured surface

■ Has an exposed adhesive surface

■ Has paper pieces glued or taped to the media

■ Has staples or paper clips attached

■ Is categorized as thermal paper, coated paper, or carbon paper

■ Is an envelope that is embossed, is made of extremely thick paper, or is padded

■ Is an envelope that has metal clasps

■ Is a sheet of labels that has the backing sheet exposed between individual labels

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Oki B6100 User Guide
Selecting Print Media

8-9

Correct Paper Storage

■ Store reams of paper on a flat surface, and always store them stacked horizontally.

■ Store reams of paper in an area away from both direct sunlight and high humidity

■ Open sealed reams only when you are ready to load the paper into the paper tray, and
always close and seal partial reams of paper.

■ Do not stack partial reams of paper
Print Media Weight, Type, and Size

The following table defines print media that you can use in the envelope feeder. If you have
concerns about a specific brand or type of media, try samples of the media to determine if the
resulting printer performance and print quality meet your expectations.

Type of Envelope or Postcard

Maximum Capacity

Envelope

Commercial #10

Monarch

Postcard

100

Custom Size

3.87 x 5.85 inches (98.4 x 148.5mm)
to

7 x 10 inches (178 x 254mm)

Maximum stack height 0.95 inches
(24mm)

8-10

Oki B6100 User Guide
Loading the Envelope Feeder

Loading the Envelope Feeder

Use the following procedure to load envelopes into the envelope feeder:

1. If you are planning to use large size envelopes, pull out the extension at the end of the
paper tray.

2. Lift up the paper holder, align the four corners of the stack of envelopes or postcards, and
gently insert them into the envelope feeder until they reach the back of the feeder.

NOTE: Do not use envelopes or postcards that are creased or wrinkled. Do not load more envelopes or
postcards than the specified amount. If the stack of envelopes or postcards is bent, it may cause a
paper jam; avoid bending envelopes when you are loading them into the envelope feeder.

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Oki B6100 User Guide
Loading the Envelope Feeder

8-1 1

4. Adjust the paper guide to the size of the envelopes or postcards you are using.

8-12

Oki B6100 User Guide

Solving Envelope Feeder Problems

When there is a problem with the envelope feeder, the printer control panel displays an error
code and error message. Most envelope feeder error codes indicate routine status conditions
such as running out of paper or a paper jam. Some error codes indicate much more serious prob-
lems that may require the help of a service technician.

■ If the printer control panel displays an error message or an error code, refer to "Interpret-
ing Envelope Feeder Error Messages" on page 8-15.

■ If you have an envelope feeder problem but the printer control panel does not display an
error message or error code, refer to "Collecting Miscellaneous Envelope Feeder Prob-
lems" on page 8-15 and follow the directions for correcting that problem.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Oct 02

Oki B6100 User Guide
Solving Envelope Feeder Problems

8-13

Envelopes Become Creased when Printing

If envelopes are creased or wrinkled after printing, lift up the fuser release levers at the left and
right side of the fuser unit, and try printing again. The printed image may appear thin using this
method, but the envelopes will not be creased or wrinkled.

Use the following procedure to lift the fuser release levers:

1. If you are using the paper tray in its extended position (Legal 13, 14, or A4), remove it
from the printer.

2. Squeeze the tabs on the rear cover and pull the cover toward you to open it.

3. Lift up the fuser release levers at the left and right side of the fuser unit.

8-14

Oki B6100 User Guide

Solving Envelope Feeder Problems

4. Remove the caps (green) on the inside of the rear cover at the left and right.

5. Store the caps in the holes provided on the inside of the rear cover.

6. Close the rear cover.

Oki B6100 User Guide
Solving Envelope Feeder Problems

8-15

Interpreting Envelope Feeder Error Messages

The printer control panel displays error messages when there is a problem with the printer or
any of the optional paper-handling components. The following table lists all of the error mes-
sages associated with the envelope feeder, the possible cause of the error, and the action to take
to correct the problem. If the control panel shows an error message that concerns another part of
the printer, refer to "Troubleshooting" on page 5-1 for a complete list of all warning and error
messages.

Error or Warning
Message Line 1

Error or Warning
Message Line 2

Possible Cause

Action

LOAD ENVELOPE

Paper Size/Paper Type

The envelope tray is
empty.

Load print media into the envelope
tray.

ENV UNIT
FAILURE

Check Feeder

The envelope feeder has
been removed or has
failed.

Check the envelope feeder to make
sure it is properly installed. Turn
the printer off, then on. If the
problem reoccurs, contact your
service provider.

Correcting Miscellaneous Envelope Feeder Problems

Some envelope feeder problems may not cause an error message and may not interfere with the
operation of the printer. If you are experiencing one of the problems listed below and there is no
error message shown on the control panel display, refer to the procedures in the following sec-
tions to check the possible causes of the specific problem.

■ Inoperative envelope feeder

■ Erratic operation

■ Unusual noise

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

8-16

Oki B6100 User Guide

Solving Envelope Feeder Problems

Inoperative Envelope Feeder

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

The following characteristics define this feeder problem:

■ The envelope feeder appears to be inoperative.

■ When attempting to print from the envelope feeder, the envelope feeder does not respond
and does not feed paper.

■ The control panel does not display an error code.

The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.

1. Open and then firmly close all of the printer and feeder doors and covers.

Interlock switches monitor the position of printer doors and covers. When a door is
closed, the interlock switch is activated and the envelope feeder can operate. When a door
is open, the interlock switch is not activated and the envelope feeder cannot operate. If a
door is not firmly closed, the interlock switch may not be fully activated — resulting in an
inoperative envelope feeder.

2. Test the printer by printing a few sheets from the main tray.

If you cannot print a sheet of paper from the main tray and the printer does not display an
error code, go to "Inoperative Printer" on 5-3. If you can print a sheet of paper from the
main tray, proceed to the next step.

3. Examine the printer driver settings to make sure the envelope feeder is available as an
installed option.

4. If the envelope feeder is correctly set as an installed option, reload the printer driver soft-
ware.

5. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

Oct 02

Oki B6100 User Guide
Solving Envelope Feeder Problems

8-17

Feeder Operates Erratically

The following characteristics define this envelope feeder problem:

■ The envelope feeder does not function correctly.

■ The envelope feeder does not feed paper, or feeds paper without a request.

■ The control panel does not display an error code.

The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

1. Open and then firmly close all of the printer and envelope feeder doors and covers.

Interlock switches monitor the position of printer doors and covers. When a door is
closed, the interlock switch is activated and the envelope feeder can operate. When a door
is open, the interlock switch is not activated and the envelope feeder cannot operate. If a
door is not firmly closed, the interlock switch can bounce between being activated and
being not activated. This confuses the system and causes erratic operation.

2. Reinstall the printer driver software.

3. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

8-18

Oki B6100 User Guide

Solving Envelope Feeder Problems

Envelope Feeder Makes Unusual Noises

The following characteristics define this envelope feeder problem:

■ The envelope feeder makes unusual noises or makes more noise than usual either while
idle or while printing.

■ The envelope feeder feeds paper without a problem.

■ The control panel does not display an error code.

1. Remove the paper trays and inspect the inside of the envelope feeder for jammed paper or
obviously broken components.

Broken components or scraps of paper lodged inside the envelope feeder may be brushing
against moving parts and causing the noise.

2. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

Oct 02

Oki B6100 User Guide
Maintaining the Envelope Feeder

8-19

Maintaining the Envelope Feeder

The envelope feeder requires very little maintenance; however, with normal use you will need
to perform some routine maintenance tasks such as cleaning the envelope feeder.

Cleaning the Exterior of the Envelope Feeder

Through normal use the exterior of the envelope feeder may become dirty or stained with toner.
Although exterior dirt should not affect printer performance, an occasional exterior cleaning
may be necessary to maintain the appearance of the envelope feeder.

1. Turn the printer off by pressing [ O ] on the power switch on the right side of the printer.

2. Remove the plug of the AC power cord from the AC wall outlet.

3. Using a soft cloth, slightly damp with cold water, wipe the envelope feeder covers and
tray faces. Use a very mild, non-abrasive soap to remove heavy dirt and toner stains.

CAUTION: Do not use solvents or abrasive cleaners to clean envelope feeder covers. Use only
cold water and a very mild soap to clean covers.

4. Using a soft, dry cloth, thoroughly dry the covers and tray faces.

5. Insert the plug of the AC power cord into the AC wall outlet, and turn the printer on by
pressing [ I ] on the power switch on the right side of the printer.

♦ ♦ ♦

Oct 02

8-20 Oki B61 00 User Guide

Maintaining the Envelope Feeder

Oct 02

Using the Offset Catch Tray

In this Chapter . . .

■ "About this Chapter" on page 9-2

■ "About the Offset Catch Tray" on page 9-2

■ "Installing the Offset Catch Tray" on page 9-4

■ "Testing the Offset Catch Tray" on page 9-9

■ "Solving Offset Catch Tray Problems" on page 9-10

■ "Maintaining the Offset Catch Tray" on page 9-18

■ "Moving the Offset Catch Tray" on page 9-19

■ "Removing the Offset Catch Tray" on page 9-20

Oct 02

9-2 Oki B61 00 User Guide

About the Offset Catch Tray

About

this Chapter

This chapter provides all of the information necessary to install, use, and maintain the Offset
Catch Tray, including procedures for cleaning and removing paper jams.

NOTE: The printer automatically recognizes an option after the option is installed. The printer driver does

not. You must enable (activate) the option in the printer driver after the option is installed.

The steps you will follow vary according to both your operating system and your installed printer

driver. Here are the general steps you will follow.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

About the Offset Catch Tray

The offset catch tray (1) is an optional output tray that attaches to the top rear of the printer and
can hold up to 500 printed sheets, and also sorts printed sheets using an offset. The printer sup-
plies all of the operating power that is needed by the offset catch tray. Motors and circuit boards
internal to the offset catch tray provide it with drive and operational logic.

The offset catch tray can be installed with only the printer, or it may be installed with other
paper-handling options.

Figure 9-1: Offset Catch Tray installed with other paper handling options.

Oct 02

Oki B6100 User Guide
About the Offset Catch Tray

9-3

Major Components of the Offset Catch Tray

The following illustration shows the major components of the offset catch tray:.

1. Paper Guide

2. Output Tray

3. Paper Stop

4. Fitting

Figure 1-2: Offset Catch Tray Major Components.

Oct 02

9-4

Oki B6100 User Guide
Installing the Offset Catch Tray

Installing the Offset Catch Tray

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Before installing the offset catch tray, remove it from its packaging and verify that you have
received an offset catch tray and that it is in good condition. If any part of the offset catch tray is
missing or damaged, contact your dealer.

Throughout this procedure, the different sides of the printer are referred to as front, rear, left,
and right. The front of the printer is the side that holds the control panel. The left and right sides
are those to the left and right, respectively, of a person facing the front of the printer.

Oct 02

Oki B6100 User Guide
Installing the Offset Catch Tray

9-5

Use the following procedure to install the offset catch tray:

1. Remove any cardboard inserts or packing tape from the interior and exterior of the offset
catch tray.

2. Turn the printer off by pressing [ O ] on the power switch on the front left of the printer,
and disconnect the power cord from the AC outlet.

NOTE: Installing the offset catch tray while the printer is on may damage the printer or the offset catch tray.

3. Squeeze the latch on the top left of the rear cover to release the cover, then open the rear
cover by pulling down on the top of the cover.

9-6

Oki B6100 User Guide
Installing the Offset Catch Tray

4. Push up on the top cover tabs to release the top cover, and lift it off of the printer.

5. Lower the offset catch tray onto the printer while inserting the stub at the front of the off-
set catch tray into the hole on the top of the printer.

6. Insert the tabs on the back of the offset catch tray into the holes on the back of the printer,
and push down until you hear the tabs cllick in place.

LLL

if m\ ffFll

o ,

Oct 02

Oki B6100 User Guide
Installing the Offset Catch Tray

9-7

9. Pull the tray (1) all the way out and lift the paper stop (2).

9-8

Oki B6100 User Guide
Installing the Offset Catch Tray

10. Push the tray in until it matches the size of paper that will be printed.

11. Insert the plug of the power cord into the AC outlet and turn the printer on by pressing
[ I ] on the power switch on the front left of the printer.

12. Check the display to make sure the printer is ready for printing.

NOTE: If an error message is shown when you turn the printer on, refer to "Warning Messages and Error
Messages" on page 5-31

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Oct 02

Oki B6100 User Guide
Testing the Offset Catch Tray

9-9

Testing the Offset Catch Tray

After installing the offset catch tray, use the following test procedure to verify that it is operat-
ing correctly.

1. Turn the printer on by pressing the [ I ] on the power switch on the front left of the printer.

2. Once the printer has warmed up and displays the "Ready" message on the control panel
display, use any software application to print a few sheets to the offset catch tray.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

3. If the feeder does not feed paper or if the control panel displays an error message, refer
to"Solving Offset Catch Tray Problems" on page 9-10.

Oct 02

9-10

Oki B6100 User Guide

Solving Offset Catch Tray Problems

When there is a problem with the offset catch tray, the printer control panel displays an error
code and error message. Most offset catch tray error codes indicate routine status conditions
such as a paper jam. Some error codes indicate much more serious problems that may require
the help of a service technician.

■ If the offset catch tray is inoperative after installation, refer to "Installation Problems" on
page 9-11 and complete the recommended procedure.

■ If the printer control panel displays an error message or an error code, refer to "Interpret-
ing Offset Catch Tray Error Messages" on page 9-10.

■ If you have an offset catch tray problem but the printer control panel does not display an
error message or error code, refer to "Correcting Miscellaneous Offset Catch Tray Prob-
lems" on page 9-14 and follow the directions for correcting that problem.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Interpreting Offset Catch Tray Error Messages

The printer control panel displays error messages when there is a problem with the printer or
any of the optional paper-handling components. The following table lists all of the error mes-
sages associated with the offset catch tray, the possible cause of the error, and the action to take
to correct the problem. If the control panel shows an error message that concerns another part of
the printer, refer to "Print Image Quality Problems" on page 5-20

Error or Warning Message
Line 1

Error or Warning
Message Line 2

Possible Cause

Action

(Warning message, printer
continues operating and line
1 shows printer status.)

Offset Tray Full

The offset catch tray is
full.

Remove paper from the
tray.

E6 JAM OFE TRAY

Remove paper

There is a jam at the
offset catch tray.

Remove the paper jam.
Refer to "Clearing an
Offset Catch Tray Paper
Jam" on page 9-12

OFFSET TRAY FULL

Remove Paper

The offset catch tray is
full.

Remove paper from the
tray.

OFFSET TRAY FAIL

Call Service

The offset tray has
failed.

Turn the printer off, then
turn it on. If the problem
reoccurs, contact an
authorized service provider.

Oct 02

Oki B6100 User Guide
Solving Offset Catch Tray Problems

9-11

Installation Problems

Simple oversights during installation may cause problems when you first use the offset catch
tray. If the offset catch tray is inoperative after you have installed it, use the following procedure
to check several possible causes.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the
printer.

2. Make sure that the offset catch tray is firmly attached to the printer.

If the offset catch tray is firmly attached but the offset catch tray is still inoperative, return
to the installation procedure and carefully repeat all of the installation steps.

3. If the offset catch tray is still inoperative after reinstallation, remove it from the printer so
you can run tests on the printer alone.

4. Print a few sheets of paper to the main output tray to make sure the printer is still opera-
tional.

• If the printer is operational when the offset catch tray is not attached, contact either
your sales representative or a service technician and report your problem.

• If the printer is not operational when the offset catch tray is not attached, refer to
"Inoperative Printer" on page 5-3 for procedures to correct printer problems. After
correcting the printer problem, return to this chapter to reinstall the offset catch tray.

9-12

Oki B6100 User Guide

Solving Offset Catch Tray Problems

Clearing an Offset Catch Tray Paper Jam

1. Pull on the recessed area on the rear of the offset catch tray to open the rear cover.

2. Remove any jammed paper from the interior of the offset catch tray.

3. Close the rear cover of the offset catch tray.

Oct 02

Oki B6100 User Guide
Solving Offset Catch Tray Problems

9-13

4. Squeeze the latch on the upper part of the rear cover, and pull the cover toward you to
open it. Remove any paper that is stuck behind the rear cover.

NOTE: If the main paper tray is in the extended position (Legal 13, 14, or A4), remove the tray before
opening the rear cover.

5. Close the rear cover.

9-14

Oki B6100 User Guide

Solving Offset Catch Tray Problems

Correcting Miscellaneous Offset Catch Tray Problems

Some offset catch tray problems may not cause an error message and may not interfere with the
operation of the printer. If you are experiencing one of the problems listed below and there is no
error message shown on the control panel display, refer to the procedures in the following sec-
tions to check the possible causes of the specific problem.

■ Inoperative offset catch tray

■ Erratic operation

■ Unusual noise

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

Oct 02

Oki B6100 User Guide
Solving Offset Catch Tray Problems

9-15

Inoperative Offset Catch Tray

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

The following characteristics define this feeder problem:

■ The offset catch tray appears to be inoperative.

■ When attempting to print to the offset catch tray, the offset catch tray does not respond
and does not transport paper.

■ The control panel does not display an error code.

The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.

1. Open and then firmly close all of the printer and offset catch tray doors and covers.

Interlock switches monitor the position of printer doors and covers. When a door is
closed, the interlock switch is activated and the offset catch tray can operate. When a door
is open, the interlock switch is not activated and the offset catch tray cannot operate. If a
door is not firmly closed, the interlock switch may not be fully activated — resulting in an
inoperative offset catch tray.

2. Examine the printer driver settings to make sure the offset catch tray is available as an
installed option. If the offset catch tray is correctly set as an installed option, reload the
printer driver software.

3. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

Oki B6100 User Guide

Solving Offset Catch Tray Problems

Offset Catch Tray Operates Erratically

The following characteristics define this offset catch tray problem:

■ The offset catch tray does not function correctly.

■ The offset catch tray does not transport paper, or transports paper without a request.

■ The control panel does not display an error code.

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.

1. Open and then firmly close all of the printer and offset catch tray doors and covers.

Interlock switches monitor the position of printer doors and covers. When a door is
closed, the interlock switch is activated and the offset catch tray can operate. When a door
is open, the interlock switch is not activated and the offset catch tray cannot operate. If a
door is not firmly closed, the interlock switch can bounce between being activated and
being not activated — confusing the system and causing erratic operation.

2. Reinstall the printer driver software.

3. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

Oct 02

Oki B6100 User Guide
Solving Offset Catch Tray Problems

9-17

Offset Catch Tray Makes Unusual Noises

The following characteristics define this offset catch tray problem:

■ The offset catch tray makes unusual noises or makes more noise than usual either while
idle or while printing.

■ The offset catch tray transports paper without a problem.

■ The control panel does not display an error code.

The following procedure guides you through multiple actions that may solve this problem. Pro-
ceed one step at a time until the problem is solved. You may not need to complete the entire
procedure. If one of the steps in this procedure corrects the problem but the identical problem
returns in less than 50 prints, call for service.

1. Open the offset catch tray cover and inspect the inside for jammed paper or obviously
damaged parts.

Broken components or scraps of paper lodged inside the offset catch tray may be brushing
against moving parts and causing the noise.

2. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

Offset Catch Tray will not Offset

The following characteristics define this offset catch tray problem:

■ The offset catch tray does not offset printed sheets.

■ The offset catch tray transports paper without a problem.

■ The control panel does not display an error code.

1. Open the offset catch tray cover and inspect the inside for jammed paper or obviously
damaged parts.

Broken components or scraps of paper lodged inside the offset catch tray may be wedged
against moving parts, preventing the offset roll from moving.

2. Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires ser-
vice.

9-18

Oki B6100 User Guide
Maintaining the Offset Catch Tray

Maintaining the Offset Catch Tray

The offset catch tray requires very little maintenance; however, with normal use you will need
to perform some routine maintenance tasks such as cleaning.

Cleaning the Exterior of the Offset Catch Tray

Through normal use the exterior of the offset catch tray may become dirty or stained with toner.
Although exterior dirt should not affect printer performance, an occasional exterior cleaning
may be necessary to maintain the appearance of the offset catch tray.

1. Turn the printer off by pressing [ O ] on the power switch on the right side of the printer.

2. Remove the plug of the AC power cord from the AC wall outlet.

3. Using a soft cloth, slightly damp with cold water, wipe the offset catch tray covers and
tray faces. Use a very mild, non-abrasive soap to remove heavy dirt and toner stains.

CAUTION: Do not use solvents or abrasive cleaners to clean offset catch tray covers. Use only
cold water and a very mild soap to clean covers.

4. Using a soft, dry cloth, thoroughly dry the covers and tray faces.

5. Insert the plug of the AC power cord into the AC wall outlet, and turn the printer on by
pressing [ I ] on the power switch on the right side of the printer.

Oct 02

Oki B6100 User Guide
Moving the Offset Catch Tray

9-19

Moving the Offset Catch Tray

Moving the Offset Catch Tray a Short Distance

Use the following procedure to move the offset catch tray a short distance:

1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the
printer.

2. Disconnect the plug of the AC power cord from the AC wall outlet.

3. Disconnect the printer from the host computer.

4. Wait 30 minutes for the printer to cool before moving the printer.

5. Remove the toner cartridge and cover it with an opaque plastic sheet.

6. With the help of another person, grasp the recessed areas on the bottom of the printer and
lift the printer. Carefully carry the printer to the new location.

7. Once the printer and offset catch tray are in the new location, refer to the printer Installa-
tion Guide included in the original packaging to reinstall the printer.

Moving the Offset Catch Tray a Long Distance

1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the
printer.

2. Disconnect the plug of the AC power cord from the AC wall outlet, and disconnect the AC
power cord from the printer.

3. Disconnect the printer from the host computer.

4. Fold the output paper tray into the offset catch tray.

5. Remove the offset catch tray off of the printer. Refer to "Removing the Offset Catch Tray"
on page 9-20 for complete instructions.

6. Remove the offset catch tray cover from the top rear of the printer and replace it with the
original printer cover.

7. Repack the offset catch tray components in the original packaging.

8. Once the offset catch tray is in the new location, refer to "Installing the Offset Catch Tray"
on page 9-4.

Oct 02

9-20

Oki B6100 User Guide
Removing the Offset Catch Tray

Removing the Offset Catch Tray

Use the following procedure to remove the offset catch tray:
1. Pull the output tray all the way out and lower the paper stop.

2. Push the paper stop into the output tray.

3. Lift the paper guide and fold up the output tray.

Oki B6100 User Guide
Removing the Offset Catch Tray

9-21

4. Turn the printer off by pressing [ O ] on the power switch on the front left of the printer,
and disconnect the power cord from the AC outlet.

5. Squeeze the latch on the upper left of the rear cover of the printer, and pull the cover
toward you to open it.

6. Press the tabs on the rear of the offset catch tray to release it and lift it off of the printer.

9-22

Oki B6100 User Guide
Removing the Offset Catch Tray

7. Replace the top cover of the printer.

8. Close the rear cover of the printer.

Customer Support and Part
Numbers

In this Chapter . . .

■ "About this Chapter" on page A-2

■ "Oki Data on the Internet" on page A-2

■ "Service and Support" on page A-3

■ "Service Centers" on page A-4

■ "Oki Data Contact Locations" on page A-4

■ "Oki Part Numbers" on page A-5

A-2

Oki B6100 User Guide
Oki Data on the Internet

About this Chapter

This chapter discusses sources of help, information and technical support.

Oki Data on the Internet

www.okidata.com

Your Gateway to OKI Products and Services

www.okidata.com is Oki Data's web site. It provides general information about all of the OKI
products and services available to you.

You can use our web site to

■ get Web-based support for all OKI products: 24 hours a day, 7 days a week — no waiting!

■ download the printer drivers you need.

■ read about other customers and how they use OKI products to improve their productivity
and enhance their documentation.

■ use the Dealer Locator to find a dealer location close to you.

■ find out about Oki Data's special promotional offers and breaking news.

■ and more . . .

my.okidata.com

Your Personal Solutions Center

my.okidata.com is a powerful area of Oki Data's web site designed to help you personalize the
information and service you get from Oki Data.

When you register for my.okidata.com, you

■ personalize the web-based support for the OKI products you own: 24 hours a day, 7 days
a week — no waiting!

■ automatically register your product.

■ access on-line versions of your product documentation (manuals) and support informa-
tion.

■ control your contact, profile, and preference information.

■ receive automatic notification of new printer drivers, key updates, and support informa-
tion.

■ track your e-mail support history.

■ and more . . .

Oct 02

Oki B6100 User Guide
Service and Support

A-3

Service and Support

United States and Canada

Oki Data is firmly committed to the satisfaction of our customers. If you have a problem that
your customer documentation cannot solve, contact the listed sources for service or support.

Sales and Service Dealers: United States and Canada

Consult the store location where you purchased your machine, or contact Oki Data for the loca-
tion of the nearest Authorized Oki Data Service Dealer.

■ Prices and minimum charges may vary.

■ Proof of purchase is required for warranty work. Be sure to retain your purchase docu-
ments.

Telephone Support: United States and Canada

Oki Data Customer Information System
Automated Attendant

1-800-654-3282 (1-800-OKI-DATA)
Toll Free in the U.S. and Canada

For quick answers to commonly-asked questions, the Automated Attendant is available 24
hours a day, 7 days a week. The system can provide immediate assistance with:

■ Basic operating procedures

■ Sales and service referrals

■ Parts and consumable referrals

■ Product information

Customer Support Professionals

1-800-654-3282 (1-800-OKI-DATA)
Toll Free in the U.S. and Canada

Customer Support Professionals are available 24 hours a day, 7 days a week. Please be sure that
you are calling from a telephone close to your machine so you can describe your problem accu-
rately.

Our Customer Support Professionals are trained on all current OKI products. They can answer
your questions regarding:

■ Locations of sales and service dealers

■ Installation of your machine

■ Usage/normal maintenance of your machine

■ Error message interpretation/solutions

■ Parts and supplies identification

■ Consumer relations

Oct 02

A-4

Oki B6100 User Guide
Service Centers

Service Centers

Authorized Service Providers

Oki Data has over 2,000 local Authorized Service Providers in North and South America.
For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers:

• Consult our web site at www.okidata.com

• In the U.S. and Canada, call 1-800-654-3282 (1-800-OKI-DATA)

• In Latin America, contact the Latin America Service Coordinator at Oki Data's Cor-
porate Headquarters at 856-222-5276 (Spanish only).

Oki Data Contact Locations

United States

Oki Data Americas, Inc.
2020 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
USA

Phone: 1-800-654-3282 (USA and Canada only)
Fax: 1-856-222-5247

Canada

Oki Data Americas, Inc.

2735 Matheson Blvd. East, Unit 1

Mississauga, Ontario L4W 4M8

Canada

Phone: 1-800-654-3282 (USA and Canada only)
Fax: 1-905-238-4421

Mexico

Oki Data de Mexico, S.A. de C.V.
Mariano Escobedo No. 748-8 Piso
Col. Anzures, e.p. 11590
Mexico, DF

Phone: 52-55-5263-8780
Fax: 52-55-5263-8785

Brazil

Oki Data do Brasil, Ltda.

Rua Alexandre Dumas, 2220 - 80 andar

Chacara Santo Antonio

04717-004 Sao Paulo, SP Brazil

Phone: (5511)3444-3500

Fax: (5511) 3444-3501

Support Center: 0800-11-55-77

e-mail: okidata@okidata.com.br

Oct 02

Oki B6100 User Guide
Oki Part Numbers

A-5

Oki Part Numbers

The following tables list Oki part numbers for the Oki B6100 printer, options, and consumables.
Printers

Oki Part Number

Description

62419101

1 10V B6100 Laser Printer (North America)

62419102

220V B6100 Laser Printer (Europe)

Consumables

Options

Oki Part Number

Description

52113701

B6100 Print Cartridge

Oki Part Number

Description

70045201

OkiLAN 61E Network Interface Option Kit

70045301

B6100 550-Sheet Feeder w/Universal Paper Tray Option Kit

70045401

B6100 Envelope Feeder Option Kit

70045501

B6100 Duplex Option Kit

70045601

Hard Disk Drive Option Kit

70045701

B6100 500 Sheet Offset Catch Tray Option Kit

70045801

256MB RAM Memory Option Kit

70045901

RS-232C/422 Serial Option Kit

Select the driver you want to work with.

Locate the printer properties section within the printer driver.

Use the pulldown window to select the option.

Activate the option.

♦ ♦ ♦

Oct 02

Oki B6100 User Guide
Oki Part Numbers

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